Storm Salon Social’s Post

In a business full of creativity and emotion, systems keep things running smoothly. ✂️ Scott Buchanan shares how creating policies – and letting the team have a hand in shaping them – helps remove the personal element from decision-making. It's not about managing people; it’s about guiding a team with systems that evolve as the salon grows. When your team feels ownership over the rules, they don’t just follow them – they own them. 💫

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