Troutman Pepper’s Post

Check it out! My talented colleagues Dan Pulka and Linda Sanders, JD have just published an article on Bloomberg Law. Titled "Unlock the Power of Client Feedback to Strengthen Your Law Firm's Relationships and Drive Growth," this piece delves into the invaluable insights clients provide when we gather their feedback and how it helps us at Troutman Pepper exceed expectations. I think I have posted before that I have been very impressed with the #ClientExperience team at Troutman Pepper. It's a truly unique offering and a tremendous value-add for clients. Check out the article to discover what clients expect from their outside counsel and how we leverage their feedback to refine our services. #Innovation #LawFirmCX #CX #ClientFeedback #BloombergLaw #ThoughtLeaders

Visibility of client service across different offices/regions, and client listening/feedback, are clearly the parts of a client journey that most law firm business development and marketing leaders pick out as top prospects for immediate process improvement — according to our annual Briefing research on the subject. READ NOW: https://lnkd.in/eqqTKcTm #lawfirm #legalbusiness #legalmarket #marketingandBD #legalmarketing #lawfirmmarketing

Visibility of client service across different offices/regions, and client listening/feedback, are clearly the parts of a client journey that most law firm business development and marketing leaders pick out as top prospects for immediate process improvement — according to our annual Briefing research on the subject. READ NOW: https://lnkd.in/eqqTKcTm #lawfirm #legalbusiness #legalmarket #marketingandBD #legalmarketing #lawfirmmarketing

Visibility of client service across different offices/regions, and client listening/feedback, are clearly the parts of a client journey that most law firm business development and marketing leaders pick out as top prospects for immediate process improvement — according to our annual Briefing research on the subject. READ NOW: https://lnkd.in/eqqTKcTm #lawfirm #legalbusiness #legalmarket #marketingandBD #legalmarketing #lawfirmmarketing

Visibility of client service across different offices/regions, and client listening/feedback, are clearly the parts of a client journey that most law firm business development and marketing leaders pick out as top prospects for immediate process improvement — according to our annual Briefing research on the subject. READ NOW: https://lnkd.in/eqqTKcTm #lawfirm #legalbusiness #legalmarket #marketingandBD #legalmarketing #lawfirmmarketing

Visibility of client service across different offices/regions, and client listening/feedback, are clearly the parts of a client journey that most law firm business development and marketing leaders pick out as top prospects for immediate process improvement — according to our annual Briefing research on the subject. READ NOW: https://lnkd.in/eqqTKcTm #lawfirm #legalbusiness #legalmarket #marketingandBD #legalmarketing #lawfirmmarketing

Showcase positive feedback from satisfied clients to build credibility and trust. Testimonials reassure potential clients that they are in capable hands. View more post types here: https://lnkd.in/dQiDWgzH #lawfirm #lawfirmmarketing #socialmedia #socialmediaforlawfirms

Shared leads are about to become a thing of the past, and the impact on law firms relying on them could be massive.  If your vendor isn’t ready to comply, it’s time to rethink your strategy. Full breakdown in the video—don’t miss this. #lawfirmmarketing #leadgeneration #lawfirm #legalmarketing #businessgrowth #intakeproces #lawfirmsuccess #marketingstrategy #digitalmarketingforlawyers #growyourlawfirm #adsurdly

Do you buy shared leads? You should ask your lead vendors about their practices - many mislead that leads are exclusive. Watch this and stayed tuned. We have some great ideas for firms that need a plan with marketing and intake that will keep you compliant.

Unlock your growth potential with expert intake strategies! 🚀 On The Law Firm Blueprint, Jay Ruane and Seth Price dive deep into intake with industry leader Gary Falkowitz of Capture Now. Gary’s insights reveal how a well-structured intake process can elevate client conversion and boost revenue growth. Discover practical steps for consistent follow-up, communication channel integration, and whether in-house or outsourced intake suits your firm best. Don’t miss out on this roadmap to an efficient, profitable intake process. 🎧 Tune in now and see the difference refined intake can make!👇 https://lnkd.in/esrWRwpY #LawFirmBlueprint #ClientIntake #LawFirmGrowth #GaryFalkowitz