Manual Digital Sentry
Manual Digital Sentry
Manual Digital Sentry
Digital Sentry
Network Video
Recorder
DSSRV, DSSRV-DVD
C4693M (10/11)
C4693M (10/11)
Contents
Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Video Quality Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Optimized for Video Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Open Architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product Serial Number Label Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IP Camera License Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
User Supplied Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Placing on a Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mounting in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Hard Drive Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Hard Drive Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Startup and Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Starting Up the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Shutting Down the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appendix A: Installing an Uninterruptible Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appendix B: Installing an Optional ENC5400 2-Port or 4-Port Capture Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Preparing and Installing the 2-PORT Capture Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Preparing and Installing the 4-PORT Capture Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix C: Connecting to ENC5416 Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Appendix D: Re-imaging the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recovery Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix E: Reconfiguring Monitor Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Appendix F: Installing AN Optional DSSRV-RAID Controller Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Preparing for RAID Controller Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Preparing the Unit for RAID Controller Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the RAID Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix G: Installing an Optional DSSRV-SCSI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Preparing the DSSRV-SCSI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Opening the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the SCSI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Completing the SCSI Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
C4693M (10/11)
List of Illustrations
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C4693M (10/11)
Important Notices
LEGAL NOTICE
SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF
WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY
BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU
ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF
PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED
UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR
LICENSE RIGHTS THEREUNDER.
REGULATORY NOTICES
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
C4693M (10/11)
Description
OPTIMIZED FOR VIDEO SURVEILLANCE
The new Digital Sentry network video recorder (NVR) is optimized by Pelco to deliver the essential hardware support for the DS NVs video
management software (VMS) without the extra cost or risk of integrating hardware and software.
Boosted by the 2nd Generation Intel Core i7 processor and 8 GB of RAM, Digital Sentry NVR provides an optimal combination of processing
power and reliability to meet the demands of HD video recording and playback operations. The system is powered to support up to 128 combined
IP and analog video streams, with up to 64 analog cameras supported through the optional ENC5416 direct-attached encoder. Analog cameras
are also supported using Pelco and third-party network video encoders.
The new DS NVR delivers total available throughput of 280 Mbps for recording of analog and IP video streams as well as playback and export
through the DS ControlPoint client. When determining the maximum number of cameras and the desired frame rate to host on each system, the
number of concurrent client connections, the number of streams likely to be viewed in playback on each client, and the bandwidth required to
support the client connections must be taken into consideration.*
The DS NVR functions as a stand-alone system or as part of a network of servers, monitored from the DS ControlPoint user interface. The system
can be deployed solely as a network video recorder, as a digital video recorder (DVR), or as a hybrid NVR.
Two gigabit network ports provide for convenient network architecture planning by allowing one port to be dedicated to IP cameras, while the
second nework port is used for client connections. Two DVI-D ports provide a convenient connection for high resolution digital monitors for use
with HD cameras.
RELIABILITY
With front-accessible drives for easy servicing and upgrades, the DS NVR is available with up to 18 TB for models without the optional optical
disk drive (ODD), or up to 12 TB for ODD models. The drives are hot-swappable when configured for internal RAID 5 storage with the optional
RAID 5 controller card. A minimum of three drives is required for a RAID 5 configuration. External storage is supported through USB attached
storage or by using the optional DSSRV-SCSI interface card connected to DX8100HDDI storage of up to 24 TB. The external storage can be
configured for JBOD storage or RAID 5. Internal RAID 5 storage cannot be used in conjunction with external storage.
Front panel LED displays on the DS NVR provide heads-up information on system operation. The LEDs are integrated with the Digital Sentry
System Information (DSSI) utility, providing critical, real-time statistics on system resource utilization, temperature, and throughput status.
OPEN ARCHITECTURE
The cornerstone of Digital Sentry design, a fully Open Architecture, is provided through ONVIF compliance and support for a large number of
IP-specific drivers. Users can choose specific IP cameras or encoders to fit their application.
Eliminate the risk of deferred support that comes with VMS software from one vendor and a general purpose hardware platform from another.
Replace it with the assurance of an integrated platform built specifically for the rigors of IP video recording. Make the performance, reliability,
and Open Architecture of DS NVs running on DS NVR the core foundation of your video management solution.
*Refer to the DS NVR Throughput Utilization Chart for references on typical bandwidth consumption rates. The chart is available at
www.pelco.com on the Digital Sentry product page.
C4693M (10/11)
FEATURES
Compatible with DS ControlPoint for simultaneous monitoring of all DS Series and DX Series products in a single client interface
Network health and event monitoring support through Simple Network Management Protocol (SNMP) and the Digital Sentry System
Information (DSSI) utility
*Concurrent client connections, number of playback streams per client, and required bandwidth for client connections must be considered when
determining maximum cameras and frame rate to host on each system.
MODELS
The following table describes the Digital Sentry NVR (DSSRV/DSSRV-DVD) model numbers. For example, the model number for a DS NVR with
12 TB and a United Kingdom power cord is DSSRV-120-UK. The model number for a DSSRV-DVD with 6 TB and an Australian power cord is
DSSRV-060DVD-AU.
NOTE: Units shipped to China do not include power cords.
Table A. Models
Model
Storage*
Country Code
500 GB
DSSRV-030
3 TB
DSSRV-060
6 TB
DSSRV-090
9 TB
DSSRV-120
12 TB
DSSRV-150
15 TB
DSSRV-180
18 TB
US = North America
EU = Europe
UK = United Kingdom
CN = China
AU = Australia
AR = Argentina
Model
Storage*
Country Code
500 GB
DSSRV-030DVD
3 TB
DSSRV-060DVD
6 TB
DSSRV-090DVD
9 TB
DSSRV-012DVD
12 TB
US = North America
EU = Europe
UK = United Kingdom
CN = China
AU = Australia
AR = Argentina
*Storage capacities are subject to change. Contact Pelco Product Support for current capacity information.
OPTIONAL ACCESSORIES
DS-SW-CAM
ENC5416
ENC5400-2PORT
ENC5400-4PORT
DSSRV-RAID
DSSRV-SCSI
KBD5000 Series
C4693M (10/11)
Models include eight licenses for Pelco and third party IP cameras; additional DS-SW-CAM licenses can be
purchased separately
Direct-attached analog encoder
Analog 2-port host card connects two ENC5416 for up to 32 analog channels
Analog 4-port host card connects four ENC5416 for more than 32 analog channels
LSI 3Ware 9750-8i RAID controller card
Adaptec SCSI Card 29320LPE
Desktop keyboard with three control pods (recommended for analog keyboard requirements)
Accessory Pack
C4693M (10/11)
C4693M (10/11)
10
C4693M (10/11)
PRODUCT LABELS
PRODUCT SERIAL NUMBER LABEL PLACEMENT
Product serial number labels help identify your system and its factory configuration if your unit or its components should require service.
Three labels citing your products serial number are attached to the unit. One label is attached to the upper-right corner of the rear of the unit.
A second, smaller label is attached to the inside left of the bezel.
Because rack mounting and other installation options may obscure the factory-applied labels, a third set of labels is provided for you to attach to
your product documentation or to another product location that will not be obscured by installation.
To use these labels:
1. Locate the small label attached to the outside of the front bezel, attached with a yellow sticker that reads, Extra serial number label:
remove prior to installation.
2. Remove the yellow sticker.
3. Peel away the backing of the small label, and then attach it to this manual, other product documentation, or an unobstructed product
location.
C4693M (10/11)
11
Product Overview
REAR PANEL
Familiarize yourself with your respective unit's rear panel before connecting any equipment to the unit.
Power Receptacle
Ethernet Ports
Network Port 1 (left is primary)
Network Port 2 (right is secondary)
12
Card Slots
Audio Out
C4693M (10/11)
Digital Sentry
DS SRV Series
Unit Status
Unit status is indicated by one of the following three colors:
Green: The unit is functioning normally.
Flashing green: The unit is starting or shutting down.
Amber: The unit is nearing operational thresholds; maintenance is recommended.
Red: The unit is in an error condition (refer to Troubleshooting on page 23).
C4693M (10/11)
13
Software Status
Green: The software is operating normally.
Amber: A minor software malfunction is detected (for example, an excessive network
packet loss).
Red: A fatal software error has occurred (for example, ceasing to record).
Power Button
Push the power button to turn the unit on or off.
Push and hold the power button for a hard shutdown.
Drive Status
The drive status indicator reports the operating status of each individual hard drive as
follows:
Flashing green: The read or write activity on a specific hard drive.
Solid red: A problem exists with the hard drive.
Flashing green/red: The unit is initializing the hard drive.
14
USB Ports
The Digital Sentry NVR supports five USB ports: one on the front panel (one USB 2.0 port)
and four on the rear panel (two USB 3.0 ports and two USB 2.0 ports). These ports can be
used to connect a UPS unit, or it can be used to conduct diagnostic and troubleshooting
activities.
C4693M (10/11)
Installation
PLACING ON A DESKTOP
WARNING: Do not place the unit on its side; in this position, the unit is likely to fall over and may cause equipment damage or personal
injury.
To install the unit on a desktop:
1. Make sure the rubber feet are installed to prevent damage. If not, secure each rubber foot to the bottom panel of the unit.
2. Position the unit to allow for cable and power cord clearance at the rear of the unit.
MOUNTING IN A RACK
The unit can be mounted in an industry standard 48 cm (19-inch) equipment rack and occupies 2 rack units (RU) of vertical rack space (8.9 cm or
3.5 inches). The hardware necessary to mount the unit into a rack is supplied with the unit.
NOTE: The unit must be placed on a desktop to install an optional 2-Port or 4-Port capture card, a RAID controller card, or a SCSI card. Make sure
these cards are installed properly and performing as expected before placing the unit in the rack.
The rack must meet the following requirements:
Column mounting hole provisions: 10-32 UNF-2B threaded holes or square window holes on front and rear columns
Door systems (optional): Front doors must have at least 5.1 cm (2 inches) between the unit bezel and the inside of the door.
Rear doors may be used only on rack columns that are more than 66 cm (26 inches) deep.
WARNINGS:
Slots and openings in the cabinet provide ventilation to prevent the unit from overheating. Do not block these openings. Never place the
unit near or over a radiator or heat register. When placing the unit in a rack, be sure to provide proper ventilation.
NOTE: Refer to Figure 3 on page 10 for the description of the hardware used in this installation.
Figure 8 shows the support rail assembly items.
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Rack
15
Insert and tighten the four 10-32 x 0.5-inch Phillips flat head screws (supplied) with a Phillips screwdriver (not supplied).
2. Remove the chassis brackets from the sliding brackets (both are supplied):
a. Slide each chassis bracket away from the sliding bracket until it locks in place.
b.
Press the release lever up or down (depending on the rail) to release the chassis bracket from the sliding bracket.
NOTE: Press down on the release lever for the right set of rails and press up for the left set of rails.
16
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5. Attach a front and rear L-shaped bracket (supplied) to the left and the right sliding brackets using two M4*6L-H2.5 round head nickel
screws (supplied). Leave all eight of the screws untightened until later in the installation.
Position the ear of the front L-shaped bracket and an L-shaped plate nut (supplied) against the inside front of the equipment rack.
Align the two center holes in the ear of the L-shaped bracket and L-shaped plate nut with the threaded holes in the rack.
b.
Using two M5*8L-H2.5 round head nickel screws (supplied), insert and tighten the screws from the outside of the rack, pointing
toward the back of the rack.
c.
Adjust the rails to the correct depth of the equipment rack by sliding the rear-mount rail to the back of the equipment rack.
d.
Repeat the previous steps to attach the rear L-shaped bracket and L-shaped plat nut to the rack.
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17
9. Place the unit onto the mount rails by sliding the chassis brackets onto the rails. This step may require two people to lift and slide the unit
into place. The unit should slide in and out of the rack easily.
Figure 14. Aligning the Chassis Bracket and the Sliding Bracket
10. Insert and tighten two M5*8L-H2.5 round head nickel screws above and below the chassis handles to secure the unit in the rack.
WARNING: When sliding out the unit, be careful not to let it fall out of the rack, as equipment damage or personal injury could result.
18
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After a failed hard drive is replaced, the unit must rebuild the drive before it returns to service. If a second hard drive in the array fails
before the first failed hard drive has completed the rebuild process, the array will go off line and data loss will occur.
The hard disk drive installed in hard drive bay 1 must be installed first as it contains the operating system and is not hot-swappable.
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19
Figure 16. Numbered Hard Drive Bays Plus Optical for DSSRV-DVD
With the hard drive latch open, slide the hard drive carrier gently into the designated hard drive bay until it stops.
NOTE: Hard disk drive 1 contains the operating system and must be installed first in hard drive bay 1.
20
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c.
Close the hard drive latch; make sure the hard drive carrier locks into place.
NETWORK
SECONDARY
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21
The unit status indicator should glow solid green after the unit starts up.
The network status indicator on the front panel shows the network connection speed and status (refer to Front Panel Controls and
Indicators on page 13).
An orderly shutdown lets the unit close its files and power down without affecting the data files. Use the orderly shutdown in most cases.
An immediate shutdown is the same as disconnecting power and can result in corrupted data files. Only use the immediate shutdown in an
emergency or when there is not enough time for an orderly shutdown.
22
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Troubleshooting
If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international) for assistance.
NOTE: Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel. Exchange the defective unit and
return it for repair.
Table B. Troubleshooting
Problem
The unit is not ready.
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Possible Causes
Power turned off.
Faulty cable connections.
Defective encoder.
Network connectivity issues.
Voltage failure during programming
of update file.
Unit fan failure.
Power supply failure.
Temperature exceeds specifications
(internal or external).
Power loss to either power supply.
Power supply module failure.
Suggested Solution
Check that the power indicator is lit.
Check all leads, plugs, contacts, and connections.
Check the camera on a different encoder.
Contact your network administrator.
Replace the unit and have it checked by Pelco.
23
Specifications
SYSTEM
Processor
Operating System
Internal Memory
8 GB RAM
User Interface
DS ControlPoint
RAID Level
Internal RAID 5
External Storage
System Drives
DSSRV
DSSRV-DVD
Optical Drive
*The minimum configuration for an internal RAID 5 is three hard disk drives. One drive of the RAID 5 configuration is used for parity, reducing net
storage capacity by the value of one drive.
Requires an optional DSSRV-RAID controller card. The internal RAID 5 requires re-imaging of the system with the recovery DVD (supplied).
Non-DVD units require re-imaging from a bootable 8 GB USB key (not supplied).
Memory
4 GB or higher
Operating System
Windows XP Professional SP2, Windows Vista (32 or 64 bit), Windows 7 (32 or 64 bit)
While the DS ControlPoint client can run on the server, doing so can affect performance of the DS NVR. For optimum performance, run DS
ControlPoint on a client station.
NETWORK
Interface
Auxiliary Interfaces
USB Ports
FRONT PANEL
24
Buttons
Power
Indicators
Unit Status
Ethernet Port 1
Ethernet Port 2
Software Status
Hard-Drive Status
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POWER
Power Input
Power Supply
Internal
Power Consumption
100 VAC, 50 Hz
110 VAC, 50 Hz
110 VAC, 60 Hz
115 VAC, 50 Hz
115 VAC, 60 Hz
220 VAC, 50 Hz
220 VAC, 60 Hz
240 VAC, 50 Hz
240 VAC, 60 Hz
Operating Maximum
222.0 W, 2.22 A, 758.0 BTU/H
224.0 W, 2.02 A, 759.4 BTU/H
223.0 W, 2.03 A, 761.4 BTU/H
217.0 W, 1.89 A, 740.8 BTU/H
215.5 W, 1.87 A, 735.7 BTU/H
213.0 W, 0.97 A, 727.2 BTU/H
204.1 W, 0.93 A, 696.8 BTU/H
211.9 W, 0.88 A, 723.4 BTU/H
207.6 W, 0.86 A, 708.8 BTU/H
Power Cords
CONNECTIONS
Video Out
2 DVI-D connectors
Audio Out
Power
Indicators
Unit Status
Primary Network
Secondary Network
Software Status
Hard Disk Status
ENVIRONMENTAL
Operating Temperature
Storage Temperature
Operating Humidity
20 to 80%, noncondensing
Operating Altitude
Operating Vibration
NOTE: The temperature at the unit air intake can be significantly higher than room temperature. Temperature is affected by rack configuration,
floor layout, air conditioning strategy, and other issues. To prevent performance failure and unit damage, make sure the temperature at the unit is
continuously within the operating temperature range.
PHYSICAL
Mounting
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Desktop (feet);
Rack, 2 RU per unit (rack rails and hardware are supplied)
25
Appendixes
APPENDIX A: INSTALLING AN UNINTERRUPTIBLE POWER SUPPLY
You should connect each unit to a UPS (not supplied). UPS units maintain a limited amount of backup battery power if the main power fails.
WARNING: Most UPS units can be used to supply backup battery power. The unit works in conjunction with the SmartUPS from APC. The
SmartUPS signals the unit to begin a graceful shutdown if the standby power in the UPS falls below a certain threshold.
To connect communication and power from the UPS to the unit (refer to Figure 22):
1. Shut down the unit if it is powered on.
2. Connect a power cord from the unit power supply to a standard wall socket.
3. Connect a power cord from the UPS to a standard wall socket or other power source.
4. Connect a USB cable from the APC SmartUPS to the USB connector on the unit.
5. Power up the UPS.
6. Power up the unit, if necessary.
USB
OUTPUT POWER
INPUT POWER
POWER SOURCE
UPS
26
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Align the screw holes on the card and the low-profile bracket.
c.
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27
4. Gently press down on the card so that it is properly seated in the PCIe x 4 slot.
5. Insert and tighten the metal bracket screw to secure the card.
Align the screw holes on the card and the low-profile bracket.
c.
3. Connect the primary card and secondary card with the 20P flat cable (supplied).
28
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29
Primary capture card: The top PCIe connector port on the primary capture card is for Board 1 (COM ports 3 and 4). The bottom PCIe
connector port is for Board 2 (COM ports 5 and 6).
ENC5416
DSSRV
ENC5416
Primary capture card: The top PCIe connector port on the primary capture card is for Board 1 (COM ports 3 and 4). The bottom PCIe
connector port is for Board 2 (COM ports 5 and 6).
Secondary capture card: The top PCIe connector port on the secondary capture card is for Board 3 (COM ports 7 and 8). The bottom
PCIe connector port is for Board 4 (COM ports 9 and 10).
5. When connections are completed, press the power button on the front of the DS NVR to turn on the unit.
30
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If you burn the ISO image to a DVD, a dual-layer DVD is required due to the size of the ISO image.
2. Perform the following steps to create, format, and prepare a USB key.
NOTE: These steps are only compatible with Windows 7.
a.
Using a separate computer with an internal DVD drive, insert a blank 8 GB USB key into an available USB port.
b.
Click Start.
c.
Type cmd in the Search programs and files text box, and then click Enter.
d.
e.
f.
Type select disk and the drive number (for example, select disk 2), and then click Enter.
g.
h.
i.
j.
k.
Wait for the drive to complete formatting. This may take several minutes.
l.
m.
Type exit, and then click Enter to close the command window.
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31
RECOVERY PROCESS
1. If necessary, perform an orderly shutdown. Make sure the unit is turned off completely.
2. Insert the USB key into one of the USB ports.
3. Turn on the DS NVR.
4. Depending on the system configuration, perform one of the following options:
RAID
a.
When the unit is turned on, the Warning dialog box appears. You can continue with the recovery process by pressing any key or you
can exit the system to back up exported video, snapshots, or other user data before continuing.
Press any key to continue with the factory restore. The RAID Operations dialog box appears.
d.
(3)
After selecting Option 1 or 2, type y, and then click the Enter key.
NOTE: The RAID 5 configuration will take approximately one hour or more to complete.
32
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JBOD
a.
If you selected a single-drive configuration system, the JBOD systems dialog box appears
c.
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Option 1 restores the OS partition only, leaving the video data intact.
Option 2 erases all the system drives including all existing video data.
After selecting Option 1 or 2, type y, and then click the Enter key.
33
Right-click the Intel HD Graphics icon on the task bar, and then click Graphic Properties.
Click Start on the task bar, then click Control Panel, and then click Intel Graphics and Media icon.
34
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2. Depending on the monitor configuration, perform one of the following options to set up the monitor display:
Single monitor:
(1) Select Single display from the Choose the desired operating mode dialog box if you want the image to be displayed on one
screen only.
Click the Next button. A dialog box appears to select the display for the single monitor.
If not already selected, select the monitor from the drop-down menu, and then click the Next button. A dialog box appears
asking if you want to keep the settings.
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35
(4)
Click the OK button. A dialog box appears to select the display resolution.
(5)
(6)
Click the Close button. The resolution setup for the single monitor is complete.
Click the Next button. A Select the displays to configure dialog box appears.
36
(3)
(4)
Click the Next button. A dialog box appears asking if you want to keep these settings (refer to Figure 36 on page 35).
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(5)
Click the OK button. A dialog box appears to select the display settings.
Select the desired resolution, and then click the Next button. A Complete the Wizard dialog box appears.
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(7)
(8)
If you are not satisfied with the display settings, click the Start Over button to restart the display setup. You can also click the
Control Panel button to return to the main application.
37
Click the Next button. A dialog box to select the monitors appears (refer to Figure 38 on page 36).
(3)
Select the primary and secondary monitors from the drop-down menus, and then click the Next button. A dialog box appears
asking if you want to keep the settings.
(4)
Click the OK button. A dialog box appears to select the resolutions for the monitors appears.
Select the primary and secondary monitor resolutions from the drop-down menus.
(6)
Click the Next button. A dialog box appears for monitor identification.
38
If necessary, drag the monitors to the appropriate position (refer to Figure 42).
(8)
Click the Next button. A Complete the Wizard dialog box appears (refer to Figure 40 on page 37).
(9)
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Make sure the unit is turned off and you are wearing a properly grounded ESD wrist strap before attempting to open the chassis cover.
The chassis assembly includes parts with sharp edges. To avoid injury, use caution when working in and around the DS NVR chassis
and components.
Make sure you protect the unit and its components, which are susceptible to damage from improper handling and ESD. Refer to the
Safe Handling of Hard Drives document for more information.
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39
With the hard drive latch open, slide the hard drive carrier gently out of the hard drive bay. Set aside the hard drive carriers.
4. Remove the top two screws on the backplanes (refer to Figure 44). Set the screws aside.
40
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6. Disconnect the SATA cables from the hard drives on each backplane.
WARNING: Make sure that you disconnect the SATA cables only. The power supply cables are located next to the SATA cables and must
remain connected.
7. Remove the SATA cables from the chassis.
NOTE: Multilane SATA cables will replace the SATA cables for the RAID controller card installation.
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41
P1
P2
To
HD1
P2
HD2
P3
HD3
P4
HD4
HD5
P6
HD6
42
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c.
Replace the high-profile bracket with the low-profile bracket (supplied) as follows:
(1) Remove the two screws that secure the high-profile bracket to the card. Set aside the screws.
(2)
Align the screw holes on the card and the low-profile bracket.
(3)
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d.
Gently press down on the card so that it is properly seated in the PCIe x 16 slot.
e.
Insert and tighten the metal bracket screw to secure the card.
43
5. Run the multilane SATA cables through the cable slot on the inside left of the unit.
44
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(2)
(3)
(4)
(5)
(6)
Close the hard drive latch; make sure each hard drive carrier locks into place.
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45
46
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2. Replace the high-profile bracket connected to the card with the low-profile bracket (supplied):
a. Loosen the two screws that secure the high-profile bracket to the card.
b.
Align the two screws and the card connector with the slot in the low-profile bracket.
c.
Tighten the two screws to secure the card to the low-profile bracket.
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47
48
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Six months:
All pan and tilts, scanners, or preset lenses used in continuous motion
applications (preset scan, tour, and auto scan modes)
Pelco will warrant all replacement parts and repairs for 90 days from the date of
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
to a Pelco designated location. Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelcos liability
for any claim, whether based on breach of contract, negligence, infringement of
any rights of any party or product liability, relating to the Products shall not exceed
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be
liable for any special, incidental, or consequential damages (including loss of use,
loss of profit, and claims of third parties) however caused, whether by the
negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may
also have additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
following information:
1. Model and serial number
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product that does not fall under
the warranty conditions stated above, please include a written explanation with
the product when returned.
Method of return shipment shall be the same or equal to the method by which the
item was received by Pelco.
RETURNS
To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100
or (559) 292-1981 to obtain an authorization number (CA number if returned for
credit, and RA number if returned for repair) and designated return location.
All merchandise returned for credit may be subject to a 20 percent restocking and
refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid.
Revised 5-6-11
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
REVISION HISTORY
Manual #
C4693M
Date
10/11
Comments
Original version.
Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates.
All other product names and services are the property of their respective companies.
Product specifications and availability are subject to change without notice.
www.pelco.com
Pelco by Schneider Electric 3500 Pelco Way Clovis, California 93612-5699 United States
USA & Canada Tel (800) 289-9100 Fax (800) 289-9150
International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120