How to fix #OpenBanking in 9 simple steps… Joking aside, for OB to reach its full potential, it needs a #scheme, and to become the very thing it’s trying to compete with: a powerful, valuable network like Visa or Mastercard with all the associated rules and global scale to make it effective.
Who’s going to make that happen? The report quotes Charlotte Crosswell OBE:
“Everyone wants decisions to be made. But every time you get close to a decision, then generally some firms will be winners and some will be losers, and therefore it’s quite difficult to get to middle ground on this.”
Few, if any, seismic changes in national payment infrastructure come from an industry / market solution - in my experience, both at home and abroad, it takes a strong, time-boxed mandate from government, the central bank or regulator (in some markets you get all 3-in-1) [👀 #NationalPaymentsVision, HM Treasury, Bank of England, Payment Systems Regulator…]
Going through the report call-outs one by one, when you think about the cost and effort required to make each happen, you have to wonder whether the investment would be worthwhile.
The 9 ways (with a scheme lens)
1/ better CX (innovation + rules ie standards)
2/ recognisable, ubiquitous brand (marketing + rules ie standards)
3/ support variable, recurring payments (rules ie standards)
4/ protect customers (rules ie liability shift)
5/ better refund and dispute management (process changes + rules ie chargebacks)
6/ easy for developers to integrate (APIs + rules for participants & payment gateways)
7/ a commercial model that works for all parties in the ecosystem (incentives + rules ie interchange, scheme fees, MDRs etc.)
8/ better bank infrastructure (investment + rules ie mandating changes by participants)
9/ support at point of sale (investment + rules ie acceptance)
In the context of the above, it’s perhaps no surprise that Visa is launching their own version of the above, extending their existing scheme, called “Visa A2A” (account-to-account).
For the full report from 11:FS and GoCardless - see below
For Visa A2A - see https://lnkd.in/eQp6Zxx5
While I was out the 11:FS team and our good friends at GoCardless wrote a super good report on how to take open banking payments into the mainstream.
The research identifies 9 ways in which payment providers need to work together with regulators, merchant associations and others to encourage wider customer and merchant adoption.
Check out those 9 ways in the link 👇🏽👇🏽👇🏽👇🏽
11fs.com/openbankingreport
How To Take Open-Banking Payments Mainstream | Reports | 11:FS
content.11fs.com
Founder & CEO Open Banking Excellence (OBE) | Non Exec. Director (NED) | Advisor to HMRC.
8moMy absolute pleasure to host this masterclass. Thank you to all the panel for generously sharing their wealth of experience and insights. Sharing with our Open Banking Excellence (OBE) community ⭐️