SurNet Insurance Group Inc.’s Post

Customers who stay active in the service department within 12 months of purchasing a vehicle are 2x more likely to buy their next car from the same dealer. Denise Leleux shares the data behind why customers should be choosing dealerships for service instead of aftermarket shops. With such a small difference in ticket prices, why aren't more customers returning to dealerships? Catch the full conversation 👇 https://hubs.li/Q02TYRNF0

Thanks Bill Springer for highlighting this part of our conversation. It baffles me why so many consumers leave the dealership after their warranty period. To the dealer community, let’s fix this!! I have ideas 💡and I’d love to hear yours…. #automotive #goodideas #customerexperience #dealerships

Bayley smartlot is a no brainer for any service operation. It takes all the guess work out of time to complete service. Get smart, with SmartLot #servicemanagement #servicedepartment #leadservant #thisiswhatwedo #hireproperly #trainpassionately #leadperpetually #automotiveindustry #fixedops #thisishowwedoit #lovepeoplemore #guestexperience

🚘 Wondering when to buy your car? December is your answer! 💡 December has always been known for holiday sales, and it's no different for car dealerships. With the year coming to an end, dealerships are eager to meet their annual sales targets and make space for new models. This urgency can result in discounted prices, value-added packages, and higher chances of negotiating a better deal for buyers. In addition, financing deals are often more attractive during this period, with companies offering low-interest rates or zero percent financing to encourage sales. So, before you put that car purchase decision on hold, consider the benefits December can offer. 🚀 Do you plan to buy a car in December or do you prefer other months? #CarBuying #DecemberDeals #Negotiate

🚘 Wondering when to buy your car? December is your answer! 💡 December has always been known for holiday sales, and it's no different for car dealerships. With the year coming to an end, dealerships are eager to meet their annual sales targets and make space for new models. This urgency can result in discounted prices, value-added packages, and higher chances of negotiating a better deal for buyers. In addition, financing deals are often more attractive during this period, with companies offering low-interest rates or zero percent financing to encourage sales. So, before you put that car purchase decision on hold, consider the benefits December can offer. 🚀 Do you plan to buy a car in December or do you prefer other months? #CarBuying #DecemberDeals #Negotiate

We ran the numbers, and our team found that currently the market now is soft for new and used car sales, so it's a great time for our Partners to recommend their clients to upgrade. For example, new car sales are down well over 30% and some areas are much more dramatic,Tesla is down 75% from the same time last year. Used cars are also not selling anywhere close to the past couple of years. So if you or your clients are waiting until rates drop, say from 9.5% to 7.5%, it may be too late. Right now you have a much better chance of buying at a discount, with private sellers or dealers. The chart below shows the amount you would save now on a $25,000 car, even paying slightly higher rates.  #assetfinance #financeadvice #finance #mortgagebroker #vehiclefinance #insurancebrokers #financialadvisors

Timing your new car #purchase can save you big money, so we’re going to give you the whole deal calendar! Year-end means last year's models are up for grabs. You can even shop on New Year’s Day for the last of that selling. May kicks off the deals as dealers shake off winter blues. Catch your chosen car at the end of its design cycle (about 5 years) for deals on the old versions, and hit the dealership on Mondays, when business is slowest. Finally, while weekends are usually the time to stay home, three-day holiday weekends are the exception. You can save big on your new wheels: https://lnkd.in/e4MnGGwH #AgFedCreditUnion #moneytips #CUdifference #moneydig #carbuying

We've been walking through dealerships nationwide. Here's the bad news. They are DEAD ZONES. There is ZERO excitement or enthusiasm. There is little sense of urgency. This is horrible to think about because car prices, interests rates, and general costs are all through the roof! So, we recommend that all car dealerships revitalize their dealerships FAST: This can be done with even simple things like showing confidence and enthusiasm through every interaction. Managers themselves can make a difference by leading by example. Ultimately, everyone needs to actively take part and engage with customers to drive sales! Even through revitalization, there is always a chance that a customer will reject you. Here's a list of 25 objections that we've compiled that will help you close your next difficult deal: https://lnkd.in/eE8KvZFE

As a Used Car Director, I’ve noticed that some managers rely too much on book values for trade-ins, ignoring local market dynamics. This can lead to undervaluing trades and unhappy customers. We need to balance book values with real market conditions to ensure fair deals. #UsedCars #TradeInValue #AutomotiveIndustry #CustomerSatisfaction Let me know what you guys think!

It’s time for a new car (or your old car made the decision for you...). #BBB has tips to make the process as easy and successful as possible. And don’t forget, when you’re looking for a dealership, look for the BBB Seal-it’s the Sign of a Better Business. https://ow.ly/hOQ450Rxuea