Thinking Out Loud: The Value of Honest Communication in Business Last week, I had a conversation with a digital marketing company. To be honest, half an hour into the call, I found myself struggling to stay engaged. Despite trying to interrupt and communicate my thoughts, it was difficult. Within the first five minutes, I had already decided it wasn't a good fit for us, but I stayed on the call for 30 minutes, ending with, "Okay, I'll get back to you." This experience got me thinking: Why do we often hesitate to be upfront? As business owners, we frequently deal with clients and partners, pitching ideas or receiving pitches. When there's no synergy, the common response is, "I'll get back to you," followed by avoiding calls and emails. I feel bad when others do it to me, yet I find myself doing the same. Wouldn't it be more constructive to share honest feedback? Saying, "Your product isn't a fit for us," or "The pricing is too high," might seem harsh, but it can be incredibly valuable for the other party. They get to learn and improve, and we save time and energy. However, expressing such feedback without sounding rude or defensive is challenging. How can we communicate effectively and constructively? If someone had told me frankly why my venture wasn't a fit, it would have been immensely helpful. I'm curious, how do you handle non-synergy clients? What strategies do you use to provide honest feedback without causing offense? Let's start a conversation about fostering open and constructive communication in business. Please share your experiences and tips in the comments. How do you give and receive constructive feedback? Let's learn from each other and improve our communication strategies! #BusinessCommunication #Feedback #Entrepreneurship #Networking #HonestConversations
Good insight!
Founder@INKURV Lingerie, Goldman Sachs 10k program Cohort 6 by NSRCEL IIMB,Women Startup Program 3.0 by NSRCEL IIMB,Diploma in Chinese Language,Ex-Infoscion
6moI agree with what you said above. I learned to say NO way back and trust me, it's not as difficult as it sounds. You just need to frame your words better. Although I still sometimes feel obligated to hear the other person, but this is how I handle non-synergy clients- "you are doing amazing work, but my budget doesn't allow it right now", or "I don't think it's the right time for me to opt into your services" or "I have saved your contact for the future" This doesn't hurt the other person and saves time for both the parties.