Jon Brownbill

Chief Customer Officer

View articles by Jon Brownbill

Generative AI.....when excitement becomes a…

December 7, 2024

9 likes

Psychographic Segmentation & Housing

January 3, 2024

10 likes2 comments

What does the Government's AI (Artificial…

March 31, 2023

14 likes

Why our customers choose automation

February 1, 2023

24 likes

Solution procurement - a fine line:…

January 27, 2023

18 likes1 comment

Open windows - responding to the cost of…

September 14, 2022

14 likes1 comment

Transformation Sounding Boards

August 31, 2021

7 likes1 comment

Repairs backlog: Report now, fix later - a…

September 7, 2020

5 likes

13. Former Tenant arrears: The Cinderella of…

July 23, 2020

3 likes

12. Credit reports and arrears management -…

June 18, 2020

12 likes

COVID-19: An update

March 17, 2020

18 likes

11. Procurement: Larger housing providers…

November 5, 2019

4 likes

10. Smaller Teams & investing in technology

June 23, 2019

7 likes

9. Low level arrears: Developing the right…

April 24, 2019

17 likes3 comments

8. Finance Directors – are you sitting on a…

February 24, 2019

8 likes2 comments

7. Arrears management: The single most…

December 11, 2018

20 likes1 comment

6. Japanese cars and housing. A strange…

July 29, 2018

4 likes

5. ‘We had a great strategy, so why did it…

June 22, 2018

5 likes

4. Take two words.....

April 3, 2018

2 likes

3. Universal Credit: Balancing the blame game

February 20, 2017

14 likes5 comments