Rock & Sole Plaice: A Dojo Restaurant Management System (RMS) Success Story
📍 Location: Covent Garden, London’s oldest fish & chip shop (since 1871)
👨🍳 Manager: Arjan, with 20 years of F&B experience
The Problem:
🍽️ Tables were allocated on a first-come, first-served basis, leading to long queues during busy times.
💳 Old payment systems caused staff frustration and slowed down service.
The Dojo Solution:
✅ Dojo’s Booking System: Allows customers to book tables with just 2 clicks via the app, cutting down long queues and bringing in more bookings.
💡 "Suddenly, we became fully booked. Customers tell me how easy it is to book - it’s two clicks, and it’s done. It’s not something we’d thought about previously." – Arjan
✨ The system also helped streamline restaurant management during peak times, reducing the pressure on staff by automating reservations and improving table allocation.
💳 Plus, Dojo’s reliable card machines eliminated the payment issues, making transactions seamless and keeping staff focused on serving customers.
Results:
📈 15% increase in table turnover.
📅 Up to 150 bookings/day through Dojo's app.
👍 "The staff are happy – no more complaints!" – Arjan
Dojo’s Virtual Queues and Bookings made life easier for staff, improved customer satisfaction, and boosted business at Rock & Sole Plaice. 🎉
Want to simplify your restaurant operations like Rock & Sole Plaice?
Contact us today to discover how Dojo's Virtual Queues and Bookings can help you increase bookings and streamline service.
#RestaurantSuccess #StreamlineService #IncreaseBookings #FBCSuccess #VirtualQueues #HospitalityTech #ContactlessPayments
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If you're interested in learning more about what we have to offer ⬇️
Ways to work with us:
💳 Card Payment Solutions
💷 Secure Business Funding
🍽️ On-Line Bookings & Virtual Queue Systems