My hiring rules Your ability as a founder, to hire and retain talent will determine the success of your startup. Here are my lessons from hundreds of hires: - Never hire under pressure. - Bad gut feeling, no hire. - Always 4-6 eyes. - Give people with broken CVs a chance. - Make the candidate experience great. - Lean and fast process. No marathon. - You don't need 5 rounds for an intern. - Build a candidate pipeline early. - Your HR team is not overhead - Sell your business to the candidate. - People want purpose, not only money. - Promise what you can deliver. - Invest in great onboarding. - Set realistic quotas. - Define clear expectations. - Almost real-time feedback both ways - Give responsibility early. - If it doesn't work, maybe it's you! - Accept hiring mistakes. - Part quickly if it's not working. - Don’t procrastinate. Trust your gut. - You can't comfort everyone. - Your people before your customers. - Always be fair and human. Good luck building your rockstar team! Happy Monday 🚀 ____________________________ Sharing my experiences as an entrepreneur and angel investor. Investing in early stage B2B SaaS startups. Happy to connect 👋
I've recognized our approach in many of your lessons! Great list 🚀 I also think that parting ways if it is not working is a great goal. In many instances, the required action will not be done, though, as letting go of someone in the probationary period could also mean that you made a mistake during the hiring process. Owning the mistake can be difficult for the own ego! We have started to implement a monthly check-in during the probationary period so nobody is surprised when the end of that period comes. The main questions we ask in these catch-ups are: - What worked well? - What should be improved? - How do your (and our) expectations meet with reality? - What are you missing?
Tony, do you think that it is important for an applicant to definitely ask for feedback once rejected? As a hiring manager now, I have tried my best to give a bit of thoughtful and constructive feedback to applicants that I have rejected. But at the same time, I have been of course on the other side of the table as well. I'm not looking for a politically correct answer but rather a very honest one. Because I can imagine if HR/hiring manager holds interviews with a big number of people for a certain position, maybe it is simply not doable to give each interviewee a "good constructive feedback" and rather overwhelming to receive 50 emails asking for feedback.
Great list - I summarized my thoughts on this topic a while back as well and it goes into the same direction: https://www.closingthegap.io/p/15-years-of-hiring-experience-in
Good stuff pointing out the other side also: "Part quickly if it's not working." --> Very much underrated and difficult to do for many, because they think it would be admitting they have been wrong. Not the case. Nobody is perfect. Dragging this out is much worse for everyone involved.
Thanks, that sums it up perfectly for me. I hired with a bad gut feeling once, because the team was totally happy with the candidate at their „test drive“ day. End of story was unfortunately that this person didn‘t stay very long, which I felt responsible for in many ways. I‘ve seen best results with very diverse teams and always had best outcomes when I hired for the team I wanted to have and not just for the team as is.
So much value in one single post. Well done, Tony E. Kula 🙌
Hiring is so difficult. I have made many mistakes. It is easy to get charmed by someone that is similar to yourself. Thanks for sharing your checklist Tony E. Kula
Great rules. I'd add that sometimes motivation matters more than skills, and honesty is more important than experience.
This is a great summary of hiring best practices Tony E. Kula. I'd particularly emphasize the importance of a positive candidate experience and the need to build a strong pipeline early on.
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4moVery valuable points! In addition to “define clear expectations”, I would also want to add “give feedback from day one” and “ask for feedback in return”. We have had cases where we made expectations transparent but didn't give feedback on performance because seemingly more pressing matters took priority - it will come back to bite you later. Feedback is crucial for everyone to improve. That's why we also ask our team members for feedback on our work as founders, for example as part of a team retrospective or with a short questionnaire 🤝🏻