The "Equa Phi"​ tenant app: How to put it into production
Image author: Tim van der Kuip. Image title: "Developers working hard", Location: launch cafe, Groningen, Netherlands

The "Equa Phi" tenant app: How to put it into production

You are a property manager overseeing residential housings, and you would like to put in place a digital communication system for tenants. You intend to replace your antiquated paper-based processes, or you wish to complement them with a modern alternative. Either way, you are headed in the right direction.

You have heard of the Equa Phi tenant app that is available on App Store and Play Store. You've heard that it offers ultra-competitive prices while providing quality, and you've decided to give a it try. Now what?

Making Equa Phi available to tenants typically involves 4 steps to be performed using the Equa Delta property manager app:

  1. Claim the residential buildings you are overseeing. By claiming a building, you are confirming that you are the legitimate manager of that building for the current time period. Relevant data are the building address, the number of habitation units, the number of washing machines in the building's shared facilities if any, and the chosen timetable template for those facilities. This data can be entered either manually or by uploading a CSV file whose format is defined on our website.
  2. Optionally, define groups of buildings for communicating with the tenants of many buildings at the same time. A building group has a name and description, and contains any number of buildings amongst those that you have already claimed.
  3. Add stays to each claimed building. A stay associates a particular habitation unit with an actual tenant. Relevant data are the unit identifier, the move-in date, and the tenant name. Again, this data can be entered either manually or by uploading a CSV file.
  4. Distribute to the tenants their onboarding QR-codes. For new habitants, the simplest process is for the rental/sales agent to create a stay when signing the contract, show the tenant his/her onboarding code using Equa Delta, and have him/her scan the code using Equa Phi. For existing stays, QR-codes can be saved to files and sent to tenants in paper form for example.

All in all, putting Equa Phi into production will probably take upwards of 5 hours per 1000 habitation units.

"consulting firms can be of help"

If you wish to offload that work, consulting firms can be of help. The consultant would ask to be added to your team on Equa Delta and be assigned the roles "Inventory manager" (for claiming buildings), "Agent" (for adding stays) and "Resident relations manager" (for adding building groups). Once Equa Phi is in production, you would remove the consultant from your team so that he/she is available for helping other property managers. A list of partnering consulting firms will be put on the Equa World website, and you can also find your own.


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