Great article Neeraj Sripuram, PMP, ITIL ! If I can append, Organizational Change Management should be prioritized alongside tech advancements such as generative AI. 🏛️The 4 Pillars 🏛️ 1. Build a strong data foundation 2. Leverage large language model operations (LLMOps) 3. Manage for potential shadow AI 4. Choose the right use cases Some examples on how Organizational Change Management (OCM) can support are: 1. Establishing a robust data foundation by fostering a culture that values data integrity, accessibility, and security by facilitating workshops to promote data literacy across different departments. Ensuring that employees understand how to collect, process, and analyze data effectively. 2. Facilitate change management initiatives (such as cross-functional training sessions and communication strategies), to ensure that teams understand the capabilities and implications of LLMOps. For instance, OCM can organize forums where data scientists and business leaders discuss how LLMOps can enhance customer service or optimize marketing campaigns. 3. Proactively address the risks associated with shadow AI by promoting transparency, accountability, and governance. OCM ensures that employees understand the implications of deploying AI solutions without proper oversight fostering a culture of openness and compliance. OCM mitigates the risks of unauthorized AI deployments and ensures that AI initiatives align with the organization's strategic objectives. 4. OCM guides organizations in selecting the most suitable use cases for AI implementation by aligning technology initiatives with business goals and priorities. OCM can facilitate workshops where business leaders and data experts collaborate to prioritize use cases based on factors such as feasibility, impact, and alignment with organizational strategy. OCM is a keystone for driving successful Generative AI implementations, fostering innovation, enhancing efficiency, promoting agility, and upholding ethical standards and focuses on the human side of change.
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How can we generate real value for customers, employees and shareholders with #genAI? This article explains how generative AI can be put to work and also present four pillars to begin unleashing its full power. Learn more here: https://lnkd.in/eEHjEgTj #data #responsibleAI #LLMOps https://lnkd.in/gCTrJ4sY