About
The growth of eCommerce often results in underutilized stores in expensive locations. At the same time, it is necessary to meet the high expectations of online shoppers, which is almost impossible through the sole use of central warehouses.
Our Distributed Order Management System (DOMS) supports you in the implementation of ship-from-store by linking your online business with your stores. When distributing incoming orders to the stores (routing), it takes into account your individually defined parameters, such as the shortest route to the customer, and thus always finds the best location to process an order.
This enables you to keep your eCommerce fulfillment flexible, make better use of store capacities, and improve the customer experience by offering quick deliveries and a wider range of products. As soon as an order has been routed, the in-store fulfillment process starts.
Order routing is directly followed by the in-store fulfillment process.