MOENGAGE FOR FINANCIAL SERVICES

Accelerating Digital Customer Engagement for Financial Institutions

MoEngage is purpose-built to enable finance brands to rapidly adapt to evolving customer expectations. Say goodbye to dependencies and overheads associated with redundant legacy technology platforms. Revolutionize your brand’s presence in the digital-first world with our agile, security-first solution built for the Financial Service industry.

Trusted by 1350+ Consumer Brands Worldwide
IndusInd Bank
Star Health Insurance
Tata Capital
Piramal Capital
SBI Securities
Punjab National Bank
Digit
Policybazaar.com
L&T Finance
Hero Fincorp
Standard Charted Bank
Tata AIA 2
Geojit
Bajaj Allianz
South Indian Bank
Karnataka Bank Ltd
IndusInd Bank
Star Health Insurance
Tata Capital
Piramal Capital
SBI Securities
Punjab National Bank
Digit
Policybazaar.com
L&T Finance
Hero Fincorp
Standard Charted Bank
Tata AIA 2
Geojit
Bajaj Allianz
South Indian Bank
Karnataka Bank Ltd
IndusInd Bank
Star Health Insurance
Tata Capital
Piramal Capital
SBI Securities
Punjab National Bank
Digit
Policybazaar.com
L&T Finance
Hero Fincorp
Standard Charted Bank
Tata AIA 2
Geojit
Bajaj Allianz
South Indian Bank
Karnataka Bank Ltd
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Empiricus
Citibank
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Empiricus
Citibank
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Empiricus
Citibank
Payactiv
CoinDesk
Standard Charted Bank
Lendmark Financial Services
Standard Charted Bank
Citibank
Hantec
Zurich
Mashreq
Empiricus
Generalli
Standard Charted Bank
Citibank
Hantec
Standard Charted Bank
Citibank
Hantec
Zurich
Mashreq
Empiricus
Generalli
Standard Charted Bank
Citibank
Hantec
Standard Charted Bank
Citibank
Hantec
Zurich
Mashreq
Empiricus
Generalli
Standard Charted Bank
Citibank
Hantec
Tonik
CIMB Bank
Standard Charted Bank
Citibank
Home Credit
CreditBook
Money Hero
Amar Bank
Atome
Tonik
Tonik
CIMB Bank
Standard Charted Bank
Citibank
Home Credit
CreditBook
Money Hero
Amar Bank
Atome
Tonik
Tonik
CIMB Bank
Standard Charted Bank
Citibank
Home Credit
CreditBook
Money Hero
Amar Bank
Atome
Tonik
Beforepay
Standard Charted Bank
Citibank
Generalli
Zurich
Tata AIA
Hantec
Beforepay
Standard Charted Bank
Citibank
Beforepay
Standard Charted Bank
Citibank
Generalli
Zurich
Tata AIA
Hantec
Beforepay
Standard Charted Bank
Citibank
Beforepay
Standard Charted Bank
Citibank
Generalli
Zurich
Tata AIA
Hantec
Beforepay
Standard Charted Bank
Citibank
Mashreq
Commercial Bank Of Dubai
Rain
CoinMENA
D360 Bank
AXA Gulf
TymeBank
Sympl
NowNow
Al Mulla Exchange
Mashreq
Commercial Bank Of Dubai
Rain
CoinMENA
D360 Bank
AXA Gulf
TymeBank
Sympl
NowNow
Al Mulla Exchange
Mashreq
Commercial Bank Of Dubai
Rain
CoinMENA
D360 Bank
AXA Gulf
TymeBank
Sympl
NowNow
Al Mulla Exchange
Zigpay
Remessa Online
Banco Pichincha
Waynimóvil
Up Brasil
Contact.eg
Citibank
Coca Cola
Zigi App
Zigpay
Zigpay
Remessa Online
Banco Pichincha
Waynimóvil
Up Brasil
Contact.eg
Citibank
Coca Cola
Zigi App
Zigpay
Zigpay
Remessa Online
Banco Pichincha
Waynimóvil
Up Brasil
Contact.eg
Citibank
Coca Cola
Zigi App
Zigpay
Oraan
Abhi
Bazaar Technologies
Mashreq
Rain
CoinMENA
AXA Gulf
Al Mulla Exchange
D360 Bank
Commercial Bank Of Dubai
Oraan
Abhi
Bazaar Technologies
Mashreq
Rain
CoinMENA
AXA Gulf
Al Mulla Exchange
D360 Bank
Commercial Bank Of Dubai
Oraan
Abhi
Bazaar Technologies
Mashreq
Rain
CoinMENA
AXA Gulf
Al Mulla Exchange
D360 Bank
Commercial Bank Of Dubai

Designed to Help You Build Trust and Long-term Value

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Digital Banking

Meet your offline customers across digital touch points with curated digital experiences and drive digital adoption.

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FinTech

Increase your mobile app's active customer base. Simplify onboarding, reduce KYC drop-offs, and increase transaction frequency with contextual nudges, personalized offers, and reminders.

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Insurance

Send timely renewal alerts and new product recommendations – save agent/call center costs and boost upsells and cross-sells.

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Trading & Broking

Improve the stickiness of your digital broking platforms through contextual communication, timely updates, and relevant financial education.

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Make Service Messaging Reliable With MoEngage Inform

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Make Service Messaging Reliable With MoEngage Inform

Use one API to create and send your service messages across different channels. Ensure critical alerts are delivered without failure.

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A Single, Unified Platform

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A Single, Unified Platform

Unify and analyze data, automate personalized campaigns on mobile apps and websites, and send service messages – all using a single platform.

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Seamless, Secure Data Ingestion With Industry-first Features

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Seamless, Secure Data Ingestion With Industry-first Features

Seamlessly activate data from data warehouses & data lakes, with secure data ingestion through SDKs, APIs, and SFTP file encryption.

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Defend Your Data With Secure Data Storage and Access Management

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Defend Your Data With Secure Data Storage and Access Management

Secure customer PII with encryption and masking. Encrypt and secure SDKs on end-users’ devices. Control access with two-factor authentication, IP whitelisting, and identity management. And your data stays in local data centers!

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Create In-the-moment Experiences, Easily

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Create In-the-moment Experiences, Easily

Sherpa, our Predictive AI, and Merlin, our Generative AI lets you optimize cross-channel marketing campaigns by identifying your customers’ preferred channel, best time to engage, and even the message that’s most likely to resonate with them.

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AI Powered Actionable Insights

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AI Powered Actionable Insights

Get proactive insights about your customer’s behavior, preferences, journey, and friction points. And let AI dynamically group your customers based on real-time analysis of their behavior, history, likes, affinities, and other attributes.

Seamlessly Integrate Our Customer Engagement Platform With Your Tech Stack

AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
AB Tasty
Adjust
Amplitude
AppsFlyer
AWS
Facebook
Google
Microsoft
Mixpanel
AB Tasty
Adjust
Amplitude
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery
mParticle
WhatsApp
Google BigQuery
Kaleyra
Adjust
Amazon Redshift
Snowflake
Tealium
Twilio
mParticle
WhatsApp
Google BigQuery
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
We saw a significant impact on our revenue metrics, within the first nine months of onboarding MoEngage. The platform integrated smartly and seamlessly with our system and automated the entire process- with zero manual efforts. With MoEngage, we were able to execute drop-off management for our digital PL product successfully by cueing us into what stages customers were dropping off at and retargeting them effectively. Currently, we are experiencing a 20% increase in revenue, month-on-month, on an average.
customer-story-headshot
Dheeraj Mali
Head- Digital Marketing, Piramal Finance
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Being the country’s largest digital marketplace, technology is at the forefront of all our key decisions at Policybazaar. We are a team of extremely data-driven people and were looking for a marketing automation tool that could not only help us bring advanced customer journeys to life but also offer a robust analytics engine. MoEngage delivered on all those fronts and also provided the capability of tapping into a plethora of insights that we could use to optimize our campaigns efficiently.
customer-story-headshot
Shubham Chaudhary
Senior Product Manager, PolicyBazaar
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Our business objective was apparent - how do we get our target audience to come to us and stay for a long time? To facilitate this, we wanted a one-stop, integrated platform that could take care of everything from customer acquisition to engagement and long-term retention.
customer-story-headshot
Ajay Dusane
Chief Growth Officer at Samco Securities Ltd.
From 10 Days to Less Than 10 Minutes: IndusInd Bank Turbocharges Campaign Velocity with MoEngage
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
customer-story-headshot
Charu Mathur
Head- Business and Strategy, IndusInd Bank
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”
customer-story-headshot
Shivangini Agarwal
Asst. Brand Manager, CoinDCX
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
customer-story-headshot
Hitarth Saini
Head Of Marketing, Freo
Ujjivan Small Finance Bank Drives Digital Adoption Among Unserved Customer Segments Uplifting Conversions From 2% to 18%
Using MoEngage, we sent targeted campaigns to those who weren’t transacting digitally, urging them to pay their dues online. As a result, we saw over 4.5 lakh customers onboarded to digital payments, more than ₹123+ Crores of EMI collected and a jump in conversions from digital channels from just 2% to 18%!
customer-story-headshot
Sriram Srinivasan
Head Of Digital Banking
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Our aim at Tickertape is to build a comprehensive investment ecosystem where individual and retail investors can better manage their finances, provide them access to tools, and encourage knowledge sharing. We're delighted to partner with MoEngage and leverage their insights-led capabilities, particularly in-app communication, to drive meaningful engagement. We’re already seeing great results, viz. improvement of CTRs from 2% to ~11%!
customer-story-headshot
Manish Bansal
VP, Growth and Marketing
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
Read Story
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Read Story
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Read Story
From 10 Days to Less Than 10 Minutes: IndusInd Bank Turbocharges Campaign Velocity with MoEngage
Read Story
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
Read Story
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
Read Story
Ujjivan Small Finance Bank Drives Digital Adoption Among Unserved Customer Segments Uplifting Conversions From 2% to 18%
Read Story
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Read Story
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
We saw a significant impact on our revenue metrics, within the first nine months of onboarding MoEngage. The platform integrated smartly and seamlessly with our system and automated the entire process- with zero manual efforts. With MoEngage, we were able to execute drop-off management for our digital PL product successfully by cueing us into what stages customers were dropping off at and retargeting them effectively. Currently, we are experiencing a 20% increase in revenue, month-on-month, on an average.
customer-story-headshot
Dheeraj Mali
Head- Digital Marketing, Piramal Finance
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Being the country’s largest digital marketplace, technology is at the forefront of all our key decisions at Policybazaar. We are a team of extremely data-driven people and were looking for a marketing automation tool that could not only help us bring advanced customer journeys to life but also offer a robust analytics engine. MoEngage delivered on all those fronts and also provided the capability of tapping into a plethora of insights that we could use to optimize our campaigns efficiently.
customer-story-headshot
Shubham Chaudhary
Senior Product Manager, PolicyBazaar
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Our business objective was apparent - how do we get our target audience to come to us and stay for a long time? To facilitate this, we wanted a one-stop, integrated platform that could take care of everything from customer acquisition to engagement and long-term retention.
customer-story-headshot
Ajay Dusane
Chief Growth Officer at Samco Securities Ltd.
How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x
When we decided to use WhatsApp as a channel to communicate with our customers, we quickly realized how easy it is to engage with them. The ease of integration and the ease of use of the channel helped us create awareness for our products and what customers can get from them.
customer-story-headshot
Aseem Sharma
Head of Growth, Navi
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”
customer-story-headshot
Shivangini Agarwal
Asst. Brand Manager, CoinDCX
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
customer-story-headshot
Hitarth Saini
Head Of Marketing, Freo
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Our aim at Tickertape is to build a comprehensive investment ecosystem where individual and retail investors can better manage their finances, provide them access to tools, and encourage knowledge sharing. We're delighted to partner with MoEngage and leverage their insights-led capabilities, particularly in-app communication, to drive meaningful engagement. We’re already seeing great results, viz. improvement of CTRs from 2% to ~11%!
customer-story-headshot
Manish Bansal
VP, Growth and Marketing
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
Read Story
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Read Story
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Read Story
How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x
Read Story
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
Read Story
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
Read Story
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Read Story
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
We saw a significant impact on our revenue metrics, within the first nine months of onboarding MoEngage. The platform integrated smartly and seamlessly with our system and automated the entire process- with zero manual efforts. With MoEngage, we were able to execute drop-off management for our digital PL product successfully by cueing us into what stages customers were dropping off at and retargeting them effectively. Currently, we are experiencing a 20% increase in revenue, month-on-month, on an average.
customer-story-headshot
Dheeraj Mali
Head- Digital Marketing, Piramal Finance
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Being the country’s largest digital marketplace, technology is at the forefront of all our key decisions at Policybazaar. We are a team of extremely data-driven people and were looking for a marketing automation tool that could not only help us bring advanced customer journeys to life but also offer a robust analytics engine. MoEngage delivered on all those fronts and also provided the capability of tapping into a plethora of insights that we could use to optimize our campaigns efficiently.
customer-story-headshot
Shubham Chaudhary
Senior Product Manager, PolicyBazaar
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Our business objective was apparent - how do we get our target audience to come to us and stay for a long time? To facilitate this, we wanted a one-stop, integrated platform that could take care of everything from customer acquisition to engagement and long-term retention.
customer-story-headshot
Ajay Dusane
Chief Growth Officer at Samco Securities Ltd.
How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x
When we decided to use WhatsApp as a channel to communicate with our customers, we quickly realized how easy it is to engage with them. The ease of integration and the ease of use of the channel helped us create awareness for our products and what customers can get from them.
customer-story-headshot
Aseem Sharma
Head of Growth, Navi
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”
customer-story-headshot
Shivangini Agarwal
Asst. Brand Manager, CoinDCX
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
customer-story-headshot
Hitarth Saini
Head Of Marketing, Freo
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Our aim at Tickertape is to build a comprehensive investment ecosystem where individual and retail investors can better manage their finances, provide them access to tools, and encourage knowledge sharing. We're delighted to partner with MoEngage and leverage their insights-led capabilities, particularly in-app communication, to drive meaningful engagement. We’re already seeing great results, viz. improvement of CTRs from 2% to ~11%!
customer-story-headshot
Manish Bansal
VP, Growth and Marketing
Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue
Read Story
How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage
Read Story
Samco Securities Ltd. Uplifts Revenue by 10% Via Contextual Engagement
Read Story
How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x
Read Story
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
Read Story
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
Read Story
How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%
Read Story
From 10 Days to Less Than 10 Minutes: IndusInd Bank Turbocharges Campaign Velocity with MoEngage
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
customer-story-headshot
Charu Mathur
Head- Business and Strategy, IndusInd Bank
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”
customer-story-headshot
Shivangini Agarwal
Asst. Brand Manager, CoinDCX
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
customer-story-headshot
Hitarth Saini
Head Of Marketing, Freo
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
customer-story-headshot
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average
Using MoEngage, we’ve been able to adopt AI technology to encourage our customers to go digital, adopt healthy saving habits, and make better financial decisions. We’ve also been able to better map the customer journey, providing a seamless experience, easy solutions and be closer to our customers, resulting in a 2x boost in customer engagement.
customer-story-headshot
Abraham Lumban Batu
Senior Vice President of Retail Banking, Amar Bank
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
customer-story-headshot
Vinicius Bazan
Head of Product - Empiricus
Get My Slice Achieved an Industry-Record of 35% in Email Open Rates
We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.
customer-story-headshot
Oliver Southgate
CEO - Get My Slice
From 10 Days to Less Than 10 Minutes: IndusInd Bank Turbocharges Campaign Velocity with MoEngage
Read Story
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
Read Story
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
Read Story
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
Read Story
Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average
Read Story
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
Read Story
Get My Slice Achieved an Industry-Record of 35% in Email Open Rates
Read Story
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
“MoEngage provides an easy way-out to create complex user-segments with so much ease for different campaigns which largely helps in driving high conversion rates and moving other important BAU numbers.”
customer-story-headshot
Shivangini Agarwal
Asst. Brand Manager, CoinDCX
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
One of the biggest challenges was streamlining our communication. MoEngage’s insights-led engagement platform coupled with an efficient email suite enabled us to consolidate customer attributes in one centralized view and send effective email communication to our customers.
customer-story-headshot
Hitarth Saini
Head Of Marketing, Freo
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
customer-story-headshot
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
Landmark Group Observes 56% Uplift in Purchases during the White Wednesday Sale
White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale. The dedicated support we received from the team at MoEngage during this period was non-comparable and was key to the success of exceeding our target.
customer-story-headshot
Claire Adshead
CRM and Retention Manager
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
customer-story-headshot
Vinicius Bazan
Head of Product - Empiricus
Get My Slice Achieved an Industry-Record of 35% in Email Open Rates
We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.
customer-story-headshot
Oliver Southgate
CEO - Get My Slice
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
Read Story
MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement
Read Story
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
Read Story
Landmark Group Observes 56% Uplift in Purchases during the White Wednesday Sale
Read Story
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
Read Story
Get My Slice Achieved an Industry-Record of 35% in Email Open Rates
Read Story
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.
customer-story-headshot
Sridhar Iyer
Executive Vice President & Head, Mashreq Neo
How Rain Increased Email Deliverability by 3X and Cracked Email Inboxing
One notable obstacle revolved around email delivery, a common concern in the cryptocurrency industry due to the tendency of certain email servers to flag messages mentioning crypto-related content as spam. Through the collective efforts of the MoEngage team, Rain was able to significantly mitigate this issue and enhance the deliverability of their emails.
customer-story-headshot
Haris Khan
Vice President of Growth
The ENTERTAINER Chooses MoEngage and Migrates 45+ Apps within 10 Weeks
As we move forward, we aim to continue using MoEngage's capabilities to strengthen our marketing strategy. By leveraging MoEngage's pre-built templates and functionalities, we've been able to streamline our multi-channel engagement campaigns, allowing us to deliver targeted messaging across various channels with greater efficiency. The Customer Engagement Platform's web pop-ups with countdown timers (On-site Messaging) and In-app user surveys have already played a major role in enhancing campaign engagement.
customer-story-headshot
Penny McNamara
Head of Marketing, The ENTERTAINER
Landmark Group Observes 56% Uplift in Purchases during the White Wednesday Sale
White Wednesday was a critical online sale period for us at Landmark Group in order to increase our databases overall and The ability to contact our customer base using behavioral driven, personalized, event-based content in a reactive and agile manner using MoEngage’s Push Amplification was crucial to the success of the sale. The dedicated support we received from the team at MoEngage during this period was non-comparable and was key to the success of exceeding our target.
customer-story-headshot
Claire Adshead
CRM and Retention Manager
Alsaif Gallery Witnesses 15% Increase in Revenue with Flows and Smart Recommendations
In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.
customer-story-headshot
Moalla Alfadil
Director Of E-commerce, Alsaif Gallery
AZADEA Group Grows 300% Weekly New Customers after Adapting an Omnichannel Approach
We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.
customer-story-headshot
Abhishek Tiwari
Manager CRM, AZADEA
Gathern Sees a 240% Uplift in Bookings Using Flows and Smart Recommendations
Before MoEngage, while we were communicating periodically with customers, however, the uniqueness of each communication was missing. With MoEngage, we have been able to use capabilities like JINJA templates to build curated communications leading to better engagement.
customer-story-headshot
Hassan El-Tahana
Vice President of Growth, Gathern
6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Higher Conversions
With MoEngage features we could do A/B testing - for different timing, different content, and different approach like code and no code. Using the engagement platform, we could build an entire funnel from no activity to browse to add to cart/wishlist and to finally purchase.
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Prateek Agarwal
Head of Retention Marketing (CRM), 6thStreet.com
Public Improves its Marketing Automation ROI by 27x Using Customer Journeys and New Channels
MoEngage empowered us to elevate our customer engagement strategies and have a unified view of our online customers. With its advanced segmentation capabilities, we can craft personalized experiences and engage seamlessly across various touchpoints. Also, the invaluable support from MoEngage and Labrys has been instrumental in our success.
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Eleni Meziti
Head of Subscription Services & Omni CX, Public
Mashreq Neo Boosts Debit Card Activation by 16% using Omnichannel Experience
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How Rain Increased Email Deliverability by 3X and Cracked Email Inboxing
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The ENTERTAINER Chooses MoEngage and Migrates 45+ Apps within 10 Weeks
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Landmark Group Observes 56% Uplift in Purchases during the White Wednesday Sale
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Alsaif Gallery Witnesses 15% Increase in Revenue with Flows and Smart Recommendations
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AZADEA Group Grows 300% Weekly New Customers after Adapting an Omnichannel Approach
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Gathern Sees a 240% Uplift in Bookings Using Flows and Smart Recommendations
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6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Higher Conversions
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Public Improves its Marketing Automation ROI by 27x Using Customer Journeys and New Channels
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Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average
Using MoEngage, we’ve been able to adopt AI technology to encourage our customers to go digital, adopt healthy saving habits, and make better financial decisions. We’ve also been able to better map the customer journey, providing a seamless experience, easy solutions and be closer to our customers, resulting in a 2x boost in customer engagement.
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Abraham Lumban Batu
Senior Vice President of Retail Banking, Amar Bank
How Philippines’ Fastest Growing Bank, GoTyme, Unified 3 Mn+ Siloed Customers
From 1 month to 1 hour - By leveraging MoEngage’s capabilities, we’re now able to execute campaigns faster than ever before, significantly boosting operational efficiency and growth!
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Jamil Fabia
Digital Growth Manager, Strategy & Proposition
How Cake DeFi Uses Omnichannel Strategies to Retain Over 98% of Customers
MoEngage has been instrumental in helping Cake DeFi acquire valuable customers and, most importantly, retain 98%+ of the customers through its reliable omnichannel marketing automation and personalized messaging capabilities.
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Wayne Cheng
CRM Lead, Cake DeFi
Edamama Achieves a 213% Uplift in Conversions with MoEngage’s AI-Driven Recommendations
“We trust MoEngage to create a unified shopping experience where we leverage MoEngage’s smart recommendations to automatically curate the right set of product recommendations based on customer actions. This feature helps us towards our mission to simplify decision-making.”
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Sriharsha Vavilala
Director-Revenue & Strategy, Edamama
NOVA Entertainment Boosts Loyalty with Listeners via an Insights-led Approach to Engagement
MoEngage provides a better and more nuanced understanding of our audiences and their preferences than our previous legacy platform. Unlike other platforms, MoEngage is accessible and easy for our team members to use. Also, MoEngage’s roadmap is definitely ahead of the curve and in alignment with the changing technology landscape. This makes it easier for us to focus on audience engagement and improve our retention whilst increasing the time listeners spend with us.
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Tim Armstrong
Director - Digital Product, Technology and Data
Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average
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How Philippines’ Fastest Growing Bank, GoTyme, Unified 3 Mn+ Siloed Customers
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How Cake DeFi Uses Omnichannel Strategies to Retain Over 98% of Customers
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Edamama Achieves a 213% Uplift in Conversions with MoEngage’s AI-Driven Recommendations
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NOVA Entertainment Boosts Loyalty with Listeners via an Insights-led Approach to Engagement
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How Outback Personalized Engagement Campaigns Using MoEngage Insights
MoEngage platform, as a whole, is easy to understand and has all the customer engagement features we need. In addition, the platform has suggested templates/layouts that helped us develop these communications. Also, the team's availability to assist us throughout the integration process has been immensely valuable.
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Daniel Barbosa
IT Director, Outback Steakhouse Brazil
Banco Pichincha Aumenta Un 18% El Uso De La Banca Móvil Con Notificaciones Push Personalizadas
"Con MoEngage, pudimos mejorar el compromiso de los clientes, ayudándoles a descubrir ofertas a través de los canales más oportunos y relevantes. La función "Best Time to Send" de MoEngage también nos ha permitido mantener la relevancia de nuestras comunicaciones. En general, MoEngage ha sido una herramienta valiosa para mejorar la experiencia del cliente y aumentar su compromiso".
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Santiago Hidalgo
Head of Segments & Digital Business
Como os fluxos de MoEngage ajudaram a Waynimóvil a aumentar o número de empréstimos em 2.5x
Coletar insights comportamentais e medir campanhas é crucial para nós, e analisar esses dados comportamentais e de eventos nos permite entender o que está funcionando melhor. Somos uma empresa orientada por dados e é essencial para nós termos uma visão holística 360° de nossos clientes". Graças ao MoEngage Flows, conseguimos automatizar as jornadas dos clientes e fazer mais conversões, eliminando pontos de fricção... Esta rapidez nos dá vantagem.
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Eduardo E. Gómez
Líder de marketing, Waynimóvil
How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
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Vinicius Bazan
Head of Product - Empiricus
How Outback Personalized Engagement Campaigns Using MoEngage Insights
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Banco Pichincha Aumenta Un 18% El Uso De La Banca Móvil Con Notificaciones Push Personalizadas
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Como os fluxos de MoEngage ajudaram a Waynimóvil a aumentar o número de empréstimos em 2.5x
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How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys
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Industry Recognitions

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MoEngage Recognized As a "Strong Performer" in The Forrester Wave™ Report 2024

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MoEngage Named a Leader in IDC MarketScape for B2C Enterprises 2023

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MoEngage Recognized As a Leader in the 2022 Gartner® Magic Quadrant™

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G2 Recognizes MoEngage As a Leader in Eight Categories in Spring 2023 Grid® Report

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MoEngage Recognized As a “Customers’ Choice” Vendor in 2022 'Voice of the Customer'

MoEngage Lets You...

  • Build unified reporting, analyze customer behavior, and act on it instantly
  • Create personalized and engaging customer experiences
  • Predict and prevent customer churn
  • Improve customer engagement and drive LTV
About MoEngage

MoEngage is an insights-led platform trusted by 1,350+ global brands like McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and more. MoEngage’s powerful analytics, personalization, and AI capabilities give a 360-degree view of your customers and help you create journeys across digital channels.

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