Terry Healy’s Post

Unlock the power of relationships to drive business growth! Kayla Rohde, D365 Solution Architect, demonstrates how #D365Sales can revolutionize your sales process, deepen customer connections, and skyrocket your revenue. #Dynamics365 #SalesTransformation

What is CTI and Why Does It Matter for Your Business? If you’re in sales or customer service, you’ve likely heard of CTI (Computer Telephony Integration). But what exactly is it? CTI is a technology that connects your phone system with your computer, enabling features like click-to-dial, automatic call logging, and screen pops with customer details—all directly inside Salesforce. 🖥️📞 Why does this matter? ✅ Enhanced Productivity: No more switching between systems; everything is in one place. ✅ Improved Customer Experience: Instant access to caller info means faster and more personalized service. ✅ Data-Driven Decisions: With automated logging, you get accurate insights to refine your strategies. Ready to see the power of CTI? Let’s chat! 💬 #salesforce #salesforceadministrator #salesforceconsultant #salesforcetextmessaging #salesforcecti

Elevate your business with the Fortinet Engage Partner Program, built on three key pillars: ✅ Engagement ✅ Business Models ✅ Specializations Learn how we empower #FortinetPartners to meet evolving customer needs while boosting efficiency. https://ftnt.net/604758uJD 👈

Elevate your business with the Fortinet Engage Partner Program, built on three key pillars: ✅ Engagement ✅ Business Models ✅ Specializations Learn how we empower #FortinetPartners to meet evolving customer needs while boosting efficiency. https://ftnt.net/6042d3jI8 👈

📱 𝐓𝐡𝐞 𝐌𝐕𝐍𝐎 𝐄𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧: 𝐁𝐫𝐞𝐚𝐤𝐢𝐧𝐠 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐆𝐫𝐨𝐰𝐭𝐡 𝐁𝐚𝐫𝐫𝐢𝐞𝐫𝐬 𝐢𝐧 2025 As veterans in MVNO support solutions, we've identified key challenges reshaping the industry landscape: 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 & 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬 • Network dependency complexities • Coverage optimization challenges • Bandwidth prioritization issues 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐄𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧 • Increasing digital-first expectations • Complex multi-channel support needs • Demand for instant, personalized solutions 𝐌𝐚𝐫𝐤𝐞𝐭 𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 & 𝐆𝐫𝐨𝐰𝐭𝐡 • Intensifying competitive landscape • Rising customer acquisition costs • Brand differentiation challenges 💡 𝐖𝐡𝐲 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐌𝐕𝐍𝐎𝐬 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐰𝐢𝐭𝐡 𝐀𝐊 𝐋𝐢𝐧𝐤𝐬: • Dedicated 24/7 customer support teams • Multilingual capabilities • Technical issue resolution expertise • Proven track record with 95% customer satisfaction • Cost-effective support solutions The MVNO market is projected to reach $149.13B by 2030. Success will belong to operators who can balance technological innovation with exceptional customer experience. 🤝 Partner with us to transform your MVNO operations. Let's discuss how we can help you scale while maintaining service excellence. Your thoughts? What challenges is your MVNO facing in this dynamic landscape? #MVNO #TelecomIndustry #CustomerExperience #Innovation #AKLinks #DigitalTransformation #CustomerService #customersupport #cs #chatsupport #telecom #telco #techsupport

Elevate your business with the Fortinet Engage Partner Program, built on three key pillars: ✅ Engagement ✅ Business Models ✅ Specializations Learn how we empower #FortinetPartners to meet evolving customer needs while boosting efficiency. https://ftnt.net/6040dRlyY 👈

Why Choose Nearshore BPO in Colombia? In today's competitive business environment, companies are optimizing operations, cutting costs, and improving service quality by outsourcing customer service, sales, and more. Colombia has become a top nearshore destination for U.S. and European businesses. BIS Contact Center, a leading BPO provider in Colombia, offers tailored solutions, specializing in customer service, sales, collections, and customer experience. Why Outsource? • Cost Efficiency: Nearshore teams reduce expenses compared to domestic staff. • Focus on Core Competencies: Outsource tasks and concentrate on growth. • Skilled Talent: Access bilingual experts using best practices and the latest technology. • Scalability: Quickly adapt to changing demands without the burden of internal hiring. What We Offer • Customer Service in English and Spanish • Sales and Lead Generation • Technical Support 💻 • Back Office and Data Processing Why Colombia? 🌎 • Time zone alignment with the U.S. • Bilingual, highly-skilled workforce • Advanced technological infrastructure • Economic stability and growth 📈 • Competitive costs Choose BIS Contact Center as your trusted outsourcing partner and gain more than just cost savings—drive growth, innovation, and success in today’s global market. https://lnkd.in/gwzJ2yWS #BPO #Nearshore #CustomerExperience #Outsourcing #Colombia #CustomerService #BISContactCenter #TechnicalSupport #Sales

Elevate your business with the Fortinet Engage Partner Program, built on three key pillars: ✅ Engagement ✅ Business Models ✅ Specializations Learn how we empower #FortinetPartners to meet evolving customer needs while boosting efficiency. https://ftnt.net/6047difSR 👈

Elevate your business with the Fortinet Engage Partner Program, built on three key pillars: ✅ Engagement ✅ Business Models ✅ Specializations Learn how we empower #FortinetPartners to meet evolving customer needs while boosting efficiency. https://ftnt.net/6048d5f6y 👈