Explore UCaaS, Global Voice, & AI with CallTower | Uncover the Future of Telecom
Industry news // Top 5 things you may have missed: AI and Customer Experience (CX) has been on full display at recent conferences. Here are some recent key announcements made by #CallTower alliance partners:
Microsoft introduced Copilot, an AI-driven smart feature for Teams users. This is currently in public preview for Windows users and will simplify day-to-day work while speeding up performance.
Cisco has a lot of new developments around Webex, including #AI enhancements around digital engagement, new Group Call Management, and a new Cisco Room Kit designed to help facilitate hybrid work.
Coming soon to Zoom is Zoom IQ, powered by a partnership with OpenAI. This technology will summarize chat threads and create meeting agendas. These new generative AI features will also help users compose emails and chat messages. The momentum behind this is growing, and we are looking forward to deepening this partnership.
What do these #UCaaS solutions offer in terms of telephony services, conferencing and collaboration tools, and other systems? Find out here
UCaaS Provider Watch List 2023
CallTower is so excited to be featured in UC Today as one of the providers to watch in #UCaaS for 2023! Check out the full article here.
Why Microsoft, Zoom, and Cisco are Winning
We also got a chance to catch up with UC Today while at Channel Partners in Las Vegas. Rob Scott with UC Today gives the #telecom industry a great briefing on our deep dive panel discussion we held at #CPExpo "Why Microsoft, Zoom, and Cisco are Winning," in this article as well. In it, you'll find out more about how CallTower is helping our partners win with the global platforms.
During the panel discussion, team members from each organization brought great insight on trends, growth, and the future of their solutions. You can watch it here!
CallTower Expands Global Reach with Zoom
CallTower Expands Global Reach with Zoom (BYOC) Peering Availability in EMEA Region. As a current provider of Zoom Phone and #cloud-based services in North America, CallTower enhances #global workplace productivity by expanding Zoom Phone Provider Exchange into Europe, the Middle East, and Africa.
The Last Telecom Port You’ll Ever Need // CallTower Webinar
Telecom porting is a labor and time-consuming hassle that plagues IT departments in organizations worldwide. It’s time to forget about all that – CallTower will manage the last telecom port you’ll ever need. Learn more during our webinar presentation. Register now! Happening [5.17.23]
By keeping information flowing across teams, time zones and projects, UCaaS solutions give team members the flexibility to be connected from anywhere. Check out our Connecting the World eBook.
PODCAST 28 // The ROI of UCaaS
Listen in as host Kade Herbert chats about the ROI of UCaaS solutions. By considering factors such as cost savings, time savings, and customer satisfaction levels, organizations can get a clear picture of the ROI of UCaaS and make informed decisions about their investments.
VP of Marketing awarded 2023 Circle of Excellence Award
CallTower's Seanna Baumgartner was honored with the 2023 Circle of Excellence Award from Channel Futures at Channel Partners Expo.