Tino Magnatta’s Post

Tino and Antonio, Thanks for this great in-site to how leadership drives the direction of an efficient and effective tribal gaming and hospitality organization. Every business should listen to Antonio and see how genuinely happy he is as he talks about his team, workforce and customers. An optimized organization doesn't take time, it doesn't take money, it takes you, Leadership! #leanoperationsmanagement #tribalgamingandhospility #customerexperience #workforceempowerment

Casino Update: Antonio Perez, GM of Rolling Hills Casino and Resort 'What are we capable of doing with everything we've added? We want to optimize everything we have done over the last three years... We're constantly looking for what technology makes sense and how we can apply it to make a difference... There's always going to be things that are going to change with the economy, but if you really dive into what's happening in revenue generation, we are starting to see trends more aligned with what has happened in the past.' #casinoupdate #antonioperez #rollinghillscasino"

Casino Update Chris McClain Casino Executive "When you open up a new property or an expansion, there are a lot of details you might not initially consider. If you have the opportunity to be part of a casino or resort opening, seize it to learn that aspect of the business. Finding people with experience can really help navigate through these complexities." #casinoupdate #chrismcclain

A casino in Europe was recently part of a rolling brownout. Just three minutes of power loss cost them $700,000! Under casino laws, even a momentary blip of power means the casino has to pay electronic bets. 💰 This is just one of many examples of how businesses can incur great losses, even during short-term power loss. That’s why making the transition to Grid 3.0 is crucial for businesses. Never heard of it? Watch our video to learn more. https://hubs.li/Q02vy6hw0 #corporatesustainability #R3Di #VirtualUtility #hotels #casinos

Exciting partnership announcement - Duetto and SHR have partnered to transform casino loyalty pricing, enabling casinos to maximize revenue by delivering personalized online guest experiences. Duetto, a global leader in revenue management solutions, and SHR, today announced a strategic partnership designed to revolutionize the casino resort industry. Using Duetto’s Dynamic Rate Engine (DRE), SHR will empower its casino customers to deliver real-time personalized pricing online, maximizing revenue, increasing occupancy, and enhancing guest satisfaction. This collaboration addresses a long-standing gap in the market, enhancing the experience for players and streamlining operations for casino resorts. With this innovative partnership, the barrier has been eliminated, allowing seamless online complementary and discounted bookings. Interested in learning more about Duetto’s suite of revenue management solutions, including their casino solutions? Read our latest press release here: https://hubs.la/Q02Db2tp0 #CasinoLoyaltyPricing #Duetto #SHR #AlwaysAhead #RevenueManagement #HospitalityTechnology #CasinoResorts

Here's an interesting fact you may not know about casinos: In some casinos, particularly in Las Vegas, there are secret suites known as "salons" or "whales' suites" reserved exclusively for high-rollers and VIP guests. These suites are incredibly luxurious and offer amenities like private dining rooms, personal butlers, exclusive entrances, and even their own gaming tables. The casinos use these suites to cater to wealthy clients who are known as "whales" due to their propensity to wager large sums of money. The goal is to provide these VIP guests with an unparalleled and discreet gambling experience, often accompanied by lavish accommodations and personalized service. These hidden suites showcase the extreme lengths that casinos will go to in order to cater to their most valuable clientele. #facts #casinos

Casino Update Tom McMahon CMO Sycuan Casino Resort "At Wynn, when we took over the Desert Inn, we had these incredible think sessions. Whether it was hotel, slots, spa, or table games, we discussed every single touchpoint and what that experience would be like. We defined all the different customer types—whether it was someone checking in at the hotel or walking in from the Strip. We mapped out all the different touch points and discussed how we would make that experience great, help them make decisions, and outline every single interaction." #casinoupdate #tommcmahon #sycuancasinoresort

U.S. in Focus: Key developments you need to know 💼 Fertitta becomes Wynn Resorts' largest shareholder, boosting his stake to nearly 10% as Wynn’s Q3 earnings fall short in Las Vegas and Macau. 🎰 Sanborn’s Concord Casino sale rejected by New Hampshire, leaving the property’s future uncertain. 🏗️ Red Rock Resorts to begin Durango Casino expansion, adding 25,000 square feet of gaming space and a 2,000-space covered parking garage by late 2025.

Discover how automating your field services can boost revenue, cut costs, and minimize risks, all while elevating the customer experience. Say goodbye to outdated clipboards and printed walkthroughs—it's time to embrace a more efficient, data driven and employee-friendly approach. #SelfStorage #FieldServices #Automation

Hospitality encompasses a broad range of services and industries focused on providing positive experiences for guests. Casino hospitality, however, is a subset of hospitality specifically tailored to the unique needs and preferences of guests in a casino setting, emphasizing gaming, entertainment, dining, and accommodation within the context of a casino resort. So while both share the goal of providing excellent guest experiences, casino hospitality often involves catering to the distinct preferences and desires of those who enjoy gambling and entertainment.