🌟 Hiring Alert 🌟 Service Delivery Manager position available in Chennai, Mumbai, and Pune!
- Over 12 years in IT infrastructure, with 3+ years directly handling customers.
- Bachelor’s degree or equivalent certifications required.
- Minimum 4 years hands-on experience in Infrastructure Operations, Network Operations, or Service Desk.
- Experience in Project/Program Management, especially in Service Desk, Infrastructure Planning, and Network Planning.
- Knowledge of onshore/offshore and 3-tier models is a plus.
- Strong operations management skills, preferably ITIL Certified.
- Excellent communication, negotiation, and documentation skills essential.
- Proficiency in five of nine Project Management knowledge areas.
- Professional Project Management certification recommended.
- Ability to provide direction, solve problems, and apply advanced Project Management principles independently.
- Must be analytical, systematic, and adaptable to new technologies.
- Interested candidates, please share your resume at [email protected].
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Certified Scrum Master || SaFe Agilist 5.0 || Project Management || Delivery Management - Ecommerce-Retail || IOT || HealthCare || BFSI || Telecom
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