Vijay Jaswal ☑’s Post

AI serves as a cornerstone for enterprise servitisation, catalysing the transition from traditional product-centric models to service-oriented ones. Through the utilisation of AI-powered analytics and automation, businesses gain access to invaluable insights derived from expansive datasets. These insights facilitate predictive maintenance, optimise resource allocation, and enable the customisation of services to meet the unique needs of individual customers. This not only enhances operational efficiency but also elevates the overall customer experience, fostering sustained loyalty and satisfaction. Very well described by Vijay Jaswal ☑in the attached article. At InfoConsulting, in collaboration with #IFS, we specialise in implementing cutting-edge AI and automation solutions tailored to the specific requirements of each enterprise. By leveraging our expertise and deploying innovative technologies, businesses can fully harness the potential of servitisation, positioning themselves at the forefront of industry evolution. #AI #CustomerExperience #Automation

#AI and Automation: The New Catalysts for Enterprise Servitisation Change is constant in today's rapidly evolving business world. As enterprises strive to gain a competitive advantage, AI and automation are emerging as key drivers of transformation, fundamentally altering how organisations deliver exceptional value to their customers. A recent study by IFS reports an accelerating trend of servitisation across various sectors, greatly influenced by AI. According to the study, 43% of senior leaders regard the shift to a servitised business model as a high priority. Further, 28% plan to leverage AI to kick-start their own transition, with the intention to boost operational efficiency. AI and automation profoundly impact revenue growth and enhance profitability. They shape the way organisations engage with their customers, fostering a deeper, more personalised relationship. Recognising these benefits, an impressive 52% of responders expressed their need to implement AI, with an additional 40% advice to do so. Automation is not trailing far behind, cited as a necessary implementation by 51% of the participants. AI shines especially brightly in the customer service arena. Advanced anomaly detection capabilities powered by AI can discern patterns in extensive data sets, gaining deep insights into customer preferences and behaviour. This goldmine of information facilitates organisations to fine-tune their services, leading to a superior customer experience. For instance, in industries like oil and gas and heavy manufacturing, AI-supported enterprise simulation is being increasingly adopted. This approach allows businesses to assess their strategy, adapt to changing

In this article, Vijay Jaswal ☑ at IFS highlights the imperative for integrating AI and automation in today's business landscape. As companies pursue competitive advantage in an ever-evolving market, the proven impact of AI and automation on revenue growth and profitability enhancement is undeniable. These technologies are reshaping how organisations deliver value and stay ahead in the game. Access full article below: #AI #Automation #Technology #RevenueGrowth #BusinessLandscape #Profitability #DigitalTwinTechnology

I am thrilled to share an insightful piece from Intelligent CIO Middle East that sheds light on the promising integration of AI and Automation in the business landscape. In the pursuit of competitive advantage, organizations are pushing AI and automation to the forefront, integral factors responsible for dramatic revenue growth and profitability enhancement. As per a recent study, 43% of senior leaders are putting the shift to a servitised model at the top of their priority list, with AI and automation being the critical drivers. The research emphasizes that 52% of organizations deem it necessary to adopt AI, and 51% perceive automation as a crucial aspect. These technologies are revolutionizing service delivery. From anomaly detection to generative AI, companies can enhance customer-centric services, predicting and preempting equipment failures and fine-tuning the workflows. The tech boosts operational efficiency, reduces downtime and maintenance costs, and enables organizations to provide targeted recommendations and proactive support. A prime example of a sector that could dramatically benefit from this is manufacturing. Leveraging AI and automation can enable the industry to streamline processes, improve service delivery, and optimize operational costs while maintaining premium service quality. Hence, imbibing AI and automation is no longer a trend; it's the future. These are not just tools but catalysts for innovation and sustainable growth. Their adoption spells a competitive edge that can push organizations to the forefront, shaping the future of service delivery and customer engagement. Let's embrace these technologies and lead in this transformative era of business! #

We have all seen the emergence of GenAI based technologies, starting with the LLMs coming mainstream in 2023. This year we are seeing viable and capable agent-based technologies coming available from the technology players. We believe that this will enable enterprise workflow and process digitalization and automation at scale with up to 60-70% automation rates. It also enables rethinking of processes like customer services with us for the first time having technology that can truly match the way we interact as individuals. Implementation will require rethinking the way we run our processes and operate in general to get the potential beyond early pilots - as data and systems still are fragmented and interaction patterns within companies and towards our customers will change.

And the winner is … 🚀 Proud to share that IBM's #watsonx.governance has been recognized by Ventana Research Analytics Expertise , now part of ISG (Information Services Group), as a winner in the #CustomerExperiencecategory for the 2024 Digital Innovation Awards! 🎉 #watsonx.governance can bring much more value to you. It delivers comprehensive value by automating risk assessment, continuous monitoring, regulatory compliance, and seamless integration with both IBM and third-party AI tools. 🔍 Compliance Capabilities: Effortlessly manage regulatory changes, including the upcoming EU AI Act, by automating policy enforcement and mapping regulatory requirements to internal risk data. Our AI factsheets provide a transparent, up-to-date view of model lifecycle metadata, streamlining audits and compliance requests. ⚖️ Risk Management: Set and monitor risk tolerances with proactive alerts, detecting issues like accuracy, performance, and bias in real-time. Our automated governance tools cover the entire spectrum of operational risk, policy compliance, and financial management, ensuring a robust risk management framework. 🔗 Lifecycle Governance: Streamline model monitoring, management, and documentation across the AI lifecycle, enhancing scalability and accountability. Our model inventory tools facilitate organization and tracking of AI development, while dynamic dashboards foster better collaboration and communication among stakeholders. Read more about the award and our ongoing innovations here:  https://lnkd.in/etRuC45c   Is your #AI solution compliant?    #ai #Governance #RiskManagement #genai #aigovernance

As technology becomes an integral part of business operations, IT needs to move at the pace of market changes and act as the enabler of business innovations. Being able to build a flexible application portfolio and speed up the application development process proves to be critical success factors for achieving speed and agility. In this regard, the composable enterprise model, low-code, and generative AI (gen AI) provide a winning trio for championing such a target.  Read more: https://lnkd.in/eRfD_zhW

According to Gartner, more than 80% of enterprises will have used GenAI APIs or deployed GenAI-enabled applications by 2026. In an interesting article for Adgully, our Co-founder and CEO, Sameet Gupte, dives into the unique potential of GenAI for agility and scalability in enterprises. He emphasizes the importance of building trust, addressing skill gaps, and managing transitions to fully benefit from GenAI's power. Sameet also explores the crucial roles of ethical considerations, transparency, and ensuring AI systems' fairness and reliability in gaining stakeholder acceptance. Explore how GenAI can facilitate agility, optimize processes, and deliver creative solutions to help firms stay ahead of their peers. Discover all the details—read the full article here: https://lnkd.in/gMdGPmDC

See why a digital process transformation should be on your radar. Improve your service and support activities across the enterprise with automation and AI. Read the full blog here: https://lnkd.in/eGgfxXF7 #DigitalProcessTransformation #ServiceManagement #ITSM #BusinessProcessAutomation #AI  

As IT evolves with GenAI, it's transforming from a traditional role into a key driver of innovation and business growth. - 🚀 GenAI is empowering IT to focus more on strategic decision-making and less on repetitive tasks, boosting overall efficiency. - 🤖 IT roles are shifting, with specialist positions like MLOps and DataOps expected to grow by 20% through 2027. - 🛠️ Automation and AIOps are helping IT teams manage increased workloads, enabling faster innovation and better business outcomes. - 💼 CIOs are increasingly seeking partnerships to help scale AI solutions and capture new efficiencies. - 🌐 Dell Technologies is supporting this transformation with AI-ready, easy-to-use solutions that drive business success. #AI #DigitalTransformation #GenAI - 📈 IDC projects the GenAI market to reach $151 billion by 2027, with a 71% CAGR, underscoring its massive potential. - 🎯 IT’s focus is shifting toward investments that deliver real ROI and business outcomes, beyond just technical specs. - 💡 As AI takes center stage, IT is not just a hero but the vanguard of innovation in modern enterprises. https://lnkd.in/gPpCgbJP