Storyly’s Post

XYZ Company Sucks! 💬 “Your company sucks!” Ouch—do you ignore your reviews? Turning Social Reviews into CX Gold Social reviews are the unfiltered voice of your customer. By leveraging advanced text analytics, you can dig into this feedback to uncover trends, highlight strengths, and address pain points. 🔍 CX Insight: Don’t just read reviews—analyze them to drive actionable CX improvements. #CustomerExperience #TextAnalytics #CXStrategy #SocialReviews #BrandReputation #EmployeeExperience #CXandEX #CustomerVoice #BrandResearch #InsightDriven

🚀 NEW Blog Post Alert! 🚀 Ready to boost your engagement and truly connect with your customers? Our latest article is packed with insights for small business owners and marketers. Learn how to use customer personas and journey mapping to create personalized campaigns that drive loyalty and profitability. Don't miss out—read now! 💼✨ Click the link in bio. #CustomerEngagement #SmallBusinessTips #MarketingStrategy #Getthebag #businessfudning #CustomerJourney #cust #CustomerJourneyMap #customerjourneydesign #customerjourneymapping #customerjourneystrategy #customerjourneymanagement

Harness the power of positive reviews to outshine competitors 🌟 Our AI-driven platform empowers local businesses to effortlessly: ✅ Collect authentic ratings across 40+ sites ✅ Boost visibility with sleek review widgets ✅ Gain customer insights through analytics ✅ Respond swiftly to feedback Elevate your online reputation and drive growth with Better Seen Online. Join industry leaders leveraging transparent customer voices as their strongest advocates. 💫 #LocalBusiness #OnlineReviews #DigitalMarketing #CustomerExperience #betterseenonline

🚀 Navigating the customer journey in today's competitive market is like embarking on an elaborate treasure hunt - every touchpoint is a clue, every emotion a hidden path to uncovering what truly delights your customers. 1. **Understanding the Customer Journey**: Think of it as a voyage where every interaction a potential customer has with your brand is a step closer to loyalty. By diving deep into their emotions, thoughts, and actions at each stage, businesses can craft an experience so compelling it turns prospects into advocates. 2. **The Magic of Mapping**: Just like a cartographer's detailed map, customer journey mapping lays out each twist and turn in this adventure. This invaluable tool highlights areas ripe for improvement, guiding companies to enhance satisfaction and boost loyalty. 3. **Cohen's Kappa to the Rescue**: Measuring the effectiveness of customer journey efforts can be as complex as the journey itself. Enter Cohen's Kappa – our statistical compass, ensuring the data steering your decisions is as accurate and reliable as possible, transforming insights into actions that resonate with your audience. In a world rich with data but thirsty for connection, how are you ensuring your customer journey doesn't just meet but exceeds expectations? #CustomerExperience #DataAnalysis #JourneyMapping

📊 Analytics: your compass for an optimal customer journey! 🧭 Did you know that analytics can radically transform your customers' experience? 🤔 Our latest article reveals how to: ➡️ Precisely map the customer journey ➡️ Identify friction points ➡️ Personalize the experience at scale Ready to boost your marketing strategy? #customerexperience #analytics #marketingoptimization #actitoinsights

Excited to share that my colleague Eline Blom has crafted an insightful blog on "Enhancing Real-Time Marketing Forms with Custom Code in Dynamics Customer Insights." Dive into the world of customized user engagement and streamlined marketing strategies. A must-read for those looking to leverage Dynamics Customer Insights to its fullest potential. Check it out! https://sowo.kr/sHQ2rfRz #DynamicsCustomerInsights #MarketingInnovation #DigitalTransformation

📊 Analytics: your compass for an optimal customer journey! 🧭 Did you know that analytics can radically transform your customers' experience? 🤔 Our latest article reveals how to: ➡️ Precisely map the customer journey ➡️ Identify friction points ➡️ Personalize the experience at scale Ready to boost your marketing strategy? #customerexperience #analytics #marketingoptimization #actitoinsights

It's time to take a page out of Calendly's playbook and implement a personalization strategy that makes every customer feel like the only customer 🙌 Discover the essence of 1:1 personalization, its significance, and how to leverage in-depth data analysis to design a customer experience that's as unique as your audience in this recent blog: https://ow.ly/IjJU30sFlLU

Not surprising that 1st party data strategy is top of mind for most publishers! Delivering tailored content in real-time to the user based on their interactions and understanding where they are in the customer journey and research stage funnel, AND their intent for a product or service = increased engagement and a better customer & marketer experience! #realtimepersonalization #firstpartydatastrategy #datadrivencontent #knowyouraudience

My team and I released our 2024 Customer Stories Trends & Insights Report yesterday! Did any of the findings surprise you? Swipe through this infographic to see our top 5 biggest takeaways. (PS. Write “Report” in the comments if you want me to send you the link 🔗) #2024CustomerStoryReport #CaseStudy #CaseStudies #SaaSMarketing #UpliftContent