Stephen McDonnell’s Post

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President & CEO | Building a Best-in-Class SaaS Company

Wilmac Technologies customers are the driving force behind our innovation with Continuity Replay. Thanks to their insights and feedback, our Continuity solution now includes chat, email, screen recording, and video capabilities.    What does this mean?   It means capturing, archiving, and reviewing all your customer interactions with the same rigor as voice.   It means storing, accessing, and analyzing every channel in one central portal.   And it means meeting compliance standards without the headaches of juggling multiple systems.   I'm proud of our dev team's commitment to raising the bar with solutions that can make a difference.    If you're dealing with long retention periods, siloed data, or recordings locked in legacy systems, let's connect - you don't have to face these compliance challenges alone.

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