Roger Nicholas

Roger Nicholas

Using Customer Experience Management and Behavioral Science to improve Business outcomes.

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Deliver Value Faster: How a Customer-First Approach Drives Growth and Retention

Deliver Value Faster: How a Customer-First…

October 16, 2024

6 likes3 comments

How Much Do You Really Know About How Your Customers Make Decisions?

How Much Do You Really Know About How Your…

September 7, 2024

5 likes2 comments

The Scientific Insights You Might Lack to Optimally Drive Business Results!

The Scientific Insights You Might Lack to…

August 17, 2024

4 likes8 comments

Can Positive Customer Experiences lead to Positive Business Outcomes? Really??

Can Positive Customer Experiences lead to…

July 10, 2024

4 likes1 comment

Does your business know what it needs most to enjoy optimal growth?

Does your business know what it needs most…

June 14, 2024

5 likes6 comments

Why you must invest in Personalization to amplify business growth!

Why you must invest in Personalization to…

May 11, 2024

5 likes3 comments

Is your business truly prepared to meet customers where they are?

Is your business truly prepared to meet…

April 10, 2024

5 likes11 comments

Are you sure you have the ideal Customer Acquisition Mix?

Are you sure you have the ideal Customer…

March 13, 2024

7 likes13 comments

Do you think Customer Experience can actually improve your business?

Do you think Customer Experience can…

February 13, 2024

8 likes5 comments

Can you speak the C-suite Love Language with a Customer Experience Accent?

Can you speak the C-suite Love Language with…

January 12, 2024

3 likes7 comments

Can your team say how/why your customers choose your solution?

Can your team say how/why your customers…

December 19, 2023

3 likes15 comments

Can Customer Experience Mgt. provide Peace of Mind to C-Suite?

Can Customer Experience Mgt. provide Peace…

November 12, 2023

5 likes1 comment

Can C-suite Enjoy Better Peace of Mind with Customer Experience?

Can C-suite Enjoy Better Peace of Mind with…

November 10, 2023

5 likes15 comments

Do you know the ways you are creating Customer Churn?

Do you know the ways you are creating…

October 17, 2023

9 likes11 comments

Regardless of what you do, you deliver a Customer Experience!

Regardless of what you do, you deliver a…

September 15, 2023

5 likes7 comments

Do You Doubt there is a Solution for your Business?

Do You Doubt there is a Solution for your…

August 14, 2023

6 likes20 comments

Did you know why you are losing customers every year?

Did you know why you are losing customers…

July 14, 2023

7 likes21 comments

Do you know the recipe for business growth for 2 decades?

Do you know the recipe for business growth…

June 12, 2023

7 likes20 comments

Now That's CXy: CX Knowledge to navigate Business Profitably

Now That's CXy: CX Knowledge to navigate…

May 16, 2023

9 likes27 comments