Stephen MacKenzie’s Post

It is my 6th #WorkAnniversary month at Citi and basis my experience and observation – I am sharing with you one reason to join Citi every day. Day 3, Reason 3 – #Collaboration - Internal #connectivity enables collaboration among different departments, teams, and business units within Citi. This collaboration is essential for sharing knowledge, expertise, and resources, as well as for working together to achieve common goals and objectives. It helps bring - -) #Efficiency - #LeadershipAtCiti streamlines communication and coordination processes across the organization. -) #Ideas - Internal connectivity promotes the exchange of ideas, insights, and best practices among employees at Citi. -) #CustomerExperience - Internal connectivity enables Citi to deliver a seamless and consistent customer experience across its various products, services, and touchpoints. -) #RiskManagement - Effective internal connectivity facilitates the sharing of information and insights related to risk management and compliance within Citi. -) Strategic Alignment - Internal connectivity ensures that all parts of the organization are aligned with Citi's overall strategic goals and objectives. Collaboration & internal connectivity is essential at Citi because it promotes collaboration, efficiency, innovation, employee engagement, customer experience, risk management, and strategic alignment, all of which contribute to the organization's success. #ReasonsToJoinCiti #CitiCareers #CitiProud #LifeAtCiti

#jobalert #hiring please see below for details. While not involved with the hiring, I am a Coach, who can help you explore the possibilities for what's next for you. How you proceed matters. Let's talk it over today. #careercoach X-Roads Advisory

15th May’24 Day 15, Reason 15 – It is my 6th #WorkAnniversary month at Citi and basis my experience and observation – I am sharing with you one reason to join Citi every day. #WorkEthics - At Citi, employees are expected to adhere to high standards, Here are some key aspects of work ethics at Citi: #Integrity - #LeadershipAtCiti values integrity and expects employees to act honestly, ethically, and in accordance with the highest standards of professional conduct. Employees are expected to adhere to Citi ‘s Code of Conduct. #Compliance - Citi operates in a highly regulated industry and expects employees to comply with all applicable laws, regulations, and internal policies and procedures. #Confidentiality - Handles sensitive and confidential information with extreme care, including customer data. #Accountability - Citi promotes a culture of accountability and responsibility, where employees take ownership of their actions and decisions. #Transparency - Transparency and open communication at the workplace is valued. #Diversity and #Inclusion - Citi is committed to diversity and inclusion and expects employees to respect and embrace diversity in all its forms. #Continuous Improvement – Leaders encourage employees to strive for excellence and continuous improvement in their work. Overall, #workethics at Citi emphasize integrity, compliance, professionalism, accountability, transparency, diversity, and continuous improvement, reflecting the company's commitment to ethical business practices and responsible corporate citizenship. #ReasonsToJoinCiti #CitiCareers #CitiProud #LifeAtCiti #Belongingness

Create value beyond the job description ... When I was appointed Head of Sales Management for #HSBC Hong Kong's Commercial Banking franchise back in 2019, I spent the first few weeks meeting a lot of senior stakeholders. I had just come across from having spent my entire career in Investment Banking - really narrow in terms of product exposure, first in LAF and then 12 years pure play M&A Advisory. So, this was new territory. The best career advice I ever got came out of one of these early stakeholder meetings with a 20-year HSBC veteran and now an Executive Vice President. He told me that every single role he'd been in, was either newly created, so he was able to shape the remit, or he came in and gradually reshaped it. The key here: he was always proactive in developing things further. Taking ownership and coming up with ways to create value beyond the job description. With #AI and all the other forces, reshaping how we work, we really don't need you to remain stuck, repeating "how it's always been". Or worse, #quietquit. We need you to find what will work tomorrow! We need you to be proactive and relentlessly seek to create value. What's the best career advice you ever got?

Asked to speak with Van Dukeman (president) due to large error on my account; however, his staff will not transfer me to his administration secretary or his voicemail. I was told by customer service manager today they are not "allowed" to send concerns, messages, or forward items toward the executive leadership team. So why are they there? You can't fix what you don't know is happening & they appear to not want to know what is happening. This type of leadership forces the hand of the consumer to file a complaint with the Consumer Financial Protection Bureau (CFPB); which is what I will have to do as the executive leadership team has given direction not to have issues escalated to them. Funny, when "Tom" the president of Bank of "E" before the buy out was willing to meet with me on 3 occasions to fix the errors made by the bank which is why I stayed with them. However, if Busy Executive team is not willing to hear from the customer, then why would people invest their money there or work for them? Why would anyone want to work at an organization like this. Will he treat you any differently? The way a business is run is reflected from top leadership and in this case he wants nothing to do with the consumer. Shame on Busey!

Amplifying this great DEI opportunity. We must showcase how many companies continue to commit to DEI with staffing resources because they understand the value from both a humanity and business perspective. Let’s drown out the noise.

Citi: Apac family offices struggle most with regulation. Coping with regulation is cited as the biggest challenge by almost three times as many family offices in Asia Pacific than in North America. https://lnkd.in/gwgWGuF9 #citi #apac #familyoffice

How did I pivot from banking to tech after 13 years? 👩💼I started my career at Citi in 2005 by joining the management associate program. I rotated across compliance, finance, mortgage, SME banking, credit cards, regional mortgages with lots of focus in product management. ⚙️But the one defining project was the instant cards approval where we needed to do the Singapore, Hong Kong and Australia launches all within a year. We had to figure out new technologies like OCR, bureau integration, instant decisioning all within a year (half the time needed for such a complex project). ❤️It was super tough but there was a silver lining - I discovered my passion for such product development projects. But there’s another issue thereafter - there wasn’t more opportunities to come as projects of this scale and budget were not common. 🔍I decided to start looking out for opportunities to do more such product development. What I simply did was that I updated my LinkedIn profile. It was only then that headhunters and HR started to discover me - first time in 13 years. Then, Experian found me. I joined them initially as Head of Product Development for Singapore and would go on to expand my scope to SEA and Greater China, and I am currently the current Deputy GM for Credit Services, SEA. 💡Key learning : We may not always know our ikigai very early on in our career. It takes trial and error, testing and learning, elimination to discover what we love and what motivates us every day. And that with the right small actions (like using LinkedIn), we can drive a career pivot. How about you? What’s your career pivot story? #career #work #personaldevelopment #productmanagement #jenelim Neha Jain Kale #GetHiredAsia #LinkedInNewsAsia

What could we achieve if we give ourselves permission to dream bigger? Who could we meet if we dare to show up? What impact can we have if we’re brave enough to risk failure? How much could we flourish if we are truly open to ‘success’? What life could you create if you dared to apply for that job? Who else could you inspire if you take the invitation to try? Don’t just dream about it. Do it. 🤎🫶🏽 @hsbc innovation banking we support countless #entrepreneurs on their ‘impossible journeys’ We can be a part of your #career journey too. It’s not just a job. It’s a community. ✨✨ If you’re passionate about the #innovation economy and leaving things in a better place than when you found them, i’d love to hear from you. I’m #hiring for a range of roles at the moment across; #Risk #Compliance #Audit #Clientservices #ProductManagement Like or share this post with friends, colleagues or people in your network who could be a great addition to our team. 🫶🏽