What Is Media Effect
What Is Media Effect
What Is Media Effect
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Defining Media Effect Key Issues in Media Effects Definitions Timing Duration Valence Change Intention Level Direct and Indirect Manifestation The Definition Need to Organize Media Effects Organizing Individual-Level Media Effects Type of Effects on Individuals Cognitions Beliefs Attitudes Affect Physiological Behaviors 33
Media-Influenced Functions Acquiring Triggering Altering Reinforcing The Media Effects Template for Individual-Level Effects Organizing Macro-Level Media Effects Summary
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C H A P T E R
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indirect), and manifestation (observable vs. latent). When you understand these issues, you can appreciate why we have such a wide variety of things that have been identified as media effects. Timing. In everyday life, most people think that media effects are things that show up during a media exposure or immediately afterward. For example, if parents notice that their young children begin to wrestle aggressively when they watch Saturday morning cartoons, those parents are likely to see a connection between the TV shows and their childrens aggressive behavior. Of course, the media exert immediate effects, but they also exert influences on people over the long term, when it takes a long time before we can see any evidence of an effect. Duration. Some effects last a short time, then go away, while other effects are permanent. For example, Cindy may listen to the words of a new song on her iPod and remember those words the rest of her life, or she may not be able to remember them an hour later. Valence. In everyday life, people typically think of media effects as being negative, such as exposure to violence leading to antisocial behavior. But the media also exert positive effects. We can learn all kinds of useful things by reading newspapers, magazines, books, and websites. We can use music and stories from all kinds of media to shape our moods and trigger pleasant emotions. We can use the media to interact with other people and make us feel part of interesting communities, both real and virtual. There are times when a particular effect can be either negative or positive depending on the context. Lets take the desensitization effect as an example of an effect that can be either positive or negative. Desensitization can be positive when a therapist helps her patient overcome an irrational fear of flying in airplanes by showing her patient television shows about people happily boarding airplanes and enjoying air travel. But desensitization can be a negative effect when people lose their natural inclination to feel sympathy for other people after watching years of characters being victimized by violence. Change. When we think of effects, we typically think of change, that is, a change in behavior or a change in attitude. If there is no change, some people argue that there is no effect. But some effectsperhaps the most important and powerful media effectsshow up as no change. For example, most advertising has as its purpose the reinforcing of existing habits among consumers. Advertisers do not want their brand-loyal customers to change; instead they want to reinforce existing buying behaviors. If we ignore the reinforcement effectwhere there is no change in behaviorthen we will have too narrow a perspective on media effects. Intention. When the media industries are criticized for negative effects, one of their defense strategies is to point out that they did not intend to create a negative effect. For example, when the media are criticized for presenting so much violence in Hollywood movies, producers of those movies will say that they are merely trying to entertain people, not teach them to behave violently. However, there are many effects that occur even though the producers of those media messages, as well as the consumers of those messages, did not intend them to occur.
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Level. Most of the research on media effects looks at individuals as the targets of the effects. Scholars have produced a very large literature documenting a wide array of effects on individuals. But the media also exert influences on more macro-level entities such as the public, society, and institutions. The research studies that examine individual-level effects differ fundamentally from the research studies that examine macro-level effects. These differences are not only in methods needed to measure the effects but also in the types of questions addressed and the types of conclusions presented. Typically, individual-level studies use an experiment or a survey as they focus on how individual people respond to different media messages. In contrast, macro-level studies gather aggregated data from institutions, such as the courts (rates of conviction and incarceration), education (rates of graduation, average scores on standardized achievement tests by school district, and such), religion (size of memberships, attendances at various services, and such), politics (voting rates, public opinion polls on various issues and support for candidates, and the like). Direct and Indirect. Sometimes the media exert a direct effect on individuals, while other times the effect is more indirect, such as through institutions. For example, a direct effect occurs when a person watches a political ad and decides to vote for a particular candidate. An indirect effect occurs when the media continually raise the prices for political advertising, so that candidates must spend much more time raising money, which makes them more beholden to organizations that give them the most money, which influences the
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policies they support most, which influences the services that governmental bodies provide, which influences us as individuals. Even people who are never exposed to political ads are affected by them indirectly. Manifestation. Some effects are easy to observe, such as when someone changes her behavior soon after being exposed to a particular media message. For example, Heather might be watching TV and see an ad for a special offer for a pizza. She grabs her phone, dials the number on the screen, and orders a pizza. But other effects are very difficult to observe; this does not necessarily mean they are not occurring or that the media are not exerting an influence.
The Definition
Now that you have seen the list of issues that underlie the thinking about media effects, you are ready for the working definition that structures this book. That definition is, Mediainfluenced effects are those things that occur as a resulteither in part or in wholefrom media influence. They can occur immediately during exposure to a media message, or they can take a long time to occur after any particular exposure. They can last for a few seconds or an entire lifetime. They can be positive as well as negative. They can show up clearly as changes but they can also reinforce existing patterns, in which case the effect appears as no change. They can occur whether the media have an intention for them to occur or not. They can affect individual people or all people in the form of the public. They can also affect institutions and society. They can act directly on a target (a person, the public, an institution, or society) or they can act indirectly. And, finally, they can be easily observable or they can be latent and therefore much more difficult to observe. This definition of media effect is, of course, very broad. As such, it includes many things. That is the point of the definition. Remember that media messages are so constant and so pervasive that we are continually being exposed to media information either directly from media exposures or indirectly by other people talking about media exposures. Therefore, we need to acknowledge that the media are continually exerting an influence on us. However, this does not mean that the media are constantly causing effects in us, because we are always able to reject the media influence and create our own effects. But in order to reject the media influence, we have to know what it is we are rejecting, that is, what effects will occur if we do not do something to head them off. For this reason, it is important that you learn what the full range of media effects are and how the media influence contributes to those many effects.
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Advertising Affluent society Agenda building Agenda setting Aggression Associative network building Attitude construct creation Audience as commodification Audience construction by media Audience flow Audience polarization Automatic activation Availability-valence altering Buffering Capacity limits Catharsis Channel repertoire reinforcement Character affiliation Civic engagement Coalition building Cognitive dissonance Cognitive response Conservative/moralist decision making Consumer culture creation and reinforcement Cue activation
Cultivation Cultural imperialism Culture of narcissism Decision making Diffusion of innovations Direct effects Disinhibition Disposition altering Distribution of knowledge Double action gatekeeping Drench Elaboration likelihood Elite pluralism Empathy activation Encoding-decoding Excitation transfer Exemplification Expectancy value Fraction of selection Framing Gatekeeping Global village Gratification seeking Gravitation Hegemony Heuristic processing Hidden persuaders
Homogenization Imitation Indirect effects Information flow Information seeking Integrated response Interpretation by social class Interpretive resistance Knowledge gap Double jeopardy Least objectionable programming Levels of processing Limited capacity information processing Marketplace alteration Mass audience Media access Media as culture industries Media culture Media enjoyment Media enjoyment as attitude Media entertainment Media flow Media system dependency Medium as message Message construction Mood management
(Continued)
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Motivated attention and motivated processing Neo-associationistic thinking Neo-mass audience Network political priming News content News diffusion News factory News frame creation News selection Newsworker socialization One-dimensional man Parasocial interaction Perception of hostile media Persuasion Play Pluralistic ignorance Political socialization Political signification Polysemic interpretations
Power elite Priming Principled reasoning Profit-driven logic of safety Program choice Proteus effect Pseudo-events blur reality Psychodynamics Psychological conditioning Rally effect Reasoned action Reception Resource dependency Revealed preferences Ritual reinforcement Selective exposure Selective gatekeeping Selective perception Semiotic interpretations Social cognitions
Social construction of meaning Social construction of media technologies Social identity Social learning Social norms Sociology of news Spiral of silence Synapse priming Technological determinism Television trivialization of public life Third-person effect Transactional effects Transmission of information Transportation of audiences Two-step flow Uses and dependency Uses and gratifications Videomalaise
could be useful. However, this form of organization does not help us see the underlying structure revealing how the various effects are related to one another. Another way to organize effects is by topic area, such as violence, news, persuasion, sex, new technologies, social groups (Blacks, Latinos, gays, Arabs, older adults, and so on), sports, religion, occupations of characters, and invasions of privacy. While these and other topics are certainly interesting and relevant to media effects, they hardly constitute a coherent set. That is, there are some effects that span across several topic areas. Also, there are many effects that do not fit into an organization by topic, and many media effects would be left out of such an organizational scheme. Therefore organizing media effects by topic leaves us with an organizational scheme that is incomplete. In the following section of the chapter, I present a design that is broad enough to include the full range of media effects and that is organized such that it shows how the different
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effects are related to one another. This organizational scheme begins by making a distinction between individual-level effects and macro-level effects. This individual/aggregate distinction is concerned with whether the effect is focused primarily on the individual person or whether the effect is focused primarily on a group of people. Individual-level effects can be studied by looking at changes (or non-changes) in one person at a time. Each person is a unit. Researchers ask questions of each person or observe the behavior of each person. Results of these research studies are reported as how the media affect individuals either immediately or over time. In contrast, aggregate effects are those that act on large groups of people where the focus is on the group rather than on individual people. Aggregate units are typically the public, society, and institutions, such as the criminal justice system, the economy, the political system, and so on.
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things that we have never seen directly in our real lives; many of these beliefs have come from media messages. Attitudes are judgments about something. For example, people see a character in a film and make judgments about that characters attractiveness, hero status, likeability, and so on. When the media also present stories about people, events, issues, and products in the real world, these stories often trigger the need for us to make our own judgments about controversial issues, political candidates, advertised products, and such. Affect refers to the feelings that people experience. This includes emotions and moods. The media can trigger emotions, especially fear, lust, anger, and laughter. The media also provide people with lots of opportunities to manage their moods, such that when we are feeling stressed with all the problems in our real lives, we can chill by listening to music, forget our problems by watching television, or lose ourselves in the experience of playing games on the Internet. A physiological effect is an automatic bodily response. The body response can be either purely automatic (such as pupil dilation, blood pressure, galvanic skin response) or quasiautomatic (heart rate, sexual responses). For example, when people watch an action/adventure movie, their heart rates and blood pressure typically increase. Their muscles tense and their palms sweat. They are experiencing a fight-or-flight response that has been hard wired into humans brains. Threats trigger attention, and the body prepares itself to fight a predator or to flee. This fight-or-flight effect has enabled the human race to survive for thousands of years. Behaviors are typically defined as the overt actions of an individual (Albarracin, Zanna, Johnson & Kumkale, 2005). Media effects researchers have conducted a lot of studies in which they observe peoples media exposure behaviors to see which media they use and how they use those media. Researchers also expose people to particular media messages, then observe their subsequent behaviors for things like aggression, use of advertised products, and debating of political issues.
Media-Influenced Functions
When any of the six types of effects occur in an individual, we need to determine whether or not that occurrence was influenced by the media. If we conclude that the effect was influenced by the media, then we have a media effect. This does not mean that the media were the sole cause of the type of effect; instead we mean that the media played some sort of a role in bringing about that effect. How do the media exert their influence? There are four possible ways. These four ways generally span across all six types of effects. They are functions in the sense that they refer to distinct actions that influence and shape the character of an effect differently in each of the six categories of type. These four media-influenced functions are acquiring, triggering, altering, and reinforcing. The first two of these functions influence immediate effects that would show up either during the exposure or immediately after. The thirdalteringhas features that can show up immediately during exposure as an immediate effect, but it also has other features that may take a longer period of time to manifest themselves. And the fourth function is a long-term effect that would take a long time to manifest itself. Lets examine each of these functions in some detail, then we will use them to construct a map to organize the range of individual level effects.
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Acquiring. Every media message is composed of elements, and during exposures to these messages individuals acquire and retain some of these elements. Message elements include things like facts, images, sounds, a pundits attitude about something, the depiction of a sequence of events, and so on. During a media exposure, a person could pay attention to certain elements in a message and keep those elements in his or her memory. This is an immediate effect because the element is committed to memory during the exposure to the message. This memory might last a few seconds or a few years, but it is not how long the memory lasts that determines whether the effect is an immediate one or notit is when the effect first occurs. The acquiring function is applicable to all types of effects except for physiology, where media messages have no power to create a physiological element in an individual. Individuals acquire information and store it in their memory structures. People can also acquire beliefs, attitudes, affective information, and behavioral sequences in the same manner through the use of the skill of memorization. With all of these types of effects, the media are creating something in a persons mind that was not there before the exposure. It is possible to argue that all of these effects are essentially cognitive, because they all require the use of the cognitive skill of memorization and the retention of information in the individuals memory. And that is a valid point. However, while the process and the skill used may be the same across categories, the nature of what is retained is very different. Thus the function remains the same, but the effect itself is different and requires different categories of cognition, attitude, and belief. Triggering. During media exposures, the media can activate something that already exists in the individual. The triggering effect is applicable for all six categories of effects. A media message could activate the recall of previously learned information, the recall of an existing attitude or belief, an emotion, a physiological reaction, or a previously learned behavioral sequence. The media can also trigger a process that sets a person off on a task involving many steps. For example, when people read some news coverage about a political candidate that they have never heard about before, they have no existing attitude about that candidate. During exposure to this news coverage, people can take the information from the news story and compare it to their standards for political candidates and create an attitude. This is different than simple acquisition, because the person is not memorizing someone elses attitude presented in the media but instead going through a construction process in the creation of his or her own attitude; in this case the media message element of a new piece of information triggered in the person the construction of a new attitude. The media can also trigger a reconstruction process. A media message might present information that does not conform to a persons existing knowledge structure, so the person must do something to incorporate the new information into his or her existing knowledge structure. For example, lets say that Mark has a very favorable attitude about a particular breakfast cereal but then is exposed to a media message that presents facts about the breakfast cereal using contaminated ingredients; this new information is likely to trigger a reevaluation of his previously positive attitude. Altering. During an exposure, the media can alter something that is already present in the individual. The altering effect works with all types of effects. Media messages can alter a
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persons knowledge structures with the addition of new facts. A belief can be altered when the media present a fact revealing that an individuals existing belief was faulty. The media can alter individuals standards for use in constructing attitudes. Individuals who continually expose themselves to arousing elements in stories of horror and violence will have their natural fight-or-flight responses worn down. By shifting content, the media can alter a persons mood. When individuals continually play interactive games, this practice serves to improve their handeye coordination and reduce reaction times to stimuli. The alteration can show up immediately (that is, during an exposure or immediately after the exposure to the media message) or it can take a long time to show up. The alteration can be temporary (and disappear after a few seconds) or it can last a long time. Most of the research on long-term media effects is based on assumptions of long-term media influence as a gradual shaping process. This is a kind of a drip-drip-drip process of message after message slowly altering our knowledge structures. Greenberg (1988) reminds us that there are also drench influences. He says that not all media messages have the same impact and that not all characters in media stories are equally influential on our beliefs and attitudes. Some portrayals stand out because they are deviant, are intense, and thus are more important viewing experiences (p. 98). Reinforcing. Through repeated exposures, the media gradually and continually add greater weight to something already existing in a person, thus making that something more fixed and harder to change. The reinforcement function is applicable to all six types of effects. When the media continually present the same people and events in the news over and over, individuals knowledge structures about those people and events become more rigid and less likely to open to change later. When the media present the same beliefs and attitudes, individuals comfort levels with those beliefs and attitudes become so strong that they are not able to change them. When the media present the same kinds of messages every week or every day, individuals behavioral patterns of exposure become more fixed and harder to change.
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Cognitions influence belief formation (Tversky & Kahneman, 1973; Wyer & Albarracin, 2005), affect (Isen, 2000), as well as attitude formation and change (Chaiken, Liberman, & Eagly, 1989; Petty & Cacioppo, 1986; Wegener & Carlston, 2005). Beliefs influence attitudes (Fishbein & Ajzen, 1975; Kruglanski & Stroebe, 2005), and attitudes influence beliefs (Marsh & Wallace, 2005; McGuire, 1990). Behaviors influence attitudes (Festinger, 1957; Olson & Stone, 2005), and attitudes influence behavior (Ajzen & Fishbein, 1977, 2005), both consciously (Allport, 1935; Dulany, 1968) and unconsciously (Bargh, 1997). Affect influences attitudes (Clore & Schnall, 2005; Zajonc, 1980) as well as behaviors (Johnson-Laird & Oatley, 2000). These overlaps create ambiguity and lead to confusion. So in this book, where my purpose is to achieve clarity in providing you with a strong, broad introduction of media influenced effects, I may err on the side of simplicity; that is, I will sharpen the differences between the rows and across the columns.
Belief Attitudes
Affects
Recall emotion
Physiology Behavior
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(Continued) Triggering: The media influences the person by activating something that already exists in the individual Altering: The media influence the person to change something that the person already had Reinforcing: The media influence the person by gradually making something in the person more difficult to change over time Media Effects Template (MET) A two-dimensional matrix that is used to categorize the media effects literatures. One MET is for individual-level effects and is structured by six types of effects with four media-influenced functions. The macro-level MET is structured by five types of effects with three macro structures.
MET is structured by five types of effects (behavior, cognitions, beliefs, attitudes, and affect) and three macro units (the public, institutions, and the media themselves). Notice that the types of effects down the left side of that matrix are the same as in Figure 3.1, with the exception of physiological effects, which apply well to the human body but not to the public or other macro-level units. Also, the functions of acquiring, triggering, altering, and reinforcing were eliminated as column headings. These were important to classify the large literature of media effects on individuals; however, the literature of media effects on macro units is much smaller and at this time it would not be useful to classify it by functions. Instead, the columns represent the three major kinds of macro units that have been examined in the media effects literature: the public, institutions, and the media themselves.
SUMMARY
This chapter presents a broad definition of media effects that includes immediate as well as long-term changes and reinforcements. It includes positive as well as negative effects and the effects on individuals as well as larger aggregates, such as the public, institutions, and the media themselves. In order to organize the many media effects included in this broad definition, the chapter develops an organizational scheme that is displayed by two Media Effects Templates one for individual-level effects and the other for macro-level effects. Each of these is a two-dimensional matrix that categorizes the thinking and research of media effects. The individual-level Media Effects Template (MET) is structured by type of media effects (cognitions, beliefs, attitudes, affects, physiology, and behavior) by media influence functions
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(acquiring, triggering, altering, and reinforcing). The macro-level MET is an alteration of the individual-level MET so that it can better organize the much smaller literature of media effects on larger aggregates.
Review Questions
1. Why is it important to have a broad definition of media effects? 2. What are the eight key issues that should be considered when defining media effects? 3. What is the definition of media effects? 4. What are the six types of effects on individuals? 5. What are the four media influence functions? 6. How is the MET for individual-level effects different from the MET for macro-level effects?