Organizational Behavior: What Is Organiational Behavior
Organizational Behavior: What Is Organiational Behavior
Organizational Behavior: What Is Organiational Behavior
BEHAVIOR
WHAT IS ORGANIATIONAL
BEHAVIOR
After this lecture you should be able to
Managerial
ManagerialActivities
Activities
••Make
Makedecisions
decisions
••Allocate
Allocateresources
resources
••Direct
Directactivities
activitiesof
ofothers
others
to
toattain
attaingoals
goals
What’s a Manager Anyway?
Some Alternative Definitions
• Traditional: Person who plans, directs people
and resources.
• New Organization: Person who supports,
coaches, coordinates, and leads.
• Peter Principle: A person promoted to their
level of incompetence.
• Dilbert’s Principle: The most ineffective
workers are systematically moved where they
can do the least damage: to management.
Where Managers Work
Management Functions
Planning
Planning Organizing
Organizing
Management
Management
Functions
Functions
Controlling
Controlling Leading
Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles
(cont’d)
Mintzberg’s Managerial Roles
(cont’d)
Management Skills
Effective Versus Successful
Managerial Activities (Luthans)
1.
1.Traditional
Traditionalmanagement
management
••Decision
Decisionmaking,
making,planning,
planning,and
andcontrolling
controlling
2.
2.Communications
Communications
••Exchanging
Exchangingroutine
routineinformation
informationand
andprocessing
processing
paperwork
paperwork
3.
3.Human
Humanresource
resourcemanagement
management
••Motivating,
Motivating,disciplining,
disciplining,managing
managingconflict,
conflict,staffing,
staffing,
&&training
training
4.
4.Networking
Networking
••Socializing,
Socializing,politicking,
politicking,and
andinteracting
interactingwith
withothers
others
Allocation of Activities by Time
Enter Organizational Behavior
Contributing Disciplines to the OB Field
Contributing Disciplines to the OB Field
(cont’d)
Contributing Disciplines to the OB Field
(cont’d)
Contributing Disciplines to the OB Field
(cont’d)
Contributing Disciplines to the OB Field
(cont’d)
Challenges and Opportunity for OB
• Responding to Globalization
• Managing Workforce Diversity
• Improving Quality and Productivity
• Responding to the Labor Shortage
• Improving Customer Service
Challenges and Opportunity for OB
(cont’d)
• Improving People Skills
• Empowering People
• Stimulation Innovation and Change
• Helping Employees Balance Work/Life
Conflicts
• Improving Ethical Behavior
Basic OB Model, Stage I
The Dependent Variables
x
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables
Independent
Independent
Variables
Variables