At Trust Retail, we're deeply moved by the incredible work of Retail Trust and their Respect Retail campaign. Inspired by their efforts, we're excited to add our own two-pence, with a mini-series we're calling 'Together for Peak' 💚 Drawing on our teams' retail experience across 30+ retailers, we've seen first-hand the challenges faced by frontline workers, especially during peak seasons. Our 6-week miniseries will offer: ✅ Practical advice for navigating high-stress periods 🧠 Strategies for maintaining mental wellbeing 💭 Insights from our team's diverse retail experiences We believe that by sharing our expertise, we can contribute to a more supportive retail environment. Follow along for weekly insights - our first coming later this week...! Together, let's make peak seasons more manageable for our frontline staff. #TogetherForPeak #RetailWellbeing #RespectRetail
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What do Starbucks and the mental health industry have in common? They're both realizing that people aren't hanging around them to buy products; they're looking for community and connection. As someone from the Pacific Northwest, I know that Starbucks' coffee was never great. At times, it was decent, but you could always find something better down the street in Tacoma. But I still went to Starbucks semi-regularly because I knew I could reasonably expect a warm space with chairs and soft music and friendly baristas. I could snack and work or chat with a friend. Once it got too busy, and they got desperate with their products, and they made the soft chairs go away, I stopped going. So did a lot of their customers. Turns out, if all they're offering is mediocre coffee and convenience, Dunkin' is just as good. But I think the same thing is in the works for mental health companies. If you're just offering cheap, fast food therapy with stressed-out clinicians, people are just going to go to Barnes and Noble for another self-help book. You're not scaling the transaction of therapy. Therapy is just the proxy for what happens inside the therapeutic relationship, which is deep and real and life changing. If you get rid of what makes your product valuable, you won't have customers anymore. #mentalhealth #qualityoverquantity #therapy
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Offering “cheap, fast-food therapy” is not going to help people live to their fullest potential. Same as what Megan reports, we’ve also seen an increase in services offering cookie-cutter, “fast-food” therapy which ends up leaving clients feeling like therapy doesn’t work. We started this practice with the mandate of offering highly tailored therapy, #unique to each person and their situation. ❄️🦋 Our goal is to help make Fort Worth a healthier, happier place by being a catalyst for #growth and #healing. And we strive to be a practice that makes everybody feel like they #belong. 🫶 There may be mental health challenges facing our industry and indeed the country as a whole. But we start by trying to make a change with what’s right in front of us, knowing that ripples have a way of moving outward… on and on until they’ve changed the whole pond! 💧 ——— H/T: Megan Cornish, LICSW regularly provides important commentary on the current trends in the therapy industry. She’s a good person to follow — a therapist who cares deeply about the mental healthcare field and what we need to do to be effective as practitioners. #therapyfw #therapist #mentalhealth #therapy
Mental Health Communicator. ┃ Founder of Therapy Trust Collective ┃ Copywriter, Clinician, Consultant. ┃ Clinician Advocate.
What do Starbucks and the mental health industry have in common? They're both realizing that people aren't hanging around them to buy products; they're looking for community and connection. As someone from the Pacific Northwest, I know that Starbucks' coffee was never great. At times, it was decent, but you could always find something better down the street in Tacoma. But I still went to Starbucks semi-regularly because I knew I could reasonably expect a warm space with chairs and soft music and friendly baristas. I could snack and work or chat with a friend. Once it got too busy, and they got desperate with their products, and they made the soft chairs go away, I stopped going. So did a lot of their customers. Turns out, if all they're offering is mediocre coffee and convenience, Dunkin' is just as good. But I think the same thing is in the works for mental health companies. If you're just offering cheap, fast food therapy with stressed-out clinicians, people are just going to go to Barnes and Noble for another self-help book. You're not scaling the transaction of therapy. Therapy is just the proxy for what happens inside the therapeutic relationship, which is deep and real and life changing. If you get rid of what makes your product valuable, you won't have customers anymore. #mentalhealth #qualityoverquantity #therapy
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Love the point made by this post. In the post pandemic world we are experiencing unprecedented growth and awareness in the area of mental health. The pandemic highlighted the importance of mental health, prompting broader societal understanding and empathy. This shift has led to more resources being allocated to mental health services and addiction treatment, improving accessibility and quality of care. But, lets remember to emphasize quality over quantity. We are experiencing an amazing opportunity. By bringing mental health to the forefront of health care, as opposed to keeping it in the hidden room under the stairs where it languished for so long, we have the opportunity to experience the benefits of proactive, intentional treatment. These include better overall health, lower rates of substance abuse, reduced healthcare costs and, oh yeah, a tangibly better life experience for countless people. There are many market opportunities in this environment. Sometimes it can feel a little like a land rush. But, in the midst of this unprecedented level of awareness, let’s remember to keep people and healing as the top priority.
Mental Health Communicator. ┃ Founder of Therapy Trust Collective ┃ Copywriter, Clinician, Consultant. ┃ Clinician Advocate.
What do Starbucks and the mental health industry have in common? They're both realizing that people aren't hanging around them to buy products; they're looking for community and connection. As someone from the Pacific Northwest, I know that Starbucks' coffee was never great. At times, it was decent, but you could always find something better down the street in Tacoma. But I still went to Starbucks semi-regularly because I knew I could reasonably expect a warm space with chairs and soft music and friendly baristas. I could snack and work or chat with a friend. Once it got too busy, and they got desperate with their products, and they made the soft chairs go away, I stopped going. So did a lot of their customers. Turns out, if all they're offering is mediocre coffee and convenience, Dunkin' is just as good. But I think the same thing is in the works for mental health companies. If you're just offering cheap, fast food therapy with stressed-out clinicians, people are just going to go to Barnes and Noble for another self-help book. You're not scaling the transaction of therapy. Therapy is just the proxy for what happens inside the therapeutic relationship, which is deep and real and life changing. If you get rid of what makes your product valuable, you won't have customers anymore. #mentalhealth #qualityoverquantity #therapy
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Powerful! All agencies need to carefully consider this… Each agency’s leadership team needs to give time to thinking about, “What are our valuables? Have we become so cheap that we have no value?” Meliorism only works, if those extending their hands, do so with care and compassion, coupled with skill. #mentalhealthleadership
Mental Health Communicator. ┃ Founder of Therapy Trust Collective ┃ Copywriter, Clinician, Consultant. ┃ Clinician Advocate.
What do Starbucks and the mental health industry have in common? They're both realizing that people aren't hanging around them to buy products; they're looking for community and connection. As someone from the Pacific Northwest, I know that Starbucks' coffee was never great. At times, it was decent, but you could always find something better down the street in Tacoma. But I still went to Starbucks semi-regularly because I knew I could reasonably expect a warm space with chairs and soft music and friendly baristas. I could snack and work or chat with a friend. Once it got too busy, and they got desperate with their products, and they made the soft chairs go away, I stopped going. So did a lot of their customers. Turns out, if all they're offering is mediocre coffee and convenience, Dunkin' is just as good. But I think the same thing is in the works for mental health companies. If you're just offering cheap, fast food therapy with stressed-out clinicians, people are just going to go to Barnes and Noble for another self-help book. You're not scaling the transaction of therapy. Therapy is just the proxy for what happens inside the therapeutic relationship, which is deep and real and life changing. If you get rid of what makes your product valuable, you won't have customers anymore. #mentalhealth #qualityoverquantity #therapy
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🗣️ Top tips for having "difficult" conversations 🗣️ We understand that tough conversations are never easy, but with the right approach, they can lead to positive outcomes. Here are our essential tips for handling those tricky talks with empathy, patience, and care. 💬 Looking for more tips and strategies? With peak season upon us, don't let the pressure of increased demand catch you off guard. Set your team up for success with the right tools and support. We've created a FREE toolkit filled with valuable resources to help you navigate this busy season with confidence and ease. Sign up today and make this peak season smoother and more successful! 👇 https://lnkd.in/ey7BtBqx #Retail #StressManagement #ChristmasInRetail #WorkplaceWellbeing #WellbeingInRetail
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With the holiday season coming up fast, I created a quick video sharing my top strategies for handling the busy days ahead in retail. Whether it’s tips on time management, staying positive, or keeping energy up through long shifts, this guide is all about making the season smoother and more rewarding—for both you and your customers. Check out the video, and let me know what you think! I’d love to hear your own go-to strategies. 👉 What’s one tip or mindset shift that’s helped you succeed during holiday rushes? Let’s make this season one to remember! #HolidayRush #RetailProfessionals #CustomerServiceExcellence #SeasonalSupport #PositiveRetail
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Sometimes the minute you spend sitting on the table after you finish grocery shopping seems like heaven. Isn't it interesting how such a simple act can be so rejuvenating? Small breaks can significantly impact our overall well-being. If you find these moments particularly enjoyable, consider intentionally incorporating more such pauses into your routine, not just after shopping but in other parts of your day as well.
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Unlock the psychological benefits of micro-markets. Check out our latest blog to learn how micro-markets create a sense of belonging, encourage relaxation, and drive appreciation. 💙 #MicroMarket #BlueSkySupply #EmployeeWellBeing #HealthyOptions #BreakRoomServices #VendingServices
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📊 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 & 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝘌𝘮𝘱𝘭𝘰𝘺𝘦𝘦 𝘞𝘦𝘭𝘭-𝘣𝘦𝘪𝘯𝘨 𝗥𝗲𝘁𝗮𝗶𝗹 𝗪𝗼𝗿𝗸𝗲𝗿𝘀' 𝗪𝗲𝗹𝗹-𝗕𝗲𝗶𝗻𝗴 𝗧𝗵𝗶𝘀 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆 Black Friday is exciting for shoppers but challenging for retail workers. Long hours, demanding workloads, and constant customer interactions can lead to 𝘀𝘁𝗿𝗲𝘀𝘀, 𝗯𝘂𝗿𝗻𝗼𝘂𝘁, and 𝗽𝗵𝘆𝘀𝗶𝗰𝗮𝗹 𝘀𝘁𝗿𝗮𝗶𝗻. 𝗛𝗼𝘄 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗿𝘀 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽: 🙌 Schedule flexible shifts and adequate breaks. 🙌 Recruit campaign employees to support the store team. 🙌 Provide mental health resources. 🙌 Promote customer respect with kindness campaigns. Retail workers are the heart of 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆—let’s prioritize their 𝘄𝗲𝗹𝗹-𝗯𝗲𝗶𝗻𝗴 to improve everyone's experience! 🔝 𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗿𝗲𝘁𝗮𝗶𝗹 𝘁𝗲𝗮𝗺𝘀 𝗱𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗵𝗼𝗹𝗶𝗱𝗮𝘆 𝗿𝘂𝘀𝗵? 𝗦𝗵𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗶𝗱𝗲𝗮𝘀! #EmployeeWellbeing #WorkplaceWellness #BlackFridaySupport #HolidayRushCare #RetailLife #WellbeingAtWork #SupportRetail #KindnessMatters #RetailWellness 𝘗𝘩𝘰𝘵𝘰 𝘉𝘺: 𝘒𝘢𝘣𝘰𝘰𝘮𝘱𝘪𝘤𝘴.𝘤𝘰𝘮
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Wow, question to self. Have I somehow entered a dystopian future world without knowing? Is this article real or am I dreaming? If I am dreaming it’s a bloody nightmare. And, breathe in, nope, I’m eyes wide open awake. This complete ‘BS’ turns out to be real. Woolworths have actually developed this human misery nightmare in the actual real world. The one I’m living in and breathing oxygen. Whose idea was this? A malfunctioning AI Bot? A dysfunctional board? A group of pathological executive misfits? What is it with the people who invest in, run, own, and manage these power asymmetrical, supplier intimidating, self-serving, cost-of-living-crisis, beacons of despair? Is this a new modern twist on human slavery? Does someone think this is innovation? Or productivity boosting? Or anything remotely worthwhile? Seriously, Woolworths, your moral compasses are completely broken. The ‘True North’ of integrity is now clearly out of your reach. For what it’s worth, this is NOT how you treat anyone, anywhere, ever. And while I’m at it, did I mention how much I dislike KPIs? Apparently, their improvement is the point of your decent into the abyss. You’ve succeeded. The KPI for inhumanity has reached a new record high. The apocalypse has arrived in-store. 50% off human values, 100% off integrity. Play those psychologically selected tunes, your customers and your employees are going to need them so they can enter into a trance. It’s the only way they will survive their working and shopping experiences in your state-of-the-art, hand-maiden’s workplace.
Woolworths’ ‘dystopian’ workplace might improve KPIs, but it demeans workers
smh.com.au
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Retail Marketing Manager at Trust Payments
2wLove this ! 💚