Samsung UE32 5000QW Service Manual

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LCD TV Training Manual

UC5R/UC4Q (N92A)
UE**C5100QWXXC UE**C4000PWXXC

Agenda
I. II. III. IV. V. VI. VII. Overview Layout Disassembly SW Upgrade (Main/Sub) Factory Mode Trouble Shooting Adjustment of Screen

VIII. New Function

1. Overview

UC5100(UC5***)
Feature
1080P FULL HD Super Clear Panel Dolby Digital Plus DLNA 4 HDMI 2 USB (Support HDD Anynet+ (HDMI CEC) Energy Saving Eco Sensor Game Mode Film Mode Caption

Si ze
32 37 40 46

Model Nam e
UE32C5100QW UE37C5100QW UE40C5100QW UE46C5100QW

1. Overview

UC4000
Feature
768P HD Dolby Digital Plus 4 HDMI 1 USB (Support HDD Anynet+ (HDMI CEC) Energy Saving Game Mode Film Mode Caption

Si ze
32

Model Nam e
UE32C4000PW

1. Overview

Specification (UC5***)
Model Di m ens i ons ( W X H X D) UE32C5100QW
30. 9 x 9. 4 x 21. 6 wi t h s t and 30. 9 x 1. 2 x 19. 3 wi t hout s t and 24. 25 I bs wi t h s t and

UE37C5100QW
35. 7 x 10. 0 x 24. 4 wi t h s t and 35. 7 x 1. 2 x 22. 1 wi t hout s t and 31. 30 I bs wi t h s t and 23. 37 I bs wi t hout s t and

UE40C5100QW
38. 3 x 10. 0 x 24. 4 wi t h s t and 38. 3 x 1. 2 x 23. 5 wi t hout s t and 34. 61 I bs wi t h s t and 26. 68 I bs wi t hout s t and

UE46C5100QW
43. 6 x 10. 8 x 28. 8 wi t h s t and 43. 6 x 1. 2 x 26. 4 wi t hout s t and 43. 43 I bs wi t h s t and 34. 61 I bs wi t hout s t and

W ght ei Panel Res pons e Ti m e Di s pl ay Col or Br i ght nes s Cont r as t Rat i o Power Suppl y Power Cons um i on pt Res ol ut i on ( H* V) TV Sys t em

18. 08 I bs wi t hout s t and

60 Hz, Ful l HD, S- PVA


4. 5m s 4. 5m s 4. 5m s 4. 5m s

16. 7M Col or 450 cd/ m 2 50, 000 : 1 AC 100~240V, 50/ 60Hz 110W 120W 1920* 1080 DVB, PAL 130W 130W

1. Overview

Specification (UC4000)
Model Di m ens i ons ( W X H X D) W ght ei
20. 3 I bs wi t hout s t and

UE32C4000PW
30. 5 x 10. 0 x 21. 6 wi t h s t and 30. 5 x 1. 2 x 19. 4 wi t hout s t and 24. 9 I bs _wi t h s t and

Panel Res pons e Ti m e Di s pl ay Col or Br i ght nes s Cont r as t Rat i o Power Suppl y Power Cons um i on pt Res ol ut i on ( H* V) TV Sys t em

60 Hz, Ful l HD, S- PVA 4. 5m s 16. 7M Col or 400 cd/ m 2 40, 000 : 1 AC 100~240V, 50/ 60Hz 100W 1366* 768 DVB, PAL

1. Overview

Specification
Items
Ant enna I nput
AV I n Com ponent : 480i / 480p / 720p/ 1080i / 1080p AV : 480i / 480p / 720p/ 1080i / 1080p

UC5***/UC4000(32)
Ant enna I nput 1 : DTV / Ai r / Cabl e( STB)

Vi deo I n I nput Out put Jack Audi o I n

PC I n HDMI HDMI HDMI HDMI 1/ DVI : 480p / 720p / 1080i / 1080p 2 : 480p / 720p / 1080i / 1080p 3 : 480p / 720p / 1080i / 1080p 4 : 480p / 720p / 1080i / 1080p

Com ponent L/ R AV L/ R PC/ DVI Audi o I n Opt i cal ( SPDI F) Audi o Out 10W + 10W

Audi o Out ( STB) Speaker

1. Overview

Front View

1. Overview

Remote Control (UC5*** TM 1060)

1. Overview

Remote Control (UC4000 TM 1050)

2. Layout

Layout (32/37)
PA NEL

CNL801

CN1409

CNM802

WOOFER

CN210

POWER B D
CN1402/ 1403

M A IN B D
CN1302 CN401

TCON (B ehind Function) Speaker Speaker

2. Layout

Layout (32/37)

SMPS Board

Woofer Main Board

2. Layout

Layout (40/46)
PA NEL

CNM802

CNL801

CN1409

WOOFER

POWER BD

CN210

CN1402/ 1403

M A IN B D
CN1302 CN401

TCON (B ehind Function) Speaker Speaker

2. Layout

Layout (40/46)

SMPS Board Woofer

Main Board

2. Layout

Main Board Layout


17 26

9
AUDI O AM P(W oofer)

18

22

6
USB Hub

4
SPI

19

23

SX 1 Scaler

3
FL ASH

13

1 8
25
AUDI O AM P DDR

12

7
HDM I SW

24 15

10

5
DR XK

21

14 20

11

16

2. Layout

NO

LOC. NO.

Description SX1 DDR NAND FLASH SPI FLASH DRXK USB Hub HDMI SW ITCH AUDIO AMP AUDIO AMP (W oofer) TUNER PC D- SUB HDMI CONNECTOR USB CONNECTOR AV LAN CONNECTOR

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

IC1102 IC601, IC602 IC1201 IC402 IC801 IC960_2U IC1101 IC1301 IC1402_W F TU801_TC CN902 CN1001,CN1002,CN1003,CN1004_4AUD CN1150_2U,CN1204 CN801 CN1102_LAN

2. Layout

NO

LOC. NO. CN901 CN1301 CN1401_EU OP1301 CN802 JA701 CN210 CN1402_FHD CN401 CN1302 CN1409_W F

Description PC/DVI AUDIO JACK HEADPHONE JACK PCMCIA SLOT SPDIF COMPOENT SCART POW CONNECTOR ER LVDS CONNECTOR FUNCTION CONNECTOR AUDIO CONNECTOR AUDIO CONNECTOR (W oofer)

16 17 18 19 20 21 22 23 24 25 26

2. Layout

Main board connector pin map


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 CN1402_FHD (to Panel) UC 5100 NC 27 EVEN[ 0] NC 28 GND NC 29 ODD[ 4]+ NC 30 ODD[ 4]NC 31 ODD[ 3]+ NC 32 ODD[ 3]FORMAT 33 GND S D A_Panel 34 ODD CLK+ TC ON_WP 35 ODD CLKNC 36 GND S D A_Panel 37 ODD[ 2]+ S C L_Panel 38 ODD[ 2]GND 39 ODD[ 1]+ EVEN[ 4] + 40 ODD[ 1]EVEN[ 4] 41 ODD[ 0]+ EVEN[ 3] + 42 ODD[ 0]EVEN[ 3] 43 GND GND 44 GND EVENC LK+ 45 GND EVENC LK46 NC GND 47 Panel_VCC EVEN[ 2] + 48 Panel_VCC EVEN[ 2] 49 Panel_VCC EVEN[ 1] + 50 Panel_VCC EVEN[ 1] 51 Panel_VCC EVEN[ 0] + C N1403_HD (to Panel) UC 4000 Panel_VC C 16 ODD [ C LK] + Panel_VC C 17 ODD [ C LK] Panel_VC C 18 GND Panel_VC C 19 ODD[ 2]+ Panel_VC C 20 ODD[ 2]GND 21 GND GND 22 ODD[ 1]+ GND 23 ODD[ 1]TC ON_WP 24 GND FORMAT 25 ODD[ 0]+ NC 26 ODD[ 0]GND 27 GND ODD [ 3] + 28 S DA_TC ON ODD [ 3] 29 S C L_TC ON GND 30 NC CN210 (to Powr board) B 13VS 10 GND S W_POWER 11 GND B 13VS 12 H_OUT A5V 13 B 13V B 5V 14 PWM_D IMMING B 5V 15 B 13V B 5V 16 S W_INVERTER GND 17 B 13V GND 18 LAMP_D ET CN401(FUNCTION) IR 6 GND 7 A3.3V 8 MS C L 9 MS DA 10 1 2 3 4 5 6 7 8 1 2 3 C N902(PC ) PC _RED 9 PC _GREEN 10 PC_B LUE 11 T_FANET 12 GND 13 GND 14 GND 15 GND C N901(PC/DIV GND PC_S L_IN PC _S R_IN S OUND) 4 5 6 PC_5V ID ENT_PC R_FANET S D A_DOWN PC _HS PC _VS S C L_D OWN 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 C N1002 (HDM I1) HDMI1_RX2+ 11 GND 12 HDMI1_RX213 HDMI1_RX1+ 14 GND 15 HDMI1_RX116 HDMI1_RX0+ 17 GND 18 HDMI1_RX019 HD MI1_RXC LK+ C N1003 (HDM I2) HDMI2_RX2+ 11 GND 12 HDMI2_RX213 HDMI2_RX1+ 14 GND 15 HDMI2_RX116 HDMI2_RX0+ 17 GND 18 HDMI2_RX019 HD MI2_RXC LK+ C N1001 (HDMI3) HDMI3_RX2+ 11 GND 12 HDMI3_RX213 HDMI3_RX1+ 14 GND 15 HDMI3_RX116 HDMI3_RX0+ 17 GND 18 HDMI3_RX019 HD MI3_RXC LK+ C N1004_4AUD HDMI4_RX2+ GND HDMI4_RX2HDMI4_RX1+ GND HDMI4_RX1HDMI4_RX0+ GND HDMI4_RX0HD MI4_RXC LK+ GND HDMI1_RXC LKHDMI_CEC GND S CL SDA GND 5V HPD

NC NC NC

1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 11 12 1 2 1 2 1 2 1 2

CN802(C OMPONENT) GND 6 COMP1_Y 7 IDENT_C OMP1 8 C OMP1_PB 9 JA701 (S C ART) GND 13 GND 14 GND 15 GND 16 S C_C VB S _IN 17 GND 18 S C _C VBS _OUT 19 GND 20 S C_FB 21 GND 22 S C _R 23 GND 24 CN1302 (S PEAKER) R+ 3 R4 CN1409_WF (Woofer) R+ 3 R4 C N1150_2U(US B 2) US B_VCC 3 US B _D M 4 CN1204 (US B 1) US B_VCC 3 US B _D M 4 CN801 (AV) GND 4 C VBS 5 AV_IDENT 6 7

C OMP1_PR GND GND

GND HDMI2_RXC LKHDMI_CEC GND S CL SDA GND 5V HPD

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9

NC S C _G GND NC ID ENT_S C S C _B GND S C_S L_IN S C _S R_IN GND S C _S L_OUT S C_S R_OUT L+ LL+ LUS B _D P GND US B _D P GND

1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2

GND HDMI3_RXC LKHDMI_CEC GND S CL SDA GND 5V HPD

(HD MI4) 11 GND 12 HDMI4_RXC LK13 HDMI_CEC 14 GND 15 S CL 16 SDA 17 GND 18 5V 19 HPD

OP1301 (S PDIF) S PD IF_OUT 3 B 5V C N1301 (HEADPHONE) GND 4 HP_S L 5 HP_S R 6

GND

1 2 3

S R_IN NC NC S L_IN

1 2 3

GND HP_IDENT NC

1 2 3 4 5

KEY_INPUT1 KEY_INPUT2 LED _S TB GND A3.3V

1 2 3 4

CN1102_LAN(LAN) UC 5100 TX+ 5 S B 2.5V S B 2.5V 6 RXTX7 NC RX+ 8 GND

3. Disassembly

Disassembly and Reassembly


LED TV

3. Disassembly

Disassembly and Reassembly


C5100 / 4000( 32) C5100 / 4000( 32)

3. Disassembly

Disassembly and Reassembly

3. Disassembly

Disassembly and Reassembly

3. Disassembly

Disassembly and Reassembly

4. SW Upgrade

Main Upgrade

Note. Changing to the previous version cant operate according to the S/W version.

24

4. SW Upgrade

Main Upgrade

* Main S/W File name : T-TDT5DEUC

4. SW Upgrade

Main Upgrade

4. SW Upgrade

Sub Upgrade
* Sub Micom File name : T-TDT5DEUS-XXXX.BIN How To Upgrade Sub Micom With DDC Manager
- USB type : MTI-2510 - parallel type : MTI-2059

4. SW Upgrade

Sub Upgrade

4. SW Upgrade

Sub Upgrade

5. Trouble Shooting

1. No Power

5. Trouble Shooting

1. No Power

5. Trouble Shooting

2. No Video (Analog PC)

5. Trouble Shooting

2. No Video (Analog PC)

5. Trouble Shooting

3. No Video (HDMI1,2,3,4 Digital Signal)

5. Trouble Shooting

3. No Video (HDMI1,2,3,4 Digital Signal)

5. Trouble Shooting

4. No Video (Tuner CVBS)

5. Trouble Shooting

4. No Video (Tuner CVBS)

5. Trouble Shooting

5. No Video (Tuner DTV)

5. Trouble Shooting

5. No Video (Tuner DTV)

5. Trouble Shooting

6. No Video (Video CVBS)

5. Trouble Shooting

6. No Video (Video CVBS)

5. Trouble Shooting

7. No Video (Component)

5. Trouble Shooting

7. No Video (Component)

5. Trouble Shooting

8. No Sound

5. Trouble Shooting

8. No Sound

6. Fact or y Mode

Factory data

46

6. Fact or y Mode

Factory data

47

6. Fact or y Mode

Factory data

48

6. Fact or y Mode

Factory data

49

6. Fact or y Mode

Detail Factory Option


Model Name Panel CODE Vendor SMPS CODE 1 2 3 4 5 6 7 8 9 10 Factory Reset Type Local set Model TUNER DDR Light Effect Ch Table Country Front Color 19D6THOC ~ 52L6AFOC/ EU/EU_ltaly//NORDIG/AD_au/CIS UC4000/UC5000/UC5100/UC6000 DRXKSEMCO/DRXKALPS/..... SAMSUNG / Etron On/Off SUWON/SESK/SHE/TTSEC/SDMA/ SERK/SEIN/SAVINA/SIEL/TSE ... S-BLK/S-R-BLK/S-C-Gray/... BN44-00351B 32P6UF0E EU UC5100 DRXKSEMCO SAMSUNG Off SEH ... T-C-BLK BN44-00351B 37P6UF0E EU UC5100 DRXKSEMCO SAMSUNG Off SEH ... T-C-BLK BN44-00353A 40P6UF0E EU UC5100 DRXKSEMCO SAMSUNG Off SEH ... T-C-BLK 46P6UF0E EU UC5100 DRXKSEMCO SAMSUNG Off SEH ... T-C-BLK BN44-00357B BN44-00349B 32P6AH0E EU UC4000 DRXKSEMCO SAMSUNG Off SEH ... T-R-BLK BN07-00849A DYREL BN07-00880A DYREL BN07-00856A SEM BN07-00384A DYREL BN07-00848A DYREL Vendor UE32C5100QWXXC CMO UE37C5100QWXXC AUO UE40C5100QWXXC CMO UE46C5100QWXXC AUO UE32C4000PWXXC CMO

50

7. Adjustment of Screen

White Balance - Calibration

51

8. New Function

PIP (Picture in Picture)


Picture-in-picture
From Wikipedia, the free encyclopedia

1 Tuner PIP

Picture in Picture (PiP) is a feature of some television receivers and similar devices. One program (channel) is displayed on the full TV screen at the same time as one or more other programs are displayed in inset windows. Sound is usually from the main program only. Picture in Picture requires two independent tuners or signal sources to supply the large and the small picture. Two-tuner PiP TVs have a second tuner built in, but a single-tuner PiP TV requires an external signal source, which may be an external tuner, VCR, DVD player, or a cable box with composite video outputs. Picture in Picture is often used to watch one program while waiting for another to start, or advertisements to finish. Some manufacturers implement picture-in-picture in a very non-traditional manner, like the picture above.

PC

TV

52

8. New Function

Eco Sensor (UC5***)


To enhance your power savings; the picture settings will automatically adapt to the light in the room. Min Backlight: When Eco sensor is On, the minimum screen brightness can be adjusted manually. (When Eco sensor is Off, Min Backlight munu is inactive.) Min Backlight is Backlight when the light is minimum. Min Backlight can work lower than Backlight.

Eco Solution

Eco Sensor

Off On

Eco Sensor Min Backlight 0

Off 20

1 layer 2 layer

Eco Sensor Min Backlight 0

On 20

default Eco Sensor Min Backlight

Standard Off 0

Dynamic, Moive and the others Off 0

53

8. New Function

Self Diagnosis
Picture Test (Yes / No): Use to check for picture problems and if the problem continues to occur check the colour pattern. Sound Test (Yes / No): Use the built-in melody sound to check for sound problems. If you hear no sound from the TVs speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu. The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.

Picture Test

Sound Test

54

8. New Function

Self Diagnosis
Signal Information: (digital channels only) HDTV channels reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength. Troubleshooting: If the TV seems to have a problem, refer to this description. If none of these trouble shooting tips apply, contact the Samsung customer service centre.

Signal Information

Troubleshooting

55

8. New Function

Media Play

56

8. New Function

Media Play

57

8. New Function

Media Play

58

8. New Function

Media Play

59

8. New Function

Media Play

60

8. New Function

Media Play

61

8. New Function

Media Play

62

8. New Function

Media Play

63

8. New Function

Media Play

64

8. New Function

Media Play

65

8. New Function

AllShare (LC5000 with LAN)


About AllShare
AllShare connects your TV and compatible Samsung mobile phones / devices through a network. On your TV, you can view call arrivals, SMS messages and schedules set on your mobile phones. In addition, you can play media contents including videos, photos and music saved on your mobile phones or the other devices (such as your PC) by controlling them on the TV via the network. Additionally, you can use your TV for browsing web pages in your mobile phones. For more information, visit www.samsung.com or contact the Samsung call center. Mobile devices may need additional software installation. For details, refer to each devices users guide.

Setting Up AllShare

66

8. New Function

AllShare (LC5000 with LAN)

67

8. New Function

AllShare (LC5000 with LAN)

68

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