About
Knovvu Analytics offer a better way to leverage customer conversations. The tool transcribes all voice and text interactions and analyzes using advanced emotion detection technology. Through data mining these conversations, brands can discover actionable insights for improving customer and agent experiences.
This product is intended for
- Customer Service Specialist
- Customer Service Manager
- Call Center Supervisor
- Contact Center Manager
- Call Center Director
- Contact Center Director
- Call Center Coordinator
- Head of Contact Center
- Head of Call Center
- Contact Center Operations Manager
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