🤖 MYTH OR REALITY? 🤖 Did you know that 73% of travelers prefer using #digitalselfservices like mobile check-in, mobile keys, and kiosks? With over 80% of hotels facing labor shortages, automating repetitive administrative tasks empowers your staff to focus on what truly matters: creating memorable guest experiences. So, let's bust the myth once and for all: Technology isn’t here to replace personal service—it’s here to elevate it. Want to dive into more myths? Read the full article below: 🔗 https://lnkd.in/dhP_D7kX
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“95% occupancy with only 20-35% in operating expenses? No way. 😲” Yep. That’s exactly what we’re doing. When we first started, I couldn’t wrap my head around the concept of mixing short-term stays with long-term tenants. But after testing it out, we realized it was the perfect balance. ⚖️ By keeping short-term units separate from long-term ones, we created a community where each type of guest gets exactly what they need. The short-term folks? 👥 They get ease of access, self-check-ins, and the flexibility they want. 🏠 The long-term tenants? 🏡 They get the peace and quiet they deserve without the chaos of people coming and going all day. 🚪 And with AI doing the heavy lifting, chatbots handling leads, and automated payments, we slashed hospitality expenses that usually balloon to 70%. 💰 Now, it’s down to 20-35%. It’s more profitable. 💵 More sustainable. 🌱 And, frankly, it just works. ✅ -Andrew #MotelToApartmentConversions #HotelToApartmentConversions #AdaptiveReuse #HybridManagement #MotelstoApartments #Flexpartment
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When you try to streamline operations, just assume obstacles will arise. So… - Use cloud-based systems. - Automate processes. - Leverage advanced analytics. Do these 3 things and you’ll improve guest satisfaction exponentially better. Book a demo at https://lnkd.in/gvPWTYQD #HospitalityTech #GuestSatisfaction #HospitalityInnovation #hospitalitytechnology #hotelier #technology #hospitalityindustry #propertymanagement #hotelmanagement #pointofsale #revenuemanagement
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Elevating Customer Experience in the Travel and Hospitality #Industry: Your Role in Crafting Connection in a Data-Driven World Imagine stepping into a new frontier where the lines between data and experience blur, creating a landscape where each guest encounter #transforms from a routine transaction into something remarkably personal. In this world, digital #innovation doesn’t just support the experience—it defines it. Read Full Article : https://lnkd.in/gwk7Kc7t
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Summer is almost here! Now is the time for hospitality leaders to optimize their tech stack. Modern UC solutions can streamline workflows and improve customer satisfaction. For example, AI-powered tools like chatbots can handle routine tasks, allowing your staff to focus on creating exceptional guest experiences. #HospitalityTech #UnifiedCommunications #AIinHospitality #TechOptimization Mitel
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🌿 Going Paperless: A Game-Changer for Hospitality 🌿 In the digital era, the transition to paperless operations is not just a trend; it's a critical move for hotels, motels, and short-term rentals. Here's why: 1. **Sustainability**: Embracing paperless operations signals a commitment to environmental stewardship, reducing waste and conserving resources. It's an action that resonates with eco-conscious guests and sets a standard for the industry. 2. **Efficiency**: Digital systems streamline operations, from online bookings to e-invoices, enhancing productivity and reducing errors. This shift allows staff to focus on providing exceptional guest experiences rather than managing paperwork. 3. **Cost Savings**: Going paperless cuts down on printing, storage, and paper costs, contributing to significant savings over time. These resources can be redirected towards improving guest services or adopting new technologies. 4. **Guest Experience**: A paperless journey offers guests convenience and speed, from check-in to check-out. It caters to the modern traveler's expectation for seamless, digital-first interactions. 5. **Data Security**: Digital platforms often come with advanced security measures, ensuring guest data is protected more effectively than paper-based systems. Transitioning to a paperless operation is not just a strategic move for efficiency and sustainability; it's a statement about your brand's values and your commitment to the future of hospitality. Let's embrace the digital revolution and lead the way towards a more sustainable, efficient, and guest-centric industry. #Hospitality #Sustainability #DigitalTransformation #GuestExperience #Innovation
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Why do savvy travelers rave about their experiences? It's the invisible, seamless support. We specialize in turning every interaction into an opportunity for memorable moments, ensuring smooth sailing for your customers. Discover how we've boosted engagement and efficiency for top brands, transforming customer care into a journey of its own. #TravelIndustry #CX #CustomerSupport
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Customer Experience (CX) quality is pivotal for the airline industry ✈️, particularly in today's post-pandemic and digitally-driven era, where companies grapple with a myriad of challenges. These include the heightened expectations of travellers seeking exceptional experiences, the integration of technological advancements for contactless services, managing salary pressures, addressing staff shortages, and reducing carbon footprints. The mentioned complexities highlight the imperative need for sustained investments in enhancing CX to thrive amidst fierce competition and adversity. How to overcome the hurdles? Below are key suggested steps for effective airlines' CX empowerment: ➡️ Put travellers first by offering personalised experiences and tailored recommendations. ➡️ Provide round-the-clock support from empathetic and multilingual staff. ➡️ Deliver real-time assistance and updates through digital channels. ➡️ Respect cultural differences and values to serve all customers equally. ➡️ Listen to feedback and continually improve based on passengers' suggestions. ➡️ Ensure strict safety measures and comply with data privacy regulations. ➡️ Be prepared to handle crises efficiently and consistently. ➡️ Plan and optimise customer journeys to make consumers feel enjoyable and safe from start to finish. 💡 Gain more insightful details by reading Conectys' guide on Travel and Hospitality Customer Experience: https://hubs.lu/Q02tr4TP0 #AirlineCX #TravelExperience #HospitalityCX #DigitalEra #TravelTech #CustomerExperience #PostPandemic #CXEmpowerment #Airlines #CXStrategy #ConectysGuide #Outsourcing
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🌿 Going Paperless: A Game-Changer for Hospitality 🌿 In the digital era, the transition to paperless operations is not just a trend; it's a critical move for hotels, motels, and short-term rentals. Here's why: 1. **Sustainability**: Embracing paperless operations signals a commitment to environmental stewardship, reducing waste and conserving resources. It's an action that resonates with eco-conscious guests and sets a standard for the industry. 2. **Efficiency**: Digital systems streamline operations, from online bookings to e-invoices, enhancing productivity and reducing errors. This shift allows staff to focus on providing exceptional guest experiences rather than managing paperwork. 3. **Cost Savings**: Going paperless cuts down on printing, storage, and paper costs, contributing to significant savings over time. These resources can be redirected towards improving guest services or adopting new technologies. 4. **Guest Experience**: A paperless journey offers guests convenience and speed, from check-in to check-out. It caters to the modern traveler's expectation for seamless, digital-first interactions. 5. **Data Security**: Digital platforms often come with advanced security measures, ensuring guest data is protected more effectively than paper-based systems. Transitioning to a paperless operation is not just a strategic move for efficiency and sustainability; it's a statement about your brand's values and your commitment to the future of hospitality. Let's embrace the digital revolution and lead the way towards a more sustainable, efficient, and guest-centric industry. #Hospitality #Sustainability #DigitalTransformation #GuestExperience #Innovation
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Manual data handling is holding your hotel back: 1. Wasted labour hours: ↳Manual processes are not just time-consuming but also a significant drain on valuable resources. GMs relying on outdated methods risk inefficiency and operational bottlenecks. Solution: Shift to centralised data platforms like G-App to streamline operations, saving time and reducing errors. 2. Limited insights: ↳Fragmented, manually-handled data restricts comprehensive decision-making, leaving GMs unable to fully capitalise on growth opportunities. Solution: G-App integrates data across all departments, providing a unified view that enhances strategic decision-making. 3. Scalability issues: ↳As your business and data needs grow, manual handling becomes increasingly unsustainable, leading to missed opportunities and higher operational costs. Solution: Automate and scale effortlessly with G-App advanced tools, ensuring your hotel can adapt and thrive. The hidden costs of manual data processes are substantial. By transitioning to G-App, not only do you cut costs, but you also empower your hotel to make smarter decisions, increase efficiency, and drive profitability. #HotelManagement #DataDriven #HospitalityIndustry #HotelOperations #HotelTechnology #HotelProfitability #BusinessIntelligence #HotelStrategy #HospitalityTrends #HotelTech #HospitalityTech #HotelAnalytics #DataAnalytics #GApp #GOMESHotelIntel
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