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    Profile Sanjay Rajpal

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    Sanjay Rajpal
    Satisfaction Unlimited provides consulting services to help organizations improve processes and operations through quality, environmental, safety, and other management systems. It was founded in 2006 and is led by CEO Sanjay Rajpal, who has over 20 years of experience in quality management. The company offers services such as management system implementation, auditing, and training in areas like ISO 9001, ISO 14001, and Six Sigma. It takes a project-based approach and uses a team of consultants, trainers, and the general manager to deliver services to clients.

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    Profile Sanjay Rajpal

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    Sanjay Rajpal
    341 views4 pages
    Satisfaction Unlimited provides consulting services to help organizations improve processes and operations through quality, environmental, safety, and other management systems. It was founded in 2006 and is led by CEO Sanjay Rajpal, who has over 20 years of experience in quality management. The company offers services such as management system implementation, auditing, and training in areas like ISO 9001, ISO 14001, and Six Sigma. It takes a project-based approach and uses a team of consultants, trainers, and the general manager to deliver services to clients.

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    Sanjay Rajpal

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    Satisfaction Unlimited provides consulting services to help organizations improve processes and operations through quality, environmental, safety, and other management systems. It was founded in 2006 and is led by CEO Sanjay Rajpal, who has over 20 years of experience in quality management. The company offers services such as management system implementation, auditing, and training in areas like ISO 9001, ISO 14001, and Six Sigma. It takes a project-based approach and uses a team of consultants, trainers, and the general manager to deliver services to clients.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    341 views4 pages

    Profile Sanjay Rajpal

    Uploaded by

    Sanjay Rajpal
    Satisfaction Unlimited provides consulting services to help organizations improve processes and operations through quality, environmental, safety, and other management systems. It was founded in 2006 and is led by CEO Sanjay Rajpal, who has over 20 years of experience in quality management. The company offers services such as management system implementation, auditing, and training in areas like ISO 9001, ISO 14001, and Six Sigma. It takes a project-based approach and uses a team of consultants, trainers, and the general manager to deliver services to clients.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Office:

    Satisfaction Unlimited
    425 A, Super Mall I, Infocity, Gandhinagar-382007
    Phone: 9825097606
    Email: [email protected] Website: www.satisfactionunlimited.org









    About Us:

    Satisfaction Unlimited was started in 2006, in order to provide services to improve
    processes, operations and thereby shareholders value. The company focuses on
    serving organizations and individuals in realizing improvement projects in the area of
    Operational Excellence (Quality, Environment, Safety, Information Security and Social
    Accountability)
    Our Vision:

    To provide simple and effective services at affordable cost....
    Our Values:

    Customer Focus
    Long Term Thinking
    Making Things Happen
    Our Quality Policy

    Prompt services
    Keep promises
    Communicate
    Stay in touch with clients and associates
    Fair deals
    Cost effective
    Higher value to clients
    Develop people @ client
    Building network of services
    Provide output without being asked
    Sanjay Rajpal
    Founder-CEO



    Office:
    Satisfaction Unlimited
    425 A, Super Mall I, Infocity, Gandhinagar-382007
    Phone: 9825097606
    Email: [email protected] Website: www.satisfactionunlimited.org

    Our Services:

    Consulting, Facilitation, Assessments and Trainings for implementation of:
    ISO 9001-Quality Management System
    ISO 14001-Environmental Management System
    ISO 18001-Occupational Health & Safety Management System
    ISO27001-Information Security Management System
    TL 9001-Quality Management System for Telecom Hardware, Software and
    Services Providers.
    SA 8000-Social Accountability Management System
    TS 16949-Quality Management System for Automobile Sector Suppliers
    ISO 22001/ HACCP based Food Safety/Hygiene Management System
    Q7A (GMP requirements for APIs)
    CMMI
    Integrated Management Systems to incorporate requirements for all above and a
    common certificate.
    AICTE/ DPRs/ Feasibility studies for projects
    CE/UL/CSA Marking
    NABH
    Customized Management Solutions
    Six Sigma based process improvements
    Kaizen Culture
    Project Management
    TOC (Theory of Constraints)
    TRIZ (Innovation)
    Soft Skills Development
    Our Approach:

    We follow a vigorous project management approach involving:
    Acquisition/ Development of competence to meet improvement projects quality,
    efforts and time goals
    Process development for systematic/ in-depth reviews to ensure progress and
    deliverables are verified and validated

    Resources at a Glance:

    We have highly competent resources to handle wide range and type of services. The
    programmes to continuously capability building is ensured for acquiring and training
    human resources, to help them act as change agents, to bring transformation in our
    clients organizations



    Office:
    Satisfaction Unlimited
    425 A, Super Mall I, Infocity, Gandhinagar-382007
    Phone: 9825097606
    Email: [email protected] Website: www.satisfactionunlimited.org

    CEOs Profile
    BE (Electronics & Instrumentation) / M.Tech (Digital Communication)./ MBA
    (Marketing)
    Six Sigma Black Belt (ISI)
    Certified Quality Engineer (CQE-ASQ-American Society for Quality)
    Lead Assessor ISO9001 (Quality Management System)/ ISO14001
    (Environmental Management System)/ ISO 27001 (Information Security
    Management System)/ OHSAS18001 (Occupational Health & Safety
    Management System) TL9000 (Quality Management System for Suppliers of
    telecom Hardware, Software and Services) ISO 22000 (Food Safety Management
    System, TS16949 (Automotive Quality Management), NABH (Healthcare Quality
    Management)
    Tutor for IRCA (International Register for Certificated Auditors, UK) approved
    Lead Auditors Courses for Quality Management Systems and Environmental
    Management Systems.
    Tutor for Diploma in Quality Management and QMS/EMS/ISMS related courses at
    AMA, Ahmedabad
    Certified Project Manager
    Kaizen Implementation
    TOC (Theory of Constraints)
    TRIZ (Innovation)
    Training for Quality Problem Solving Techniques at AOTS, Japan
    Formally Sr. Consultant registered with Quality Council of India, Delhi
    More than twenty years of full-time practical workplace experience in technical,
    managerial or professional positions for Quality Management Systems
    development and implementation, Product Quality Management and Technical
    Services (design, vendor development, value engineering and after sales service
    support), Conducted more than 400 third party quality, environment, information
    security and safety audits, Conducted more than 600 training programmes on
    quality, environment and other management aspects., Facilitated more than 250
    organizations for development, implementation and certification of various
    management systems
    Worked for BVQI-Bureau Veritas Quality International-Certifying Body, Hitachi-
    Consumer Durables Manufacturing, Parikh Micro-Hybrid Circuits, Components
    and Electronic Material Manufacturing, Mafatlal Micron-Connectors
    Manufacturing, Engineers India Limited-Engineering Consultancy Organization
    Books & Articles Published for AMA, Times of India and Indian Express such as
    Understanding Information Security, 8 S of an Organization, System Driven Vs
    Symptom Driven Organization, Saying No to Paper and Yes to Quality,
    Constructing Time, Macro Deficiencies of ISO 9000-Indian Context
    Memberships of ICRA-UK, ASQ-USA, AOTS-Japan, AMA-Ahmedabad, QCI-Delhi



    Office:
    Satisfaction Unlimited
    425 A, Super Mall I, Infocity, Gandhinagar-382007
    Phone: 9825097606
    Email: [email protected] Website: www.satisfactionunlimited.org

    The CEO is supported by
    General Manager Operations
    Fifteen Years of Rich Experience in Calibration, Certification Body and Services
    Project Consultants
    Six Sigma professionals
    Masters in Quality and Productivity Management/ Graduates
    Work Experience in handling QMS/ EMS/ OHSAS certification projects
    Organization Structure:

    Depending on client requirements/ skills/ geographical location and workloads/
    training objectives, the project based organization structure is followed for team
    leaders and project coordinators.
    External resources are also used to compliment the skills and time constraints
    though a system of selection, involvement and monitoring of such outsourced
    activities
    Necessary Infrastructure and IT support/ work environment is provided to above
    employees to ensure effective and efficient working.







    Authorized Signatory
    (Sanjay Rajpal, CEO)`

    CEO
    General
    Manager
    Project based
    Part Time
    Trainers/
    Consultants (4-6
    members)

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