How to Optimise IT Delivery Cost Like a $10B SaaS Giant

What makes Freshworks stand out in the SaaS industry?

If you haven't heard about Freshworks yet, it's a SaaS company that's disrupting the customer and employee experience space with its innovative approach. With intuitive and cost-effective technology, Freshworks is enabling more than 50,000 organisations to deliver exceptional service and achieve their goals. In this article, we'll explore what sets Freshworks apart from its competitors in the SaaS industry.

Freshworks success in the SaaS industry can be attributed to several factors. One of the most important factors is the quality of its team, specifically the top 5% of software developers in India who work on its products. These developers are not only talented but also have a deep understanding of the SaaS industry, allowing them to build a product that is both feature-rich and user-friendly.

Another key factor in Freshworks success is its strong sales force. The sales team is customer-focused and has a deep understanding of the needs of businesses, which has enabled Freshworks to penetrate new markets and ultimately go public on NASDAQ.

Furthermore, Freshworks has a culture of innovation and continuous improvement, constantly seeking feedback from customers and making adjustments to its products based on their needs. This customer-centric approach has helped the company stay ahead of the curve in a highly competitive industry.

Freshworks success story serves as a model for other SaaS companies looking to scale up and go global. By investing in a quality team and a strong sales force, companies can gain a competitive edge and expand their reach.

But what about the future of the SaaS industry? As digitalization continues to shape the business landscape, the demand for SaaS products will only continue to grow. However, with increased competition and the need for constant innovation, companies will need to stay ahead of the curve and adapt to changing customer needs.

In this ever-evolving industry, what will be the key to success in the future? Will it be the quality of the team, the strength of the sales force, or something entirely different? Only time will tell, but one thing is certain – the SaaS industry is here to stay, and those who can stay ahead of the curve will reap the rewards by embracing the great talent pool available in India.

By taking cues from successful companies like Freshworks, you can gain valuable insights into what it takes to thrive in the industry. Whether you focus on building a quality team, strengthening your sales force, or pursuing other strategies, the key is to remain agile and adaptable and stay ahead of the competition by taking advantage of the premium offshore Agile team. After all, the only constant in the SaaS industry is change and to adapt to the change Founders and IT leaders need to embrace premium talent in India to scale their business in an agile way like many other unicorns like Freshworks.

So, if you're ready to scale up your team and achieve new heights of success, visit our website today to learn how we can help.