UnMBA’s Post

This is one of the most common questions by founders. Here's the reality: If you're not laser-focused on understanding your customers, you're building on guesses. And guesses don't scale. Here's how prioritizing customer discovery transforms your business. #unMBA 1️⃣ Identify real problems and pain points to solve. Don't just assume you know what customers need. Ask them. Listen. Then go back and confirm. The goal isn't to validate your idea—it's to validate their pain. 2️⃣ Continually test your solutions. Engage with those same customers to see if your solution hits the mark. Keep refining until you reach a critical milestone: customers start advocating for your product or service on their own. Referrals = proof of value. 3️⃣ Don't scale until it's validated. Scaling a guess is a fast way to burn time, money, and credibility. Double down on discovery, get to the truth, and build a solution you know your customers want before you go big. Customer discovery isn't glamorous, but it's the foundation of everything. Skip it, and you'll be stuck solving imaginary problems. Nail it, and you'll create something your customers not only need but want to tell others about. 🔑 Key takeaway: Jumping ahead is tempting, but the biggest ROI comes from digging into discovery. Solve real problems, test your solutions relentlessly, and build a foundation that scales. #startups #entrepreneurship #CustomerDiscovery

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