Leadership and Innovation in Payroll: Interview with Wagepoint CEO Shrad Rao
Shrad Rao is the CEO of Wagepoint, a payroll software designed for small businesses in Canada. The company, known for its friendly team, aims to make payroll simpler and less intimidating. Wagepoint serves over 25,000 customers and processes payroll for more than 200,000 employees each month. Under Shrad’s leadership, the company has grown to over 100 employees and is committed to diversity and inclusion. Shrad prioritizes a human-first approach and focuses on finding smarter solutions rather than working harder. He dismisses the concept of a "bias for action" and remains focused on customer needs and solving problems, without getting distracted by competition or trends in the marketplace.
0:23 Welcoming Shrad
4:25 Child-like VS Childish
7:45 Simplify, simplify, simplify
11:57 Elevator example
15:25 Wealthsimple
16:36 Background as financial analyst
20:25 Facing competitors
33:30 Equal partnerships
36:45 Navigating change in FinTech
43:08 Proudest accomplishment
46:25 WageFest
Shrad Rao, CEO Wagepoint
CEO @Wagepoint
4moEric Saumure, CPA, CA - Not sure I deserve all of that wonderful intro but I will take the child-like wonder/ joy part 🤗. I really enjoyed our conversation because you are deep and thoughtful yourself. And we had some good laughs offline! 😉. Until we meet again...
He has that effect on all of us!