iFix Portal for B2B repairs

Our New iFix B2B Portal allows customers to book volume repairs for their employees or for their customers. Fully tracking the repairs through our platform from initial booking through testing, repair and device return, iFix provides peace of mind. Apple, Samsung and Lumia repairs are all carried out by trained technicians who have been through the same stringent training programme. Whichever location your repair is sent to it will be treated in the same methodical way.

Trusted Service in a Lab Environment

Our High Street stores are now rolling out providing assured conditions for a professional repair service. Our 20 point check in process allows our customers to be safe in the knowledge that we will only repair your device if it is possible to repair. Your customers are able to be allocated to one of our stores or to our send in service. Either way our stringent SLA's ensure that you know the status of the job every step of the way.

White Label Portal

If you want your customers to feel like you are providing the service as part of your agreement with them, we can provide the portal under your logos and branding. We provide an environment that adds value but we do understand the importance of seamless service provision. We provide a model that meets your needs. Whether you provide access directly to your customers or manage their account online the iFix portal is easy to administrate.

We're here to help

We know what it's like to put the customer at the forefront of your business. All  warranty repairs can be carried out through swap out services through your hardware providers but we're keen to make your lives easier when that screen is cracked or the charging port has been damaged. We guarantee that once a device has been sent to us we will have it back in your customers hands within 48 hours of receipt (Faster options available dependent on courier service......or walk in service).

Contact us at portal@ifix.co.uk to see how we can add value to your business or visit http://ifix.co.uk/trade/ for more information.