About
We train our Service AIdvisor on all your service knowledge so everyone in your service team can be an expert. Get answers to any service questions instantly. Service AIdvisor keeps up with all the latest updates so you can focus on keeping your products running for your customers.
Service AIdvisor is built for specialized knowledge of complex, configurable products using cutting-edge composite AI algorithms and Generative AI to provide accurate and trusted answers. Service AIdvisor continuously learns based on feedback, expert answers, and up-to-date service knowledge and data.
Avoid lengthy calls and customer frustration. Service AIdvisor delivers recommendations based on a deep contextual understanding of each problem, leveraging asset history, user interactions, and case information. Improve your Average Handling Time (AHT) by over 30% and product uptime.
This product is intended for
- Field Services Engineer
- Field Service Technician
- Contact Center Agent
- Contact Center Manager
- Customer Service Representative
- Customer Service Manager
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