𝐓𝐡𝐢𝐫𝐝 𝐓𝐢𝐦𝐞, 𝐒𝐭𝐢𝐥𝐥 𝐭𝐡𝐞 𝐂𝐡𝐚𝐫𝐦: 𝐃𝐞𝐜𝐨𝐝𝐢𝐧𝐠 𝐒𝐭𝐚𝐫𝐥𝐢𝐧𝐠'𝐬 𝐏𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐥𝐞 𝐄𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧 📈 Starling Bank's FY24 results are a resounding success story, highlighting the continued maturation of a prominent UK challenger bank. Not only did it achieve a significant pre-tax profit of £301.1M (up 57.4% from FY23), but it also witnessed impressive growth across several key metrics - including a 56% surge in total income and a customer base reaching 4.2 million. 🔍 Let's dissect the strategy behind these numbers: 1️⃣ The Power of Strategic Niche Banking ▪️ Its focus on niche markets, particularly SMEs, has proven remarkably successful. By catering to specific business needs, Starling tailors its products and services for maximum impact, leading to higher customer satisfaction and retention. By streamlining processes for a well-defined customer segment, Starling achieves significant cost savings, further bolstering profitability. 2️⃣ Technological Innovation as a Force Multiplier ▪️ Starling's investment in cutting-edge solutions like AI and cloud computing translates to streamlined account-opening processes fueled by automation, significantly improving customer acquisition and reducing operational costs. Real-time data analysis allows for personalised offerings, dynamic interest rates, and improved risk management, all of which contribute to a stronger financial position. 3️⃣ The Global SaaS Springboard ▪️ Its Engine by Starling platform, a SaaS solution for other banks, is a strategic move. Engine provides a consistent, scalable revenue stream that complements its core banking business, reducing reliance on a single market. Success with Engine positions Starling as a technology leader, attracting potential partners and investors worldwide. ________________ Our premium report, 𝐒𝐭𝐚𝐫𝐥𝐢𝐧𝐠'𝐬 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐫 𝐁𝐚𝐧𝐤 𝐏𝐥𝐚𝐲𝐛𝐨𝐨𝐤, dives into the strategic brilliance behind their success to help you uncover the bigger picture: 🔸Discover how Starling attracts and retains a loyal customer base. 🔸Learn about its unique approach to financial products and services, designed to cater to a tech-savvy generation. 🔸Understand how Starling leverages technology to streamline operations and deliver a frictionless customer experience. Understand Starling's playbook and gain valuable insights that take your fintech strategy to the next level! 👉: https://lnkd.in/dFKQDqCN #fintech #digitalfinance #digitalbanking #profitability #SaaS #Starling
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FinTech Futures announces Ascent as Finalist for their “Customer Journey & Experience” Award. Yesterday, Ascent Platform, the leader in digital experience solutions for financial institutions, was selected as a finalist for the Banking Tech Awards by FinTech Futures. Ascent is just one of three finalists for “Customer Journey & Experience” under the “Best Digital Solution Provider – Banking Tech” category. “It’s an incredible honor to be recognized by FinTech Futures not just as a new start-up, but as a leader in digital experiences and transformation,” said Ascent co-founder and CEO Arjun Sahgal. “We are committed to making banking simpler and faster for both the customer and banker, and being shortlisted validates our team’s groundbreaking work to provide a beautiful and consistent experience for every digital touchpoint across the financial institution.” _____ Read the press release by clicking the link in our comments. #Award #CustomerExperience #MemberExperience #DigitalTransformation
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𝐅𝐫𝐨𝐦 𝐈𝐧𝐜𝐮𝐦𝐛𝐞𝐧𝐭𝐬 𝐭𝐨 𝐃𝐢𝐠𝐢𝐭𝐚𝐥-𝐅𝐢𝐫𝐬𝐭: 𝐇𝐨𝐰 𝐁𝐚𝐧𝐤𝐬 𝐀𝐫𝐞 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐁𝐚𝐚𝐒 𝐋𝐚𝐧𝐝𝐬𝐜𝐚𝐩𝐞 🌐 As financial services increasingly integrate with non-financial platforms, Banking-as-a-Service (BaaS) is rapidly reshaping the future of finance. With incumbents and digital-first players adopting distinct strategies to stay ahead, the landscape is rife with opportunity. In our latest Global BaaS Report, created in collaboration with Brankas, WhiteSight examines the evolving strategies of Incumbent and Digital-First Banks as they embrace BaaS and Embedded Finance (EmFi) to stay ahead in this fast-paced landscape. Here’s a sneak peek at what’s driving this transformation: 🏦 Incumbent Banks: Building in-house, acquiring fintech firms, and forming strategic partnerships to integrate BaaS. Examples like SEB and Goldman Sachs highlight the growing trend of in-house innovation, while UniCredit’s acquisition of Vodeno underscores the strategic play of acquisitions. 📲 Digital-First Banks: Monetizing their tech stacks. Starling Bank’s Engine and WeBank’s CBOS are trailblazing examples, showcasing how digital banks are turning tech into a revenue stream. 🤝 BaaS Partnerships: Financial services embedded in non-financial platforms are driving growth. Partnerships like Synchrony with PayPal and Stride Bank Center with Uber are pioneering personalized financial tools integrated into daily experiences. _______________ 🚀 Whether it’s Solaris SE and Tomorrow pushing sustainable banking or J.P. Morgan’s white-label solutions for Macy's, BaaS is redefining how traditional financial institutions evolve. 📄 Want a closer look at how these trends are unfolding globally? Head over to our blog page for a sneak peek into the insights we uncovered and get the full report to explore the latest trends, real-world case studies, and future-ready strategies shaping the BaaS landscape. Read the full blog here 👉: https://lnkd.in/gxP8GmB6 via WhiteSight Access the full report 👉: https://lnkd.in/gMaFtUbF via Brankas #fintech #BaaS #embeddedfinance #bankingasaservice #digitalbanks
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Earlier this summer, we were thrilled to announce our selection for the TSB Bank Innovation Lab, joining a select group of innovative fintechs. 🙌 The past few months have been filled with insightful conversations and collaborative meetings to understand TSB’s challenges and key priorities, exploring how we can meaningfully enhance their processes. We’ve been genuinely impressed by the dedication and work that goes into truly making a difference for their customers. ✨ We’re now excited to share that we’ve been selected to move into Phase 2! ✨ Together with TSB stakeholders, we’re looking to pilot our AI-powered Document Processing solution to address key pain points and elevate the customer experience by: ➡️ Removing unnecessary manual review queues ➡️ Instantly verifying if documents meet application criteria ➡️ Providing immediate feedback to customers As the financial landscape evolves, digitisation and automation are essential. Sikoia's platform leverages Open Banking and processes bank statements and payroll data to provide automated, sophisticated analyses—enabling quicker, more accurate assessments, superior client service, and streamlined operations. We’re energised to explore integrating our product into TSB’s offerings, ultimately helping them deliver a smoother, faster experience for their customers. 💫 #FinTech #Innovation #TSBLabs TSB Bank
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Do banks want to become #fintechs? UK banks are intensifying their efforts to compete with fintech startups by entering new fintech spaces. They are adopting diverse strategies like software licensing, embedded finance, and strategic acquisitions. For instance, Starling Bank’s #SaaS unit, Engine, is gaining traction, while HSBC and NatWest are launching new products and partnerships. Whether or not #banks are trying to play in the fintech space or not, what clear is the shift highlights the growing importance of #technology in banking, with traditional banks seeking to #diversify and future-proof their revenue streams. The opportunities in SaaS and BaaS remain significant but are the banks up to the task or should they just use their capital and make investments in Fintechs to play the game and stay away from behaving like players they don’t fully understand and appreciate? Read the full article from City AM ⬇️ #digitaltransformation #softwareasaservice #baas #embeddedfinance #beyondbanking #neobanking #digitalbanking
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The Fintech Show #145 is LIVE 🚨 Today we're joined by James Holian from NatWest Group, Edgardo Torres-Caballero from Tuum and Niall Devlin from Bank of Ireland who discuss advanced technologies and data analytics that are needed to meet the DIVERSE needs of SMEs and how banks can get tooled up to leverage them 🏦 🤝 Edgardo Torres-Caballero highlights that embracing digital platforms is VITAL for launching services rapidly and meeting customer requirements. He start that by integrating APIs, banks can improve onboarding processes AND risk validation, while fintech partnerships can enhance the overall customer experience. 📈 Niall Devlin, the Head of Business Banking at Bank of Ireland, takes us back to the most important stakeholders in this relationship and reflects on the resilience of businesses in the face of challenges like Brexit, COVID-19, noting that the current high interest rate environment presents an OPPRORTUNITY for banks to help businesses MAXIMISE their liquidity. 🏪 Both James Holian and Niall Devlin from Bank of Ireland discuss the diversity of small businesses and the NECESSITY for banks to offer both digital AND human support; saying that NatWest aims to be the NUMBER ONE bank for small businesses in the UK by combining the best tech, whether developed in-house or sourced externally, to create exceptional customer propositions. Watch the full conversation on the link below! 👇 https://lnkd.in/efjXDidZ #tuum #bankofireland #businessbanking #liquidity #SMEs #fintech #smallbusinesses #bankingexperience #natwest
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Greetings, LinkedIn community! In the digital epoch, the transformation of small businesses from traditional to digital-first approaches is not just an option; it's imperative for survival and growth. The heart of this transformation is #FinTech, a realm that I am deeply passionate about. But how does a small business, accustomed to conventional operations, pivot successfully to this new digital reality? Visualize a typical small business - maybe it's your favorite local coffee shop or a family-owned boutique. Traditionally, their operations are more tactile and personal: cash transactions, manual record-keeping, and face-to-face customer interactions form the core of their business model. The jump to digital may seem like leaping across a chasm rather than stepping over a puddle. The transition begins with understanding and willingness. The first, and perhaps the most crucial step, is building a digital mindset within the team. It’s about seeing technology not as a disruptor but as an enabler. Then comes the strategic implementation of digital payment systems, online banking, and cloud-based accounting – each selected for its simplicity, efficiency, and scalability. The aim? To enhance operational efficiency without losing the essence of the personal touch that customers cherish. Yet, this journey is paved with its fair share of learning curves. There’s the challenge of choosing the right technologies from a sea of options, the task of training the team, and the ongoing need to adapt to new digital finance regulations. Imagine integrating smart inventory management systems or adopting blockchain for secure transactions; each step requires patience, investment, and a culture of continuous learning. Over time, as the business becomes more accustomed to these digital tools, the horizon expands. Advanced FinTech solutions such as AI-driven data analytics for customer behaviour, automated tax compliance tools, and tailored financial advice platforms become not just aspirational but achievable targets. Remember, the digital-first transition is a marathon, not a sprint. It's about evolving with technology, learning from every stumble, and celebrating every win. As we embrace FinTech, we unlock doors to unimagined efficiency, security, and opportunity, ensuring our businesses are not just surviving but thriving in the digital age. Let's embark on this journey together, fostering a culture of innovation and resilience. Here's to making the digital leap with confidence and clarity! #DigitalTransformation #SmallBusinessGrowth #FinTechInnovation #FutureOfFinance Pratibha Advani HARBIR SINGH GULATI SUNITA MAHESHWARI Protik Basu Sanchit Babbar Aparna Bihany Eklavya Gupta
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We scaled our clients by 1000x. But we didn’t get there overnight. 16 years ago, we were just like everyone else in the payment processing game. We offered a one-size-fits-all payment solution. It worked for a while. But then clients stopped coming in. We realized that selling the same service as everyone else wasn’t cutting it. We hit a wall. The big question: How do we stand out and make an impact? Our answer: the high-risk space. This was where businesses were struggling. Banks wouldn’t touch high-risk businesses. Payment solutions were out of reach. And a business that can’t collect payments is dead in the water. We saw an opportunity. JJS Global would be the bridge for high-risk clients and banks. We made a promise: “Give us a few days, and we’ll get you a solution.” We hit the streets, knocking on bank doors, asking for what others wouldn't. We faced rejection. We hit roadblocks. But we didn’t stop. And finally, we found solutions where no one else could. By understanding our clients' unique challenges, by not fearing change, and by diversifying our services, we turned stagnation into exponential growth. Today, we offer payment solutions on a multifaceted platform—tailored, flexible, and built to serve a variety of industries. Here’s the takeaway: Embrace change. Diversify. Solve problems. Put your clients first, and growth will follow your business. #BusinessGrowth #HighRiskSolutions #ClientSuccess #PaymentProcessing #PaymentSolutions
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The MoneyLIVE Trends Report is here! Look no further for top insights and the trends shaping the future of banking. #banking #payments #innovation
We are delighted to announce the launch of the MoneyLIVE Trends Report, in partnership with FICO, which you can access NOW! Access the report here >> https://lnkd.in/eqGYpFpJ This report takes the insights from our speakers at MoneyLIVE Summit – a speaker list which included CEOs from Lloyds Banking Group, Revolut, Standard Chartered, Cynergy Bank and more – and combines those insights with the key exclusive takeaways from our C-suite Advisory Board: ⭐️ Paul Horlock, Chief Payments Officer, Santander ⭐️ Ravneet Shah, Chief Technology Officer, Allica Bank ⭐️ Des Moore CDir, Chief Executive Officer, Cumberland Building Society ⭐️ Helene Panzarino, Associate Director, Centre for Digital Banking and Finance, LIBF ⭐️ Chris Hunter, Director of Talent Acquisition and Employer Branding, N26 ⭐️ Fanny Solano Agramonte, Director of Digital & Retail Regulation, Transparency and Implementation, CaixaBank ⭐️ Kristjan Kaar, Chief Product Officer, OakNorth ⭐️ Conrad Ford, Chief Product Officer, Allica Bank Packed full of take-home information, and covering the whole of the banking value chain, this report details 10 key trends which are occupying the minds of the most senior leaders and shaping the future of the industry. Access the report here >> https://lnkd.in/eqGYpFpJ #MLSummit24 #banking #payments #valuechain #financialservices #report #trendsreport #disinflation #ai #aiimplementation #openpayments #digitaleuro #apis #api #cloud #cloudcomposablearchitecture #fraud #greentransition #financialwellbeing
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CreditLogic secures €3.5 million to boost EU and UK expansion #CreditLogic, the Dublin-based #Fintech company specializing in lending-as-a-service, has successfully raised €3.5 million to drive its expansion across Europe. Founded in 2018 by former banking executives Eddie Dillon and CTO Gavin Bennett, CreditLogic has made significant strides in the banking sector by reducing costs associated with customer acquisition, onboarding, and mortgage issuance. This new funding round saw contributions from Riverside Acceleration Capital (RAC), part of The Riverside Company, along with several individual tech investors. With the fresh capital, CreditLogic plans to enhance its operational capabilities and broaden its European reach. The company is set to expand its workforce in Ireland, adding 15 new full-time positions in AI, data science, engineering, and sales over the next 12 to 18 months. CEO Eddie Dillon emphasized the company’s mission to accelerate digital transformation in banking, providing consumers with efficient and user-friendly digital experiences while restoring banks' competitive edge. He expressed excitement about the support from RAC and existing investors, who bring a strong track record in technology investment. By expanding its services across Europe, CreditLogic aims to facilitate faster, more efficient lending processes for banks, ultimately benefiting consumers through improved digital banking experiences. This move also highlights the growing trend of digital transformation in the financial sector, with FinTech companies like CreditLogic leading the charge in innovating traditional banking practices. The article on FinTech Global in the first comment. Want to stay up to date with the market? Here my newsletter: - Linkedin: https://lnkd.in/d4h8zqKA - Substack: https://lnkd.in/dzfGJzmW
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As I read Jonathan Ehrenfeld Solé foreword on the Future of Payments 2025 report by Finextra over the weekend, I couldn’t stop reflecting on how he described the global payment as a puzzle—each piece representing different systems, regulations, and innovations. But unlike most puzzles, where all the pieces are laid out from the start, in payments, new pieces are constantly being added. With so many moving parts and new pieces constantly being added, the challenge of connecting everything is undeniable—but could that exactly be where the opportunity lies? Jonathan highlights that "Looking at four major trends influencing global payments today, it’s clear that this puzzle isn’t getting any easier. But equally, putting the pieces together will be crucial for financial institutions, businesses, and consumers alike to thrive." These four trends—digital transformation, increasing regulatory demands, the rise of cross-border and instant payments, and the shift toward open finance—are reshaping the payments landscape faster than ever before. Each trend brings its own unique challenges and opportunities, requiring collaboration, innovation, and forward-thinking strategies. To put this into perspective, as Thierry Chilosi Chief Strategy Officer at Swift mentioned in one of Bain & Company’s Deciphered podcast, "Global payments are a complex system; any change you carry out on this infrastructure is like trying to maintain an airplane’s engine while it’s flying." This analogy perfectly illustrates the delicate balance required to ensure the payment infrastructure remains secure, resilient, and robust amid constant change. For financial institutions, it is no longer just about solving today’s problems. It’s about anticipating tomorrow’s challenges and positioning themselves to adapt and thrive. How do we interconnect all the moving parts globally? How do we ensure that businesses and consumers can operate seamlessly across borders, currencies, and technologies? While the payments puzzle may seem daunting, those who master it will unlock new avenues for growth, efficiency, and customer satisfaction. The real question is: Do we have what it takes to piece it together? Source: The future of payment 2025 report by Finextra Nick Reid | Sam Boboev | Reem Kanaan | Marijke Koninckx | Adeyanju Micheal, ACA, FMVA® | Leticia Rocha | Marcel van Oost | Phoebe Zhou #payment #innovation #crossborder #banking #finance
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