Tech For Good Institute’s Post

Digitalising Public Services to Increase Accessibility 👵🏽 In an opinion piece published by the Khazanah Research Institute, Rachel Gong lauds the Malaysian government’s efforts at digitalising public service in line with commitment to a digital-first public sector, but also highlighted the need to simplify tech and processes in these efforts so as to ensure accessibility and inclusion of all, especially seniors. She also suggested two ways this can be done — using single sign-ons to access digital public services and developing mobile-friendly websites to complement mobile apps. 🖥️ In the same vein, more can be done in the private sector to increase accessibility and inclusion for the public benefit. More specifically, Tech For Good Institute’s ‘Leveraging Digital Platforms for Public Benefit’ report outlines how digital platforms can streamline processes and prioritise inclusion to drive collective good. 🚀 Swipe through the slides or check out the reports to find out more about encouraging accessibility, inclusion and equity for both public services and digital platforms! ➡️ [KRI: Simplify systems to make digital public services easier to use] https://lnkd.in/gvEHsN2K [TFGI: Leveraging Digital Platforms for Public Benefit] https://lnkd.in/gwW6iFQf #TechForGood #PublicGood #PublicBenefit #Digitalisation #DigitalTransformation #Malaysia #SoutheastAsia #Inclusivity #Accessibility

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