Sumeet Seraf’s Post

Discover how GoKwik's KwikChat is driving explosive growth for eCommerce brands! Launched under the vision of CEO Chirag Taneja, KwikChat is set to revolutionize customer engagement and boost conversion rates with its innovative features.  "KwikChat promises a new era of customer interaction for eCommerce businesses," says Chirag Taneja. Read More about this game-changing tool: https://lnkd.in/gfVXpR7h #eCommerce #Innovation #CustomerEngagement #Growth #TechNews #KwikChat #GoKwik #ChiragTaneja #BusinessGrowth #DigitalTransformation #OnlineShopping

🚀 𝑼𝒏𝒍𝒐𝒄𝒌𝒊𝒏𝒈 𝒕𝒉𝒆 𝑺𝒆𝒄𝒓𝒆𝒕𝒔 𝒐𝒇 𝒁𝒆𝒑𝒕𝒐'𝒔 𝑺𝒖𝒄𝒄𝒆𝒔𝒔! I recently participated in the product teardown by Product Space, and I'm thrilled to present my detailed analysis and solutions for Zepto. In this challenge, I focused on enhancing Zepto's Average Order Value (AOV) from ₹460 to ₹600. Despite Zepto's rapid delivery and wide product selection, their customer retention rate plateaued at 45%, highlighting the need for strategic improvements. While Zepto excels in quick commerce, there’s a significant gap in AOV compared to competitors like Blinkit. My goal was to bridge this gap by focusing on product discovery and customer engagement. I proposed AI-driven recommendations (Chef Bot), sorting and quantity options, and group orders to enhance the user experience. Through surveys, I gathered insights on user preferences and pain points, and studied successful strategies from market leaders. Challenges included ensuring my solutions didn’t compromise Zepto’s 10-minute delivery promise and integrating dynamic pricing models smoothly. I learned that personalized recommendations significantly enhance user engagement and that the proposed solutions can effectively increase AOV. Working on this teardown was an enlightening experience, revealing the intricate balance between speed, quality, and customer satisfaction in the quick commerce sector. Curious to see my detailed findings and innovative solutions? Check out my complete teardown deck and join the discussion on how we can further innovate in the quick commerce space! Akhil Yash Tiwari Product Space #ProductManagement #ProductTeardown #QuickCommerce #Zepto #Innovation #CustomerExperience

Discover how Innoviti helped a leading lifestyle retailer transform customer experiences and reduce refund times from six days to instant. 🛒🛍️✨ Curious about the solution which eliminated customer anxiety and reduced extra manpower? Explore the details! #retailinnovation #customerexperience #fintechsolutions #UPIrefunds #retailtech #innoviti

🚀Excited to share that Ashwin Unnikrishnan and I recently participated in a thrilling product teardown challenge at Zepto Quick Commerce! Through this initiative, we identified key opportunities to enhance customer retention and increase Average Order Value (AOV). Our collaborative efforts resulted in innovative strategies to drive engagement and improve the overall user experience. Key Focus Areas: 🌟 Boosting Customer Retention & Engagement 🌟 Increasing Average Order Value 🌟 Enhancing Product Discovery & Purchase Experience We dove deep into user behavior, segmented customers, prioritized key personas, and crafted actionable solutions to align with Zepto’s goals. We’d love to hear your thoughts and suggestions in the comments below! 🚀 To see the full deck, check out this link: https://lnkd.in/geGS7mEN #ProductSpace #PMFellow #ProductManagement #QuickCommerce #CustomerExperience #Zepto #Innovation #UserEngagement #AOV

🚀 Meet clearer.io! 🚀 At Influence.io, building loyalty has always been at the heart of our mission. Today, we’re excited to share that our parent company, AppHub, has rebranded as clearer.io! This fresh new identity reflects a transformative approach to eCommerce, uniting expertise across all our apps to bring you the best in loyalty, customer engagement, and growth. With clearer.io, we’re more committed than ever to helping you connect with your customers in meaningful ways and unlocking smart growth opportunities at every turn. Product updates will still be available at Influence.io, but all social updates are now moving to clearer.io. Follow along as we redefine customer engagement and take the clearer route to optimized growth! Learn more about clearer.io 👉 https://lnkd.in/eiyGskv2 #ecommerce #discoversmartgrowth #ecommercejustgotclearer #productdiscovery #smartgrowth #clearerio

In E-commerce, guiding users smoothly through the buying journey is essential for reducing cart abandonment—and that’s where chatbots truly shine! A well-designed chatbot can act as a virtual shopping assistant, helping customers find what they need, answering questions in real-time, and providing personalized product recommendations. When users feel guided and supported, they’re less likely to abandon their carts. From navigating the catalog to offering checkout support, chatbots can reduce friction points that typically lead to drop-offs, making the buying process faster, easier, and more engaging.Smart customer guidance = better conversions! #ecommerce #chatbots #cartabandonment #customerexperience #innovation4o

In today's competitive landscape, everything is customer experience. Be it retail, hospitality, or any specialized service, if not appropriately equipped with technology, that experience could go horribly wrong and may just impact how your customers perceive your brand. At LobsterLab, we believe that great customer experience requires more than great service; it needs sleek, innovative solutions working in the background with seamless ease. Here is how our bespoke Customer Experience Solutions bring value to businesses: Retail: From smooth integrations at the point of sale to real-time updates of stock, our systems make sure that transactions are smoother and in-store experiences are optimized. Our customized loyalty programs help businesses build better relationships with customers. Hospitality: With customized booking platforms, handling of payments, and mobile apps, your guests get better convenience and your team gets to pay more attention to other aspects of the best service possible. Service-based businesses: Everything from managing bookings, and communicating with clients, right down to invoicing, is all put in one place with our solutions. This way, your clients get an organized experience without hassle. This is the future of customer experience—personalized and efficient. A solution by LobsterLab is engineered to meet not only today's industry standards but also to grow your business. We're never standing still, helping companies keep pace with the shifting landscape of customer expectations with scalable and flexible technologies. Are you ready to take it to the next level? Our goal is to help change how your business communicates with your customers. #CustomerExperience #LobsterLab #TechPartners

In today's competitive landscape, everything is customer experience. Be it retail, hospitality, or any specialized service, if not appropriately equipped with technology, that experience could go horribly wrong and may just impact how your customers perceive your brand. At LobsterLab, we believe that great customer experience requires more than great service; it needs sleek, innovative solutions working in the background with seamless ease. Here is how our bespoke Customer Experience Solutions bring value to businesses: Retail: From smooth integrations at the point of sale to real-time updates of stock, our systems make sure that transactions are smoother and in-store experiences are optimized. Our customized loyalty programs help businesses build better relationships with customers. Hospitality: With customized booking platforms, handling of payments, and mobile apps, your guests get better convenience and your team gets to pay more attention to other aspects of the best service possible. Service-based businesses: Everything from managing bookings, and communicating with clients, right down to invoicing, is all put in one place with our solutions. This way, your clients get an organized experience without hassle. This is the future of customer experience—personalized and efficient. A solution by LobsterLab is engineered to meet not only today's industry standards but also to grow your business. We're never standing still, helping companies keep pace with the shifting landscape of customer expectations with scalable and flexible technologies. Are you ready to take it to the next level? Our goal is to help change how your business communicates with your customers. #CustomerExperience #LobsterLab #TechPartners

🚀 Unlock the Power of Personalized Product Recommendations with Releva! Are you tired of generic product suggestions that don't quite hit the mark? Look no further! 💡Our innovative product recommendations use AI-powered technology to deliver hyper-personalized product suggestions that drive sales and boost customer satisfaction. With Releva's product recommendations, you can: ☑Increase conversions: By showing customers products they're more likely to buy ☑Enhance user experience: With tailored suggestions that feel like magic ☑Gain valuable insights: Into customer behavior and preferences 🔥Ready to revolutionize your e-commerce game? 🎯Try Releva's product recommendations today and discover a whole new world of personalized possibilities! 📈Take the first step towards a more personalized shopping experience. 👉🏻Sign up for a demo now and see the power of Releva's product recommendations in action! https://lnkd.in/dyUGF5UG #Releva #ProductRecommendations #Personalization #Ecommerce #AIpowered #ShoppingExperience

Top Free Tools for Your #EcommerceStore Tired of flying blind when it comes to your customers' opinions? These powerful tools can help you gather valuable insights and improve your #ecommercebusiness. Ready to transform your customer experience? At iCT, we can help you leverage these tools to optimize your business. Contact us today for a free consultation. #ecommerce #customerfeedback #onlinestore #digitalmarketing #businessgrowth #hotjar #grapevine #powr #seguno #trustpilot #asklayer #ecommercemarketing