W. Kent Barnds’ Post

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Executive Vice President for Strategy & Innovation + Vice President of Enrollment & Communication || 32 years of Experience || Strategist || Leader || Innovator & Reinventor ||Talent Multiplier

#NACAC observation #3: When something has an unfavorable impact on students, you should be expect NACAC members to get angry. And, the #FAFSAFiasco lit a fuse. If there was a single subject that people were speaking about in the hallways, I was the FAFSA debacle and its impact of students, especially traditionally excluded populations. People are mad and their tolerance is at a minimum. They are mad because this mess hurt students we cooperatively seek to serve and everything about last year disproportionately impacted those who could least afford it. It’s also noteworthy that people’s anger about the situation only intensified when the ED Department invited execs from the College Board into the mix to fix the mess. There’s a clear sense that partnering with the College Board was probably the worst possible move to build trust with NACAC members. While we all wish the Syndicate (ED Department + College Board officials) well because their success will be good for students, trust is at an all-time low and the Syndicate’s mess was the talk of the conference.

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