Satyam Agrawal 🇮🇳’s Post

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Empowering Informed Investments | CA Finalist | SXC'24 | Certified FRM | CFA L1 | Ex-EY

I recently experienced something simple yet impactful from a cosmetic brand that shows just how far a thoughtful touch can go. About 1.5 months after purchasing a cleanser, I received a message from the brand saying, "Your cleanser might be over… you should replenish it now." This proactive step, while seemingly small, is a game-changer. It's the first time I've seen a cosmetic company take this approach—gently reminding consumers to restock just when they might need to. It’s these small steps that leave a lasting impression and set brands apart in a crowded market. Sahil Vaidya Chirag Gander #MarketingStrategy #CustomerExperience #BrandLoyalty #Cosmetics #InnovativeMarketing #ConsumerEngagement

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