[UPDATE] Bolt says it has committed Sh14 billion over three years to support raising awareness of the Bolt safety features and scaling preventative measures to help prevent safety cases before they happen.
“At Bolt, we take our responsibility to ensure the safety of our platform very seriously. With the Sh14 billion committed over three years to safety, we recognise that this requires an end-to-end approach across our business in Kenya.'' Linda Ndungu, General Manager at Bolt says.
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We as both are very excited today to announce. The investment that we are putting in towards safety, we are investing 14 billion Kenya shillings over the next three years towards safety holistically. Now what do I mean when I say safety holistically? We're looking at every single thing that could happen before a trip, during a trip and after a trip and we're making it a continuous priority as it's always been to ensure that any single. Thing that could happen in these three stages we are aware of we are actively managing because ultimately we're looking to build trust trust between the driver, trust between the passenger and this will lead to a seamless enjoyable trip experience that works for everybody. Now what exactly are we going to put this money in We're going to enhance the products we already have we're going to build new products we're going to bolster our support team we are going to increase the education and. Awareness of the features that are available. We want our drivers to know that, you know what, Bolt is by my side on every right. We want the reader to know that, hey, Bolt is on my side at every ride. Should I feel unsafe? Should I feel that something is not going the way it needs to? Then I know there's somebody in the back end actively monitoring this. It's not just about during the trip. It's also what happens before and should in their like, unlikely event something happens. Afterwards, what do we do? How do we make sure that if there's an accident and I am a writer and my driver is hurt, how do I make sure that I can quickly call an ambulance to help my driver? So we're looking at all these things, we're building these features, we're enhancing what we already have and more importantly, we're creating awareness because we have all these great features. But if nobody knows, then Varada doesn't know it. But if the driver doesn't know, they will not be used, which then beats the point We'll be doing it over three years. So you'll be seeing more of this, hearing more of this because. Like I said in the beginning, it's about building trust between the driver passenger, It's about creating an enjoyable experience that everybody will want to have a repeat episode of.
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1moBolt to invest Sh14 billion in safety awareness https://techtrendske.co.ke/2024/11/07/bolt-to-invest-sh14-billion-in-safety-awareness/