For those of you that knew Doug Hardman, you'll likely resonate with the words of one of Doug's partners, Keith Oliver, who wrote the following of Doug's passing.
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As many of you are aware, Doug Hardman passed away in Riverside CA on August 27th. He was 66 years old. Doug joined Booz Allen originally in 1985, rejoined in 1992, was elected partner in 1994 and retired in 2018. Because of the multiple transitions in the firm from Booz Allen and Hamilton through Booz & Co. to Strategy &, several of us felt that Doug's considerable institutional contributions deserved some formal recognition. Doug Hardman was a classic, old style functional partner of Booz Allen and Hamilton. He grew people and clients.
People loved to work for and with Doug. His functional depth was universally recognised as was his ability to pass it on to others. But the learning experience of working with Doug was not limited to functional expertise. His command of the consulting craft skills enabled him to train others in job management, communication, presentation and client handling, preparing them for their own progression in the firm. Furthermore, this process with Doug was relatively painless, due in no small part to Doug's patience and generosity in both time and judgement. The number of individuals who have acknowledged their debt to him in their progress towards the partnership is testament to his influence and success in growing people, a critical success factor in the consulting business.
Doug's relationships with clients were measured not in weeks or months but in years. So what did Doug bring that so endeared him to clients? Practicality, certainly, but perhaps even more important was his quiet self-effacing style. If anyone epitomised the belief that decibels are not a good measure of influence, it was Doug Hardman. When this is combined with the patience and generosity observed in his interfaces with staff, the composite package is clearly very conducive to the kinds of long term relationships that he built and that are critical in building a successful and enduring consulting business.
- Keith Oliver
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HR Tech Strategy | Product Innovation | Director of Product Management @Hibob
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