Bitrix24 CRM

Customer Relationship Management (CRM) Software by Bitrix24

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About

Bitrix24 has a CRM system with an integrated Contact Center, Website Builder and an e-commerce section that can help you manage the customer journey and facilities at all stages of the deal process. These modules act like a cross-integrated complex system supporting the company from all sides.

Create a website, connect live chat and web forms, establish communications via phone, email and instant messengers - now all incoming messages will automatically become new leads or attach to the existing deals. Use sales funnels to process them. Bitrix24 features automation tools for all stages of deal processing. There are also instruments to help you with marketing campaigns, sales generation, product catalog and e-commerce.

To process the results of your CRM activities, Bitrix24 offers features for analytics. The system can count and track results, show the ROI for every communication channel. The system also illustrates the results of every employee and generates overall reports.