VShift’s Post

Businesses that are reported to have highly engaged teams show 17% higher productivity, 20% higher sales and 21% higher profitability. What does this look like in 2024 and beyond? The Smartz Solutions’ C-suite offers insights into what should be prioritised when it comes to employee experience strategies. Read about what you need to know here ⤵ https://lnkd.in/emKr_A4w

We all want an engaged workforce that can deliver great experiences to customers. Employees come to work wanting to deliver and do a great job but there are often obstacles to doing this. Employee activation supports understanding these obstacles and finding solutions for them. This process not only creates better experiences but drives engagement within the workforce as employees start to feel listened to and part of the solution. Great article to explain more about what employee activation is and how to implement it at your organisation. From the process and potential of employee activation to the evolution of employee listening, Kathi Enderes and Julia Bersin explain everything you need to know. Check out their blog to learn more.

Why do so many businesses fail to invest significant time, talent and treasure to creating an employee experience that truly engages their workforce? I am not talking about “culture” things like free snacks or ping pong tables. I am talking about well designed onboarding experiences, professional growth and development, consistent high quality communication, qualified and skilled leadership, etc. The Customer Experience (CX) is directly tied to the Employee Experience yet companies consistently focus resources on CX while scrimping on Employee Experience. Multiple studies show increased productivity from employees who feel appreciated in deeper, more meaningful ways. Seems like a simple solution to improve productive results! #leadership #employeeexperience

The Power of #EmployeeEngagement in Enhancing #CustomerExperience Ever wondered why some companies are just magically awesome at customer service? Hint: It’s not just their fancy tech or flashy marketing. As a Learning & Development Specialist in a CX-focused #SaaS company, I can tell you—it's all about Employee Engagement. So, what exactly is employee engagement? Consider employee engagement to be the strong emotional bond that that employees feel toward their work and their company. It’s not just about showing up to work—it's about being genuinely invested in the company’s success and feeling a sense of responsibility in one’s role. Engaged employees are the ones who go the extra mile, bringing passion and dedication to everything they do. Why does it matter? - Increased Productivity: Engaged employees don’t just put in more effort—they find smarter, more innovative ways to tackle challenges. It’s like having a team of problem-solvers who not only get things done but also excel at finding creative solutions. - Better Customer Experience: When employees are invested, they don’t just meet expectations—they exceed them. Customers notice and appreciate the extra mile. - Lower Turnover: Engaged employees are like loyal fans; they stick around and help build a positive, thriving company culture. - Positive Culture: High engagement creates a workplace that’s not just productive but fun and supportive—think of it as the ultimate team bonding experience. Investing in employee engagement is about more than just keeping your team satisfied; it’s about creating a ripple effect that leads to satisfied customers and #businessgrowth. Stay tuned for more tips and tricks on how to make your workplace a hub of excellence and passion!! #EmployeeSatisfaction #TeamSuccess #WorkplaceCulture #Leadership #CX #LearningAndDevelopment #LD #traCXio

Can data drive better employee experiences? Absolutely! Companies leveraging data to understand employee needs are seeing a 30% boost in engagement and a 10% rise in retention. From enhancing work-life balance to creating personalized growth paths, data-driven decisions are transforming workplaces into hubs of collaboration, productivity, and satisfaction. Curious about how data can unlock your team’s potential? Read our latest blog to explore actionable insights that pave the way for happier, more engaged employees. Let’s use data not just to work smarter, but to work happier. Read our latest blog here! #Novulis #DigitalTransformation #EmployeeExperience #Data #InfinitePossibilities

Understand your employees' values, concerns, and create intentional, custom employee experiences that speak directly to them and the work they do. Read this Forbes article to understand the importance of understanding the landscape of employee personal values and mindsets, and how weaving together daily employee touchpoints throughout the employee journey across 5 key areas can improve employee engagement and wellbeing. #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams

Understand your employees' values, concerns, and create intentional, custom employee experiences that speak directly to them and the work they do. Read this Forbes article to understand the importance of understanding the landscape of employee personal values and mindsets, and how weaving together daily employee touchpoints throughout the employee journey across 5 key areas can improve employee engagement and wellbeing. #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams

In today’s environment, employee experience (EX) matters more than ever. Yasmeen I. Burns provides The Clearing’s take on EX and how you can use it to help your organization thrive. #EX #employeeexperience #cx #customerexperience #peoplefirst

🌟 Employee Recognition Trends for 2025 🌟 How are companies keeping teams motivated in the ever-evolving workplace? From AI-driven personalization to embedding recognition in daily workflows, the future of appreciation is all about meeting employees where they are and fostering stronger connections. Discover the trends shaping recognition in 2025 and learn how to create a culture that resonates: https://lnkd.in/gZbdqAT3

🌟 Employee Recognition Trends for 2025 🌟 How are companies keeping teams motivated in the ever-evolving workplace? From AI-driven personalization to embedding recognition in daily workflows, the future of appreciation is all about meeting employees where they are and fostering stronger connections. Discover the trends shaping recognition in 2025 and learn how to create a culture that resonates: https://lnkd.in/guESfNJu