Thompson & Co. Public Relations’ Post

#NewDivision - Proud to launch Charly Crisis Comms, a team of #crisiscommunications specialists ready to help organizations whose reputation is – or could someday be – under threat. 🎤 Karolien Hessels, who leads Charly Crisis Comms together with Johan De Ost and Mark V.: "Over the years, we've developed huge expertise and experience in the field of crisis communications: from product crises such as recalls and quality reputation issues to corporate crises like cyber attacks, fatal work accidents, toxic leadership, lay-offs, strikes and other high-profile HR issues. This has really fueled the passion in our team, resulting in the creation of Charly Crisis Comms." ➡️ Charly Crisis Comms not only offers 24/7 advice and support during crises. It’s also on a mission to make organizations #crisisready - with thorough crisis communication plans and tailored crisis & media trainings, including actual crisis simulations. Contact us to learn how we can help you! #crisiscommunication #crisiscomms #PR #publicrelations #reputation #ThePowerOfCommunication

AZ Big Media featured our story, “Lessons from Miami Dolphins’ Tyreek Hill Incident: Essential Crisis Communications Strategies for Businesses and Agencies.” In this piece, we dive into crucial crisis communication strategies every business and agency needs to navigate challenging situations effectively. Read the full article here: https://lnkd.in/g7dq8gZv Thank you to AZ Big Media for the story. #CrisisCommunication #BusinessStrategy #PR #TyreekHill #MiamiDolphins #TheFlipSide

An organization in crisis is stressful, particularly as you prepare to talk to the media. I've counseled numerous enterprises on how to prepare for this, and some of my thoughts are included in this Forbes article. #crisiscommunications #publicrelations #PR #mediarelations #investorrelations #IR #analystrelations #AR https://lnkd.in/gMRNmcuJ

AZ Big Media featured our story, “Lessons from Miami Dolphins’ Tyreek Hill Incident: Essential Crisis Communications Strategies for Businesses and Agencies.” In this piece, we dive into crucial crisis communication strategies every business and agency needs to navigate challenging situations effectively. Read the full article here: https://lnkd.in/g7dq8gZv Thank you to AZ Big Media for the story. #CrisisCommunication #BusinessStrategy #PR #TyreekHill #MiamiDolphins #TheFlipSide

Over the past few months, we've seen crisis communications related matters at Ivy League Universities (Columbia University, Massachusetts Institute of Technology, Harvard University, Duke University, The University of Texas at Austin) professional sports (Major League Baseball (MLB) Kansas City Chiefs), restaurant franchises (The Wendy's Company), food brands, government agencies, elected officials, fortune 500 companies, etc. While each of the scenarios/issues are different, the one constant that remains the same is the public’s perception of the issue and their sentiment around the entities/individual’s response to the matter. Both the 24-hour news cycle and social media engagement make the response time (it's gotta be quick) and having the right tone/messaging is crucial. This is another remind for all comms/pr pros that the threat of potential crisis is ongoing and can occur at virtually anytime. There's a lot of use cases out there for those who have handled crisis appropriately vs. those who have not. Having your company or client invest in crisis comms preparedness is vital in today's environment. Not being prepared can have lasting and severe consequences for virtually any brand or individual. Customers, the public at large and employees are all watching how a company responds and their standards are incredibly high. Does your client and/or company invest adequately in crisis training and are they truly ready for a crisis issue? What brands and/or individuals have handled a crisis well? P.S. I watched P Diddy's "apology" after a horrific video surfaced where he committed domestic violence and he completely missed the mark. This is a case study on someone whose not handling a crisis well... https://lnkd.in/gn-Q5ebW #crisiscommunications #pr #marketing #B2C #B2B #publicperception #socialmedia #leadership #internalcommuncations

The best way to deal with a crisis is to have a communication plan in place before a crisis hits. In a recent PowerSpeaking Live! I talked with Staci Slaughter, who managed communications for the San Francisco Giants and Curtis Kellogg, a strategic communications professional with vast experience within the military, about being proactive in crisis communications. They stressed the importance of these three actions: 🔹 Developing a comprehensive framework in advance that identifies, for different scenarios, the audiences, messages, vehicles for communicating, the organization’s spokesperson, and internal and external stakeholders. 🔹 Practicing the scenarios and action plan to identify any gaps, challenges, or unanticipated communication needs. 🔹 Including in your plan not just industry-specific scenarios, but also, workplace scenarios like cyberattacks. Any thoughts or insights to share? #crisiscommunication #leadershipcommunication #communicationplan

Distributing crisis communications effectively is vital. Learn the benefits of working with a wire service like Business Wire to swiftly reach your key audiences. https://bwnews.pr/3LkpEg5 #CrisisCommunication #CrisisPlan #PR

📢 Want to learn how to avert a PR crisis AND manage your professional reputation at the same time? Then join us when Crisis Comms expert Amanda Coleman presents her 'What to do when a crisis threatens your reputation' workshop in collaboration with GM Business Growth Hub on 27 Sept. Valuing your reputation is critical for any business to thrive and survive. Social media presents significant threats to a business and there are always those moments when a journalist could pop up and ask difficult questions. In this session, Amanda will share practical hints and tips about how to be prepared for problems, what to do when they arise and the principles when dealing with any challenges to the business. The focus will be on providing some simple takeaways that can help to secure your business and put it on the right path to build and maintain a positive reputation. You’ll learn: 💡 How to address social media and media threats to your business 💡 How to spot problems before they develop 💡 Valuing your reputation and steps to help you be prepared 💡 Coordinating your communication 💡 When to seek extra help Places are limited, so book your FREE place now: https://lnkd.in/eGySzK4M #PR #reputationmanagement #comms #BGHAlumni #GreaterManchester Amanda Coleman Communication Ltd Nick Shepherd Josh Harris Craig Scales Colin Brew Zoé Andrews Lily Connaghan Andrea Fernández-arias Sarah Wilkinson

Distributing crisis communications effectively is vital. Learn the benefits of working with a wire service like Business Wire to swiftly reach your key audiences. https://bwnews.pr/3vDg2J5 #CrisisCommunication #CrisisPlan #PR

Distributing crisis communications effectively is vital. Learn the benefits of working with a wire service like Business Wire to swiftly reach your key audiences. https://bwnews.pr/4cIHdlf #CrisisCommunication #CrisisPlan #PR