The story of an unsung hero. Impossible? It’s just another day’s work for IT.
Your IT needs. Solved.
Tasked with video-enabling every workspace and rolling out services like AI, messaging, meetings, calling, and customer experience tools—before employees try to do it themselves—our hero, Bobbi, needs to find efficient solutions, fast.
That’s where Webex comes in.
“We need to video-enable everything.”
Craig missed the briefing. Otherwise, he’d know the company is rolling out Cisco devices with NVIDIA technology built in—an easy way to enhance every meeting space with AI.
Can Bobbi fix it?
“Our NPS scores are horrible.”
Donna is dealing with agent burnout and upset customers. She desperately needs an AI-powered contact center solution with customer journey mapping, robust management features, and actionable analytics.
Can it have AI?
“AI, everywhere. Even the desks?”
Joe is all about the next big idea... but often really misses the mark. Bobbi has a better idea for how to utilize AI in the office.
What's Bobbi got up her sleeve?
“But can we manage it all?”
The whole team loves what Bobbi’s rolled out. But they’re concerned it may fail on them when they need it most.
How does Bobbi do it?
The job is never done.
Every office has an unsung hero. They’re always there for us no matter how big or crazy our asks.
So today, we celebrate you, IT hero.
Thanks, Bobbi.
Curious about how The Unsung Hero came to life? Here's the inside scoop on how Cisco’s Collaboration team created the story of Bobbi. Thank you Shelley Newkirk and Josh Gillick!
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