The attack of this scale on CDK is an attack on the auto industry in US and Canada. However, at the same it's heartening to see how the competitors in the DMS space have responded to support dealer fraternities in this time of deep crisis. Other DMS product leaders like R&R, DealerTrack and Tekion(the emerging cloud native product backed by many OEMs) are offering support to the dealers without any fees or contracts. Reynolds & Reynolds is increasing production at its printing facility to supply dealers with the paper materials they need to conduct business, such as repair orders, forms for purchases and retail installment contracts. Walsh CEO of R&R wrote. "We are providing our Desking solution to these customers at no charge so they can work deals effectively. No contract, no fees, just access to the software." As per Jay Vijayan CEO of Tekion, "Tekion is providing free access to their Tax, Title, and License solution, Tekion Digital Processing (TDP), to all affected dealers. This standalone tool will allow them team to accurately calculate tax, title and license for vehicle, heavy truck, trailer, RV, watercraft and powersports sales transactions in all U.S. States and the District of Columbia" DealerTrack by Cox has also jumped in the support wagon in this time of crisis "While actively supporting our customers to continue to run their business," Cox said, "we established a secure microsite that our customers are actively using now to access support and guidance, work-arounds and actions they can take while CDK systems are not available. Having personally worked at this junction for many years I can understand the impact and very happy to see the industry coming together to face it. It can happen to any product and any industry mainly in the era we are living in, hence, its utmost important to learn a strong lesson and have dialogues to avoid this in future. This will also spark a debate on the future course for the dealers if it's the right strategy to put all eggs in one basket rather having different integrated solutions to reduce single point of failure problems. #DMS #autoindustry #cybersecurity #safety
Varun Sankrityayan’s Post
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🚗💻 Cyberattack Impact Alert 💻🚗 A sign of things to come for public auto groups and those that depend on them... Sonic Automotive faces a sales slump post-cyberattack on CDK Global, its software provider. With second-quarter earnings at stake, the road to recovery seems uncertain. As CDK's systems slowly revive, the industry holds its breath for a full restoration. Stay tuned as the automotive world navigates these turbulent digital waters together. https://lnkd.in/gatCxQg8 #Cybersecurity #AutomotiveIndustry #StayInformed 🛠️
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CDK Global continues to grapple with the aftermath of a major cyberattack, impacting thousands of U.S. car dealerships reliant on its software services. While restoration efforts progress, some businesses may experience downtime until July 4. The outage, affecting sales and customer relations systems, has disrupted operations during a crucial sales period, potentially impacting June sales by over 7%. Despite challenges, CDK aims to fully restore services soon, offering extended customer support hours starting this week. Learn more here: https://rb.gy/pnb5a0 #CDKGlobal #Cybersecurity #CarDealerships #BusinessDisruption #CustomerService #SalesImpact
CDK Global's car dealer software still not fully restored nearly 2 weeks after cyberattack
cbsnews.com
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Mubarak Alsubaie from Marakeb Auto Repair shares the biggest advantages of Cyber Automotive Solutions Software. Watch this reel to learn more! With our automotive management software, your customers enjoy full transparency at every step of the repair process. Automated reminders, live vehicle status updates, and access to service history keep them informed without needing to follow up. Our digital solution also provides live data on sales, leads, inventory, and other key metrics, all on a single page. These insights help you make data-driven decisions to drive growth and profitability. Enhance your customer experience and boost your profits like Marakeb Auto Repair. Book a consultation today to see how our software can transform your business! #CyberAutomotiveSolutions #AutoTech #Garage #BodyshopManagement #Client
What are the biggest advantages of the Cyber Automotive Solutions software?
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Ironically, the more that technology improves, the worse it becomes for some others, as car dealerships around the US had reverted to using pen and paper because hackers could break into their system. Most recently, auto retailers across Northern America have faced weeks of outages on CDK global, which is a software provider with 15,000 car dealerships in North America. Cybersecurity breaches have a domino effect. Many dealerships became susceptible to the damage only after one cyber attack was performed on a third-party vendor. This is how incalculable dealerships had trouble selling cars, and how CDK is set to lose nearly one billion dollars. With the world changing, you need to change with it. Take a minute out of your day to get Document GPS for yourself and your business, and this doesn’t need to happen to you, thanks to its advanced cryptography technology for content and documents. Sources: https://lnkd.in/gzBH2SBY https://lnkd.in/gr2RSrpN Microsoft AppSource: https://lnkd.in/dnR5habT App Store: https://lnkd.in/gtwKsMus Chrome Store: https://lnkd.in/ePS-3T6j Google Play Store: https://lnkd.in/ekimncqS Microsoft Azure: https://lnkd.in/e3BbVW6C #dlp #bec #informationleak #cybersecurity #documentmanagement #tokenization #web3 #CategoryKing #GroundBreaking #InnovateRelentlessly #TransformativeInnovation #ShapingTheFuture #ZeroToOne #VisionaryThinking #TangibleResults #PioneeringTech #CreatingNewPathways #CybersecurityLeaders #GlobalInnovation #DreamsToReality #UnprecedentedWealth #LivingTestament #LoftyIdeas #TangibleSolutions #ShapingTheWorld
Dealers Are Set to Lose Nearly $1 Billion Over CDK Cyberattack
motor1.com
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The first step to solve any problem is to know and acknowledge the problem very clearly. Having worked at the cusp of auto OEM and dealers for a decade, I've witnessed below major issues at dealerships causing resistance in the relationship: ▶ Single Sign on - Managing credentials across multiple systems owned by OEM entities, third-party suppliers, and dealers can be a nightmare. ▶ Data Ownership/Trust - Debates over customer & data ownership in the value chain, along with OEMs attempting D2C, contribute to challenges. ▶ System Integration - Lack of governance and standard integration patterns lead to data sharing challenges among system owners. ▶ Cybersecurity - Recent events like those with CDK Global in the US highlight the need for cybersecurity discussions in the dealers community. Do you have more issues to address in solving the OEM-Dealer landscape? #dealerships #consulting #problemsolving #automotive #industry
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🚗 Revving Up for the Auto-ISAC USA Summit in Detroit Next Week! With the evolution of ISO 21434 and ISO 26262 standards, automakers are navigating increasingly complex requirements to ensure software security and functional safety. At Finite State, we’re here to support them on this journey. Read our Blog and join us at the Auto-ISAC USA Summit as we demonstrate how Finite State is enabling the automotive industry in secure, standards-compliant software development. https://hubs.ly/Q02TgXzF0 #AutoISAC2024 #FiniteState #Cybersecurity
How Does Finite State Support Automakers in Meeting ISO Standards?
finitestate.io
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🚨 Cybersecurity and Physical Security Go Hand in Hand 🚨 Recently, a dealership we work closely with was hit by the cyberattack on CDK Global, impacting more than 15,000 dealerships nationwide going on 2 weeks. You can read more about the incident here: https://lnkd.in/g2EpFASb This incident serves as a crucial reminder that security in the modern world is multifaceted. While digital threats are on the rise, we can't forget about the importance of robust physical security measures. With thousands of dealerships likely dealing with physical security issues every day, it's more important than ever to ensure comprehensive protection. At LVT (LiveView Technologies), we are dedicated to helping dealerships protect their assets and operations through comprehensive physical security solutions. Here’s how we’re making a difference: 🔒 24/7 Alert Response: Our systems ensure that your premises are watched over round the clock. 🚨 Active Deterrents: Motion-triggered deterrents that prevent incidents before they escalate. 📹 Advanced Video Recording: High-quality, around-the-clock recording with quick retrieval of footage. 🚀 Mobility: Our units can be easily relocated to where they are needed most. 🔧 Proactive Maintenance: Automated diagnostics and quick response to any issues. While we can't stop cyber attacks, we can ensure your physical assets and premises are secure. Let's work together to create a comprehensive security strategy that covers all bases. Stay safe out there! 💪 #CyberSecurity #PhysicalSecurity #DealershipSafety #SecuritySolutions #StayProtected
CDK Global's car dealer software still not fully restored nearly 2 weeks after cyberattack
cbsnews.com
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In challenging times it’s essential to stay positive and focused on what truly matters: providing excellent customer experiences. While thousands of dealerships across the nation are currently without their usual digital tools due to ongoing cyber incidents, we are reminded of the power of perseverance and adaptability. Even without our advanced technology, we continue to serve our customers with dedication and hard work. Here’s how we’re making it happen: Back to Basics: Relying on fundamental principles and manual processes to keep operations running smoothly. Unwavering Support: Ensuring our customers receive the same high level of service and support they expect, even when they don’t see the behind-the-scenes efforts. Teamwork: Collaborating closely with our colleagues to overcome obstacles and find solutions together. Customer Focus: Prioritizing the customer experience by going the extra mile, ensuring their needs are met seamlessly despite the challenges. We’re committed to delivering great service, showing that even in the face of adversity, we can maintain excellence. Let’s continue to support each other, stay positive, and focus on providing the best for our customers. Together, we can navigate through these tough times and come out stronger. Mercedes-Benz of Hunt Valley
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Disaster recovery planning isn’t just internal IT. A lot of times when people are think about #DisasterRecovery they think about how quickly they can get their internal systems back up and working. That’s part of it, but #gooddr plans for outages of key vendor systems too and how you will operate when there is no internet. Paper charts, invoices, printed processes in a binder, someone to own it, etc. Having a plan and a rough process for your key delivery systems matters, particularly for transaction based systems. #cybersecurity is when not #if. Plan today. #Planbetter The #CDK and #UnitedHealthcare events illuminate what happens when the systems you depend on are attacked. Proper Sky - Managed IT Services helps you #planbetter. #msp #mssp
In case you missed it, #CDK Global, a major software provider to the North American automotive industry experienced back-to-back cybersecurity attacks 2 weeks ago. The attacks occurred on June 18th and 19th and involved the use of #ransomware that disrupted over 15,000 dealerships, leading to significant operational delays and financial losses for some of the largest auto retailers in the country. Today, many dealerships still don't have access to their systems and data. Read the latest updates here:https://hubs.ly/Q02F486L0 The key takeaway: Software supply chain attacks have been gaining traction in recent years. Every sector has specialized needs that only a handful of vendors have products to address, creating a concentrated security risk if these vendors face a cyberattack. Another recent attack on Change Healthcare started simply because one key server didn't have multifactor authentication #MFA turned on. The best defense for customers of these highly concentrated tech vendors is to know which tools they're running in their systems. Do you know who has access to your data and how they're protecting it? If you don't know your third parties, then you have an unknown risk. #KnowledgeisPower #InTheNews #Cybersecurity #Ransomware #StaySafe #DataProtection #TechTips #CDKGlobal #ChangeHealthcare
CDK Global's car dealer software still not fully restored nearly 2 weeks after cyberattack
cbsnews.com
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Cyberattack disrupts CDK dealer operations. Dealers are using backup plans to keep businesses running while CDK works on restoring systems. Learn more about this cyberattack is impacting dealers.
CDK dealers share experience dealing with ongoing cyber event
truckpartsandservice.com
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