Conflict in Close Quarters Case
Conflict in Close Quarters Case
Conflict in Close Quarters Case
First, conflict between two Russian cosmonauts, who generally did not get along and got into a fistfight that left blood splattered on the chamber walls. Second, conflict between Judith Lapierre, one of three international researchers and Russian commander who try to kiss her, regarded as sexual harassment. Third, conflict between international crews and The Russian Institute for Biomedical Problems (IBMP), caused by IBMPs respond toward international crews complain about the unpleasant behavior of the Russian cosmonauts. 2. What are the sources of conflict for these conflict incidents? The two Russian, who generally did not get along, are under alcohol. It makes them not clearly think about what they do or say which probably cause a fight between them. The Russian space agency should not allow them to drink. The Russian commander did a sexual harassment to Judith Lapierre. He grabbed and dragged her out of view of the television monitoring cameras, so there will be no one to see, he kissed her aggressively twice. Even when Lapierre had fought him off, he still tried to kiss her again. IBMPs response due to international crews complain about the Russian cosmonauts behavior are displeased. Instead of giving a solution, IBMP replied that the incidents were part of the experiment and they should solve their personal problem by themselves while it never been inform in the first place of recruitment. 3. What conflict management style(s) did Lapierre, the international team, and Gushin use to resolve these conflicts? What style(s) would have worked best in the situations? Judith Lapierre defense herself by fought The Russian Commander off. It was known by competing when the conflict is seen as a win-lose situation and the will to win dominates. Conflicts are resolved by one person winning and one person losing. In this case, Judith Lapierre was losing when the Russian Commander still tried to kiss her again the next morning. The international team use avoidance to solve their problem. After complaining to IBMP and did not get a satisfied response, one of the international team from Japan quit. The person sacrifices their personal goal and stay away from the issues over which the conflict is taking place and from the people they are in conflict with. He prefers to withdraw (physically and psychologically) from a conflict than to face it. Gushin was accommodating the conflict by giving comment that the kissing just a differential of cultural perception. He tries to describe that the kissing thing is not a big deal. Gushin try to avoid conflict in order to maintain harmony, so the conflict will be stopped. The style that would have worked best in these situations would have been through compromise. They will give up part of their goals and encourage others to do the same in order to obtain a solution to the conflict. This style
encourages a common middle ground by sacrificing parts of their goals and relationships in order to find a solution that all parties will be satisfied with. 4. What conflict management interventions were applied here? Did they work? What alternative strategies would work best in this situation and in the future? The conflict management was competing, avoiding, and accommodating which were not work well. The alternative strategies would be compromise by using the third party. Because the IBMP who should be the third party failed their role so they should find another third party who are in neutral position, not taking side in one of them. The third party will be the inquisitor, not only facilitate the first and second party but also giving a decision or solution for their conflict.