How You Present Your Service Matters! This video had me laughing, but it also made me think about customer expectations. In software (and any business), it’s important not to set expectations too high and then deliver something basic. Instead, keep expectations realistic and focus on delivering more than what’s expected. That’s how you truly impress your customers! What do you do to make sure your “carwash” doesn’t disappoint? 😄 Share your thoughts! #CustomerExperience #PresentationMatters #ExpectationVsReality #SoftwareEngineering #business #marketing
How You Present Your Service Matters! This video had me laughing, but it also made me think about customer expectations. In software (and any business), it’s important not to set expectations too high and then deliver something basic. Instead, keep expectations realistic and focus on delivering more than what’s expected. That’s how you truly impress your customers! What do you do to make sure your “carwash” doesn’t disappoint? 😄 Share your thoughts! #CustomerExperience #PresentationMatters #ExpectationVsReality #SoftwareEngineering #business #marketing