When evaluating MSPs, I wouldn't recommend getting IT for "affordable" or "cheap". Doing what we do correctly, is not cheap. It's not cheap to buy proper cybersecurity tools. It's not cheap to hire dedicated skilled engineers. You want to ensure your company has: - Properly secured (and monitored) network, endpoints, and data - Backups! - Multi factor authentication - Cybersecurity education awareness and training - A team you can rely on if something isn't working right, or worse, it all goes wrong. When it comes to protecting your business, you get what you pay for. Cutting corners in cybersecurity can cost you everything.
Good advice, having owned and run MSP's for 20+ years, I agree.. Through my new business www.cyber-mib.com we go in depth to ensure your Cyber Security 'posture' is strong. Mitigation is all we do, we don't sell products or services so you can be assured of a transparent and non-bias review. As you say Stephen, cutting corners can cost you everything!
You definitely have to be wary that you are getting what you pay for as well. I’ve seen an MSP have analysts put hours down against a contract that weren’t accurate to make it look like they were doing more work than what was actually done and also outsourcing work without customers’ knowledge. Due diligence is definitely needed in this type of choice…
Valid point!
Head of IT @ Remote Desk One • Kitable Planet
4moMakes sense. But we also need to acknowledge that leaves a lot of (actually many) small businesses unprotected because they can't afford the rates. Why should we care? Because small businesses are who cleans your offices, caters your events, are the gyms your key employees use, and the day cares that watch your kids. They know everything about you, your job, and in many cases have probably run your credit. And where is that data stored? Likely on a laptop, not backed up, being used by people who have no security training at all. So while it's easy to say "if they don't have the money, oh well. Target companies who do", and only focus on gaining marketshare and growth of people with deep pockets, we're ignoring a gaping security hole in EVERY company, not providing any options to fix it, and hoping for the best.