December Newsletter: 2024’s Most Read and Most Discussed

As we wrap up 2024 - yes, we know, it’s December 19th- let’s be honest, we’re all feeling that end-of-year vibe. Our team at FOUNT couldn’t be more excited to share some of our biggest wins and most-user loved content from the year.

We think we’ve earned the right to brag… just a little (okay, maybe a lot)!

FOUNT’s 2024 Highlights in Figures:

• 8.5 million work friction points processed to date

• 2.5 million new friction points added for benchmarking in 2024

• 250,000+ employees’ work activities analyzed this year

• 6.4 million+ hours freed up by eliminating work friction

• $136 million in savings delivered to our enterprise clients

• Welcomed 10+ global companies across healthcare, insurance, and retail

• Achieved a 95% client retention rate

• 101% growth in platform users

• 3x increase in clients improving developer productivity with FOUNT

• 2x growth in clients optimizing enterprise services

• Named “Awardable” in the DoD’s Tradewinds Marketplace

• Selected for the Comcast NBCUniversal LIFT Labs Startup Accelerator – AI Cohort

• Awarded the AFWERX SBIR Phase I Contract

• Featured on Built In Washington D.C.’s Best Places to Work list

This isn’t just about impressive stats. Behind every number is a story of friction removed, workflows improved, and employees empowered to do their best work. For leaders, it’s about having the clarity to understand where challenges lie and focusing efforts where they’ll drive the most meaningful impact.

Most Viewed and Discussed Content

Most Viewed Article

✍️How Multi-Dimensional COOs Can Orchestrate Excellence by Listening Better This article, inspired by Assurant’s leadership, struck a chord with COOs globally. Read It Here.

Most Clicked on Article from Newsletters

📄Start Tracking User Acceptance to Enhance the ROI of Your Digital Transformation.

by Daniel Ericksen Learn why acceptance, not just adoption, drives transformation success. Read it Here.

Most Read Guest Post

📄Beyond Best Practices: Designing for Seamless Integration in Digital Transformations by Isabella Kosch, a seasoned customer experience executive and former Head of GBS Service Management at Swarovski.

Most Discussed Post

💬It’s Time to Talk About “Addition Sickness”: Doing Less with More Our take on prioritization in the workplace. Read it Here.

Most Viewed Podcast

🎙Work for Humans Podcast – by Dart Lindsley

Check out Dart’s interview with our CEO and Co-founder, Christophe Martel, for insights into the future of work.

Most Commented Content

🤝Key Insights from the Digital Transformation & AI in Business Conference

Tom Folley round-up of takeaways, memes, and thoughtful insights kept everyone talking. Read it Here.

Most Downloaded Whitepaper

📊 FOUNT Research: Bridging the Gap Between Employee and Leadership Perceptions of Work Friction

The research reveals a massive gap between how business leaders and employees perceive work friction. Download it Here.

Most Liked by FOUNT Employees

🎭 Stephanie Denino series of posts: "A (progressive) EX leader and an (inquisitive) CX leader walk into a bar..." View posts Here and Here.

Looking Ahead to 2025

As we reflect on these accomplishments, our focus shifts to what’s ahead. In 2025, we’ll continue supporting enterprises in addressing work friction and delivering the insights leaders need to create meaningful change.

Wishing you a joyful holiday season and a new year filled with opportunities to make work better for everyone!

Warm regards,

The FOUNT Team 🎉